Appreciate the feedback. Let’s address this properly:
1. “People who clicked every day got almost nothing.”
➡️ Reality: xPortal’s gamification isn’t just for daily clicks. It’s designed to bootstrap real engagement across MultiversX and other chains. From day one, we clearly communicated that XP is about long-term behaviour, not short-term claiming. Loyalty will be rewarded, but the reward system is tied to value creation, not only routine actions.
2. “Effort-to-reward ratio was broken.”
➡️ It’s the opposite. That’s why we reset XP: to keep the playing field fair and welcoming for new participants. Season 2 ended with a snapshot for loyal users, which was publicly communicated, so early effort still counts. Without resets, XP would become a loop where the earliest users dominate, which isn't fair.
3. “The community took the reset badly.”
➡️ We understand. But it wasn’t a surprise. It was communicated multiple times. The reset allows new people to start without being discouraged, while loyal users keep their edge through snapshots and future benefits. We need to grow the user base, not just reward the early circle.
4. “Does the team still care about MultiversX?”
➡️ Absolutely. MultiversX is our home base. But xPortal is scaling and bringing new ecosystems in makes the entire platform stronger. A multi-chain strategy means broader reach, more value and more relevance. This is not abandonment. It's expansion.
5. “Who did they test this with?”
➡️ We’re product builders with a track record. We've built for millions before, and now we’ve done it again bringing xPortal to 2.5 million users. We test mechanics, analyse feedback and iterate. These are deliberate decisions based on data, not assumptions.
6. “Who failed to warn them about the impact?”
➡️ There’s nothing wrong here. Everything was clearly communicated, from the XP reset to the loyalty snapshot. We’re building a fair system that balances growth and retention.
7. “Did they test it with users?”
➡️ Yes. Thoroughly. Assuming otherwise ignores the scale we’ve reached. You don’t get to more than 2.5 million users without learning constantly from the people using the product.
8. “Do they think they know better than the users?”
➡️ We build for users and that includes making tough calls. Every season we improve based on feedback. Many of xPortal’s most loved features came directly from community input.
“Overcomplicated mechanics”
➡️ Season 3 has the same mechanics to Season 2 with a new theme touch. The only change is a new XP booster that's more engaging and rewards consistency. It’s simple and easy to understand. Most users figured it out immediately.
“Disappointing outcomes”
➡️ The outcomes matched the design. Users who explored the full experience (e.g. staking, referrals, trading, holding) landed clearly on top of the leaderboards making them qualified for their loyalty. The system was never built to give top rewards for just tapping once a day. That’s not how sustainable engagement works.
“Unacceptable reset”
➡️ The reset was announced. A snapshot was taken. Loyalty will be recognised. This is how seasonal systems work. Ignoring clear communication is not a valid criticism.
We care deeply. We’re building with purpose. And we’re here for the long game with the community, never against it.