Turning your customer data into sales with email & SMS 🚀🚀🚀

San Diego, CA
Pinned Tweet
Two days ago, Sendlane officially joined @privy. The vision: one platform that grows with you instead of overwhelming you. Fewer tools. Better results. Built for ecommerce brands that refuse to settle for complexity. More here: privy.com/blog/privy-acquire…
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Now, there are two sides to every story and we respect that, but here’s the reality... you need a tool that works. So if your sales have been disrupted by the #Shopify x #Mailchimp breakup, we’re here to say we've got your back! Click-through for details! 😉
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SMS should be a high-ROI revenue channel, not a constant expense battle. That’s why we built something different. Today we're sharing a new way you can save up to 70% on your SMS bill. 🚨 Direct Rate SMS is HERE 🚨 ✅ Pay what we pay — ZERO markups. ✅ Transparent Pricing — no hidden fees. ✅ Built to scale — whether you send 10K or 10M texts/month. Spots are limited. If you want to ditch your sky-high SMS pricing then visit our website 👇
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Grab your headphones because we have 🎉OFFICIALLY LAUNCHED 🎉 our brand new Podcast — The Marketing Automation Hustle! 🎧 Our first episode is now LIVE so head over to your favorite podcast app to listen, download and subscribe! Start listening ➡️ sendlane.com/podcast
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Don't get displaced by Shopify's Breakup with Mailchimp! get.sendlane.com/switch/
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Replying to @cmikulin @Shopify
We have suspended the account and are taking action to prevent this from happening again.
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Drum Roll Please... 🎉 SENDLANE 3.0 HAS ARRIVED! 🎉Click-through to check out our shiny new platform and all of the latest (and greatest) marketing automation features available to you! 😄 >> sendlane.com #automation #emailmarketing
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Replying to @triplewhale
👋 Moby!
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We did THAT. 🎊 Thank you to all who came out to San Diego this week; let's do it again sometime! 😉
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Why have brands like Olipop, Brumate, Peepers, Forever Wick Candle & more registered for Commerce Roundtable San Diego? We're so glad you asked! ☀️ Connect with 350+ winning DTC brands ☀️ Impactful, actionable content ☀️ Interactive sessions that engage attendees ☀️ Seaside location w/ impeccable views ☀️ Food that will have you going back for seconds What are you waiting for? San Diego is calling your name—Register today!
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Guess who’s back… back again… He’s a powerhouse DTC expert who’s pumped to bring his extensive experience and infectious energy to serve as your designated MC this September! @iamshackelford are you ready for round 2? Registration is OPEN! Secure your spot today before this event sells out for the second year in a row. 😉
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Shoutout to all our founding partners who made Partner Palooza a hit! It was an incredible day full of great food, great people and even better vibes. 👌🏼 #makingpartnersgreatagain
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BTS at Commerce Roundtable San Diego 👀
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Always a blast sharing the stage with @obviceo 🚀
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We all love a good coupon code, right? But let’s face it: Anyone can sell using discounts and last-ditch sales. A great strategy can sell without 'em. 💰 Join us on May 14th at 11:00 am PT for a free webinar featuring @chrisorzy, Founder of OrzyMedia, and @yojimmykim! They'll break down how to craft more meaningful messages and the winning SMS tactics they see work daily.
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Can we get a drumroll, folks?! 🥁 The stage is set & we’re pumped to give you the first look at our official Commerce Roundtable San Diego Day 1 lineup:
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Let's make 2024 the year we ditch the discounts and start building a personalized multi-channel strategy that converts! Join @chrisorzy & @yojimmykim next Tuesday and learn: 💰 The top strategies working for real DTC brands 💰 How to craft more meaningful messages 💰 Tips to unify and drive multi-channel revenue Save your spot for free!
