Building the future of commerce around customer retention

Santa Monica, CA
Today, Skio is joining Recharge. Together, we power subscription programs for over 20,000 brands. Combining our platforms means more data, faster product innovation, and deeper expertise for every customer we serve. Over the coming months, we’ll continue innovating on both platforms to help you grow and retain your customers. More details: bit.ly/4w38Pw7
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Recharge retweeted
Two years ago I hung out with the @AppLovin team and was amazed with the opportunity to open their ad network to d2c brands. I am excited for Recharge to partner with @axon by @AppLovin a platform that’s driven billions in sales for d2c brands. I have seen first hand Axon has quickly become one of the fastest growing performance channels we’re seeing. To make it easy to test, our customers can get $1,000 in ad credit within 24 hours of launching their first campaign. You can find the offer directly in your Recharge dashboard.
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BFCM prep isn’t about traffic spikes and discount codes - it’s about what happens after. We’re two days out from kicking off a new series: 14 days of subscription hacks - bite-sized, last minute plays to help you lock in retention before that rush (and after it) Stay tuned - it all starts Friday 👀
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Recharge retweeted
Just launched Recharge’s support for Shopify Markets for subscriptions! Huge win helping merchants easily sell cross border taxes, translations, payments, one store instance, etc. Appreciate the partnership from @Shopify and Shopify cross boarders team @rohitmishra
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We spoke to @ArraeCo during our BFCM webinar & we dont gatekeep. Offer existing subscribers bonus credits for their BFCM purchases. Why is works: ✅ rewards long-term customers ✅ prevents churn from “offer gamification” ✅ keep spend inside ecosystem
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We just wrapped our second ChargeX London 🇬🇧 and one thing’s clear - merchants and partners across global markets are hungry. Hungry to innovate, to collaborate, and to build smarter, stronger businesses together. Recharge is leaning all the way in
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Recharge retweeted
My one piece of advice for subscription brands going into BFCM don’t over discount. People are already primed to buy. Doing 20% vs 15% barely moves conversions, but big discounts destroy your long-term margins.
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The Recharge Company Retreat was anything but boring. Over 300 of us came together in Park City, Utah to celebrate an incredible year of growth, innovation, and empowering the brands that power the world of subscriptions. 👊🏻
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You want your *values* to be reasons people come together. Lore, loops, lived values. And a hell of a product people like. (What, like it’s hard? 😉 she says)
This type of community is exactly what we trying to cultivate here on @ThumbstopLive, @graceclarke - not quite the same scale as @shopify tho 😅
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In 2015, quip built a custom subscription platform that powered their rise in oral care. But as they scaled, maintaining in-house tech drained resources and SaaS leaders like @Shopify and Recharge surged ahead with faster, more cost-effective features. So quip made the switch. In just 90 days, millions of subscriptions migrated seamlessly to Recharge, unlocking flexible management, faster rollouts, and predictable costs. Now powered by Shopify + Recharge, quip runs better than ever - freeing their team to focus on what matters most: creating joyful customer experiences and driving better oral health outcomes.
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Recharge retweeted
Getting ready for Recharge’s all staff retreat with 400+ people. Goal #1 aligning our culture around being the best hands on partner for brands. Keeping that ethos as we scale is what matters most the how is secondary.
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Don't get caught chasing shiny new customers this BFCM while leaving your subscribers out in the cold. Show them love. Give them perks. Remind them why they love your brand in the first place. Want more ideas? Join us Oct 8 with Arrae, Oats Overnight and Carpe as we break down how subscription brands can turn holiday spikes into long-term success. hubs.ly/Q03JRVdS0
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Recharge retweeted
Big milestone: Recharge just hit profitability this month and we’re growing at our fastest pace in 3 years 🚀 Nothing feels better than owning your destiny and building for the long term.
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Recharge retweeted
"Making subscriptions convenient for your customers is important...and having a cancellation flow that's personal to different cancellation reasons" – Willa Tellekson-Flash @getrecharge. Subscriptions aren’t just for retention, they’re a powerful feedback engine for growth.
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The #ChargeX25 fun has started here in LA! We are kicking off the conference with our Wellness Day events, an exciting Partner Day and, of course, an epic opening party. Looking forward to connecting with our incredible community of industry defining brands and partners.
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Recharge retweeted
We’re thrilled to announce our partnership with TargetBay and Recharge Payments! 🎉 Together, we’re redefining how subscription-based businesses connect with their customers through personalized marketing and seamless payment solutions. 💳✨ #Ecommerce @getrecharge
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From price wars to attention wars—what's next? 🤔 Jen Gray breaks down the evolution of economic value and where brands need to focus now. @getrecharge
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Our 2024 Subscriber Trends report is out, and it’s your secret weapon to win the #TMRWBrand Challenge! Read the full report and find out what your subscribers need to stick around: bit.ly/4eooHzO
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Do You HATE when your subscribers churn? There's a solution to that... Join us for EP. 2 of Tomorrow Brand Powered by @getrecharge, where the brilliant Katie Spies and Michael Campi of @meetmaev discuss the secrets to unlocking subscriber loyalty for YOUR brand. Link below!
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Also… here’s a good stat from @getrecharge on LTV of subscriptions vs non
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