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When you didn’t order enough @milkbarstore for your event @greg_dalby. 🍪💕
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Just like their postcards in your mailbox, @getpostpilot never misses! 📫👀 Now they’re taking it to the next level with JAM Magazine—a physical mag with 90s-inspired designs that are rad! 23 partners are dropping their best Q1 offers inside! Sign up for a free copy in thread:
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WHEW... with a lineup this 🔥 how could you miss out?! Come join the biggest minds in DTC for two days of: ☀️ Dynamic workshops ☀️ 8 Keynote sessions ☀️ 2 LIVE podcasts ☀️ Live Q&A + networking opps What are you waiting for? Save your spot now: get.sendlane.com/3Xkawoa
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Sendlane uses: - @ridgewallet wallet - @ridgewallet carry on - @ridgewallet backpack - @ridgewallet pens
ridge uses: - fulfil - sendlane - northbeam Connor has made us use and pay for northbeam for over 6 years at this point Id rather DIE than use the bloated, shitty, incumbent software. I LIVE THIS LIFE
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The buzzworthy @9operators pod is coming to life at Commerce Roundtable San Diego! This is your chance to break barriers—Join the live audience & immerse yourself in knowledge & insights from industry powerhouses @JasonPanzer, @seanfrank & @mikebeckhamsm: get.sendlane.com/3Xkawoa
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Obvi’s revenue relies heavily on an email and SMS marketing machine that fires on all cylinders, and their stitched-together Klaviyo & Postscript stack wasn’t scalable for their 200k audience. Reflecting on the migration process, @obviceo Ron Shah said, “Sendlane promised to guide us through every aspect of the migration process so we could move as quickly and efficiently as possible… and they delivered 100%. I think right there, you kind of breathe your first sigh of relief. To be honest, migration was exactly what I heard it would be.” After a seamless migration to Sendlane, @my_obvi unified their email & SMS for: 🔥 32% Increase in subscriber value 🔥 8% Higher click through rates 🔥 34% Total revenue attributed to email
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Packed, pumped, and raring to go! Commerce Roundtable San Diego is just a stone's throw away and we’ve got our game faces on for 2 action-packed days. 💪 Retweet if we’ll see you in SD!
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Twitter search is the worse. Trying to find the speakers from Commerce Roundtable on twitter to follow is a nightmare
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We’re just gonna leave this here
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.@ecomchasedimond approved ☑️ We’re stoked to welcome the email legend himself to The Sendlane Advisory Board!
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The Sendlane crew lit up sunny San Diego during our incredible 2023 Summer retreat! 🌞 We lived, worked, laughed, sang karaoke & broke bread together. Thank you @yojimmykim & team for making this happen!
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Day 1: where the @9operators podcast comes to life. Nothing beats witnessing @seanfrank, @mikebeckhamsm, @JasonPanzer, & @yojimmykim share their game-changing insights live and in person. 🤩
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The only thing we’re droppin is the mic

ALT Bryan Cranston Mic Drop GIF

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Kicking off DTC Whales World Tour today in LA w/ our friends at @triplewhale 🤘 @yojimmykim took the stage for a chat about retention and his favorite strategies to convert prospects, create repeat customers and nurture brand champions!
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Mood for 2023: Big LTV Energy 👊 Find us at #GrowLA today & peep the new swag!
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Do you remember, that 19th night in September… That one where we brought together the biggest minds in DTC? 🪩 Get excited to feel that same kind of groove as we unveil our all-star lineup of speakers for Day 2 at Commerce Roundtable San Diego.
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Your wish, granted 🪄 @Sendlane x @getpostpilot is now LIVE! Harness the power of email & direct mail to: - Target & retain shoppers w/ behavioral data - Boost LTV w/ advanced segmentation capabilities - Drive conversions w/ 1:1 personalization on and offline Explore our new integration here: partnerdirectory.sendlane.co…
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The @OopsiePodcast is going LIVE w/ @justjessssss, @_zoekahn_ & @therealDBcoop to spill the tea on those “oh sh*t” industry moments! Let’s dive in, shall we?
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Day 1 at Commerce Roundtable San Diego is off to a beautiful start w/ @yojimmykim
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TL;DR: "People who don’t segment. Will never. Ever. Ever. Be able to compete. People who don’t mail frequent. Will never. Ever. Ever. Be able to compete." 😮‍💨
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About a week ago… Still daydreaming about #CommerceRoundtable! Stay tuned for more spam (the only kind we allow 😉).
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And that’s a wrap! 🎬 Commerce Roundtable San Diego was bitchin’ to say the least. See you all next year! ✨
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Not even 9AM & our Tuesday has already peaked... Welcome to the Sendlane squad, Chase! 🎊
I have some exciting news to share: This has been in the works for close to 4 years now. TLDR: I’ve just joined the @Sendlane Board of Advisors. The longer version of the story:
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💁‍♀️ 💁‍♀️
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You’ve seen these two chat it up on social & now they’re bringing the action IRL. @yojimmykim & @ecomchasedimond join forces to dissect the anatomy of a winning email strategy & share how to fine-tune your approach for success. Explore more: get.sendlane.com/3Xkawoa
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🚨 New year, new sender requirements—While these new changes will specifically affect those sending over 5,000/day, it's an update worth adopting across the board. Take action, bookmark this guide and get authenticated:
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Will you be at #saastr this year? Stop by our booth and say Hi! We'll be the ones in hot pink. 😉 #saas #marketingdigital #SaaStrAnnual19
The world's most concentrated gathering of post-revenue SaaS Founders, Executives, and Investors. Be there for @SaaStrAnnual 2019! 🦄saastrannual.com/2019-ticket…
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Whale, whale, whale… we have some fantastic news to share with you! Sendlane is officially a Premier Tech Partner with @triplewhale! 🐳 We're excited to be partnered with their amazing team and begin charting new opportunities. 🎉
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Been whippin’ up some tasty ROI… 🍽️ @Sendlane x @getpostpilot - Set your alarms for September 18th.
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Wow, we’re blushing! Shoutout to @ridgewallet, @simplemodernco & @hexclad over at the @9operators Podcast for the love in their recent episode: piped.video/GnUIf9-cSug
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Are you at The Lead Summit today and tomorrow in NYC? Stop by and say hi to our squad at booth #216 👇 Swing by, grab some delicious Milkbar treats, snag some cool swag, and let's chat! We'd love to meet you! 🗽✨
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We’re over here reminiscing on the DTC event of the year—Commerce Roundtable San Diego. The energy, the ‘aha’ moments, the invaluable connections, the food, the views… all of it made this event unforgettable. Next year is going to be even BIGGER and BETTER!✨ Who’s coming?! 🙋‍♀️
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Twitter search is the worse. Trying to find the speakers from Commerce Roundtable on twitter to follow is a nightmare
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🎧 The Marketing Automation Hustle Episode 003! 🎧 Email Marketing Isn't Dead... You're Just Doing It Wrong 😉 Click through to listen on your favorite Podcast App and learn how you can evolve your email strategy to bring in more sales! 👉🏼 >> sendlane.net/podcast
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Get a peek into the future of email and eavesdrop on @ecomchasedimond & @yojimmykim during their fireside chat at Commerce Roundtable San Diego. Snag the full talk + 15 more exclusive sessions for $50—All proceeds will benefit Promise2kids organization which is working to provide San Diego’s foster system with the tools and resources they need to succeed. 👉 get.sendlane.com/3GrmowL
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@obviceo crushed it! On to @yojimmykim, @carsondimond & @iamshackelford for their session on all things workforce management. 💪
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Always a blast coming up to LA for GROW! Who scored a free donut & coffee this morning? 🙋‍♀️🍩 Thanks for having us @joingrow—We'll catch ya next time!
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The hottest DTC event of the year is 80% SOLD OUT! 🚨 Join us for 2 days of collaboration, innovation, & problem-solving in San Diego. This event is made awesome by @triplewhale, @tapcart_app, @Insense_pro, @Digioh, @foreplay_co, & Tusk. Register now: get.sendlane.com/3Xkawoa
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What metrics actually matter for your business? That's the question @pc_barnes, Co-Founder & CEO of @Lifetimelyio, will answer on stage at Commerce Roundtable San Diego! He'll be joined by industry leaders @seanfrank, CEO of Ridge, and @BYahalom, President of @trueclassictees, for a keynote panel, "Not all Growth is Created Equal." Join them in San Diego this September to learn what metrics matter for all stages of your business journey, plus how to drive LTV and profitability for long-term growth. 🚀
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Power duo @yojimmykim & @obviceo are headed to Charleston! 💥 Catch them tomorrow at the @getelevar Summit & learn their secrets to maximize ROI by optimizing your funnels plus, get their hot takes on AI and the future of personalization and segmentation.
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Lots of action on Twitter recently. Our CEO wanted to pop in and talk about a few points below: 1. We’re here to compete and help merchants win. While the past year has tested us, it’s also sharpened our focus. Our market is screaming for quality email + SMS alternatives that don’t break the bank, and we aren’t going to stop chasing excellence because Jimmy departed. We’ll continue to root for him and the other Sendlane alumni – they are great people, and will only help the broader community. Now let’s talk about Sendlane’s journey these past 18 months: 2. Early adopters of Sendlane like @greg_dalby (formerly at Milk Bar) traded feature depth for better value & support. Our team worked tirelessly to get them the results they needed—bespoke but effective. These early wins gave us confidence. 3. When Klaviyo raised prices, and brands were frustrated with support, we leaned in. We invested big in events, pods, and paid influencers helped tell our story. Demand skyrocketed faster than we were ready to handle. 4. We made mistakes as we scaled, and learned from them. That’s how you grow. We’ve been relatively quiet the last few months as we’ve prioritized R&D spend and refactored our onboarding, pushing success rates to over 95%. Working towards 100%. 5. @yojimmykim spent 7+ tireless years building Sendlane to reach point A. He’s a fearless entrepreneur, (something I’ve always admired about him) and he saw a great opportunity to work alongside @ecomchasedimond and level up the broader email marketing / eComm community, agnostic to any provider. Again, we are rooting for him! I’m focused on taking Sendlane to point B and beyond with the rest of our team. 6. BFCM wasn’t our best showing, and we’re not normalizing that by saying “others had issues.” We exist to show up big for our customers in big moments. We’ve fixed the problems and will be ready to crush next year. 7. We got pulled into the trap of trying to be at parity with Klaviyo. That wasn’t the right path for us. After countless conversations with customers and agencies, we have clarity on where we can improve and where we can stand out, and I’m excited to update on that throughout 2025. 8. When you have a massive market looking for alternatives, you encounter substantial variety in your funnel. That came with its own learnings. We do a far better job today on advising where we can be great for merchants. And when you hear someone say good things about Sendlane, that is earned trust. We don’t do paid support anymore. 9. We are going to keep showing up for this market and push the boundaries to benefit merchants. Markets thrive on competition. It’s in your best interest to have great choices. We’re here to be one of those. DM me anytime, always happy to chat. Shawn (@SendlaneCEO )
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CX over everything 🫡
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Upsells can increase revenue by 10 - 30% on average, which is exactly why it should be your mission to master it. @JordanGal, CEO & Founder of @CartHook joins us on the podcast to share his upselling expertise & strategies to boost your AOV on #Shopify: loom.ly/hGaxW9c
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Bangers only 💯
Never in my wildest dreams did I think we'd sell out so early... With just 33 days left to go to Commerce Roundtable Live in San Diego - we are officially sold out of all sponsorship AND we're 70% sold out of brand tickets! MC: @iamshackelford Speakers: @ecomchasedimond @obviceo @greg_dalby @AaronSpivak2 @karlymcfarly @theisaacmed @ecommcowboy @CTtheDisrupter @chaseclymer @Bbruhis @thedrewbucks @jj_workman @ZachRego @Neal_DTC Hans @Brumate Ben @INTOTHEAM Live Pods featuring: The @9operators - @seanfrank @JasonPanzer @mikebeckhamsm (and maybe @mbertulli 🧐) The @OopsiePodcast - @justjessssss @_zoekahn_ and some girl named Jackie (maybe?) PLUS there are events happening morning to night: cold plunges, pickle ball and dinners! Grab your tickets now, we do have a room limit max and when we're sold out, we're sold out!
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Ditch the boxes and backaches... 📦 Move Now, Pay Later means you won’t pay a penny til you’re up and running. From migrating flows and segments to email warming and mitigating disruptions to your business—Your success is our priority.
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@yojimmykim and @iamshackelford packed the house for their fireside chat at @joingrow LA! 🔥
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Raise. your. HANDT. if you’ve had it with outrageous CAC. ✋
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TRAVVV... get with it! More tech. Less stack. 🤝
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If you're on your way to Chicago for @IRCE_Official , be sure to stop by our booth (the pink one!) to meet our team and learn how our behavior-based marketing automation can empower your business. 😄 #IRCE19 #IRCE2019 #IRCE
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3 more sleeps until "Sendlane Slopes," our 2024 winter retreat... any guesses where Team Sendlane is headed? 👀🎿
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Snack bar is restocked featuring our favs from our customer @milkbarstore! Their SVP of omnichannel, @greg_dalby, is kicking off Day 2 at 9AM.💥
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How it's ACTUALLY going: 👀
how it started: how it's going:
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Introducing our newest integration with @carthook! Learn how you can integrate CartHook & Sendlane to create a seamless post-purchase upselling funnel and boost your average order value. 👇🏼 #ecommerce #automation
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And just like that… Commerce Roundtable San Diego is SOLD OUT! 🚨 We’re geared up for a killer event with incredible attendees (ahem, you) & a rockstar speaker lineup. Miss out on tix? Join the waitlist & be the first to know if spots become available: get.sendlane.com/3Xkawoa
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Oh, you know, just catching up on the latest episode of Limited Supply... Big thank you to our customer, @BryanECano at Nood, for the shoutout! Another banger of an episode @mrsharma & @moizali (as usual).
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Jen Gray’s morning routine isn’t complete without these three products! ✨You’ll find these must-haves in Jen’s bag as she packs for her Keynote Session at Commerce Roundtable San Diego. The SVP of Marketing at @getrecharge will be spilling the tea on how to propel your business forward and win in the routine-driven economy! A limited amount of tickets are still available—Register today before it’s too late:
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We're back in the Big Apple! Catch Sendlane Founder & CIO @yojimmykim and @obviceo Ronak Shah today at The Whalies by @triplewhale. These two are going live at 12 PM ET to chat about leveraging intent data, modernizing email & SMS flows, and how to collect and actually utilize customer data.
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Fed up w/ the status quo of events? We are! We’re putting the audience in the driver’s seat w/ interactive workshops moderated by @iamshackelford on topics like growing & retaining community, dissecting data & unlocking creativity. Join the experience: get.sendlane.com/3Xkawoa
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An estimated 333 billion emails are exchanged daily across the world. 🤯 How are yours standing out from the rest? Join us on Tuesday, March 26th, at 11:00 AM PT for a free webinar and learn from Larry Kim, Founder and CEO of @CustomersAI, and @yojimmykim, Founder and CIO of Sendlane, to get their tactics for building a targeted, purposeful, and, most importantly, profitable email strategy.
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To keep up with rising global demand, @80stees needed a user-friendly, cost-effective platform with excellent support—Klaviyo wasn't ticking any of the boxes. Reflecting on the seamless migration, Head of Marketing Dave Koziel said, "The Sendlane team did everything they could to make the transition smooth. I remember one Friday night chatting back and forth with the team via Slack to get us switched over to Sendlane from Klaviyo, and I remember thinking… I can't believe they’re helping me on a Friday night." Since making the switch from Klaviyo to Sendlane, 80sTees has had some significant wins: 👕 Averages 7% click rate across all emails and automations 👕 Saving 50% on their email & SMS marketing costs 👕 Cleaned their lists to minimize spam occurrences thanks to Sendlane’s deliverability reputation
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The glow up 🔥
The story of Sendlane’s logo and name is one that started off with a simple need. A thread 👇
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Replying to @ashleyrcummings
Hey, Ashley! Long time no see. 👋 We're here to chat if you need anything!
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Are you at @IRCE_Official ? Stop by our booth #2146 and say Hi to our team! We'd love to meet you. 🙂 #IRCE #IRCE19 #IRCE2019
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The man, the myth, the legend @TaylorHoliday joins the Commerce Roundtable San Diego lineup! 🔥 Taylor is the Founder & CEO of the leading eCommerce growth agency @CommnThreadCo. He's set to bring his expertise to the stage for a keynote on "The New Type of Brand Financial Literacy." There's one week till ticket prices rise—Register today & save $100!
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Calling all #ecommerce business owners! Are you automating your abandoned cart #emails to win back lost sales?👇🏼 #emailmarketing
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Sendlane CEO & Co-Founder @yojimmykim joins @ecomchasedimond to share his 6 email marketing tactics to adapt your strategy to iOS15! Click through to watch on YT⤵️
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Pop the champagne and throw the confetti; Sendlane has officially raised $20 million for our Series A! 🎊 Click through to learn what we have in store for the future for our users and this exciting new chapter partnering with @FiveElms!
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The team @Carbon6io killed their session! Now we’re heating things up with @ecomchasedimond & @yojimmykim for their fireside chat on all things email 🔥
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📊 Marketing Automation Stats #Infographic! 📊 Click-through to take a peek at these current #data backed #marketing #automation stats and see just how truly effective it can be on your overall strategy for 2019! 👇🏼
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We had a great week at #eTail! Who got a peek at the fresh merch? Hot off the press. 👀
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Currently: @yojimmykim dropping some email & SMS knowledge LIVE at GeekOut Nashville. 🤠 Thanks for having us, @iamshackelford!
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Finish the sentence “2024 the year of ______.” If you’re drawing a blank, that’s alright because @ZachRego, @TaylorHoliday, @BYahalom and @yojimmykim covered it all during their Commerce Roundtable San Diego session w/ @iamshackelford. 🎥 Access the rest of the clip & all 16 sessions for $50—All proceeds will be donated to Promises2Kids, a local organization that benefits San Diego’s foster system!
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how it started: how it's going:
Sendlane is Live! After a 6 month journey, we did it! Fantastic work by @Sendlane and @BBAgency_design - new visual identity, user research, interface design and webflow integration. dribbble.com/shots/15137636-… #webflow #branding #uxdesign #saaswebsite #productdesign
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Your invite to maximize eCom ROI 🤑 @larrykim & @yojimmykim are going LIVE next Tuesday to bring you exclusive tactics for building an email strategy that is a lean, mean, profitable machine. Register free & learn the ins & outs of: 🚀Enhancing email deliverability & sender reputation 🚀Understanding website visitor identification 🚀Tackling privacy & legal hurdles with finesse 🚀The latest Google & Yahoo Updates
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When someone tells us they're not tagging their contacts...
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iykyk
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