SMB columnist covering pub policy, tech, workplace for @Guardian, @TheHill, @PhillyInquirer, @WashTimes, @Forbes, @Entrepreneur. President marksgroup.net.

Philadelphia, PA
New @Paychex Thrive interview with @Paychex's HR Risk/Response partner Alex Papazis - we dive into the 5 game-changing #California laws taking effect in 2026 that #employers need to know -- such as the #Workplace Know Your Rights Act Listen: paychex.com/worx/podcasts/bu…
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Replying to @ssssobhy
It always inspires me how when someone who is literally one of the best in the WORLD at what she does STILL wants to do even better.
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There is another round of #PPP ... who is eligible? Here are 15 things you need to know that will impact your #SmallBusiness. @smallbizahead @TheHartford
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Replying to @RichardGrenell
Business owners across the country are not just fighting for their businesses. They're fighting for their families, communities & employees’ jobs.But no one seems to be listening to them. Instead, they’re accused of being selfish & uncaring. All they want is customers.
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Listen in as @JayDesMarteau & I discuss the state of small businesses, the implications of #tax reform & how #smallbusinesses can position themselves for success in 2019 with @podcaststeve on @TDNews_US's Small Business Sound-Off #podcast #SmallBiz newscenter.td.com/us/en/insi…
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Worried about #ransomware? For @RightNetworks, here are three ways to protect yourself. #CyberSecurity
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#sponsored As a #smallbusinessowner, I rely on many #technology-based business solutions. Here are 3️⃣ examples where @BrotherOffice’s technologies can help #ChangeTheWayYouInk: genemarksblog.wordpress.com/…
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The #HR software industry – including cloud-based #applications @Zenefits, @NamelyHR, @bamboohr & @GustoHQ (as well as those provided by @Paychex & @ADP) has been exploding. Why? The reason is simple: overhead gets reduced. @RightNetworks #software rightnetworks.com/blog/hr-so…
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My best #clients use maybe 30-40% of their #CRM system’s capabilities. Why? Because they know to focus on just those #features that make the most sense & ignore the rest. @RightNetworks #TechTips #SaaS #SmallBiz rightnetworks.com/blog/the-3…
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What's #OCR & why should #business owners care? Listen in as @ReceiptBank's @Receipts_Damien & I discuss what this means for #smallbusinessowners doing manual activities like #bookkeeping & #accounting. #SmallBiz #MachineLearning #Technology bit.ly/2L6XZRv
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When you think of Jeff Bezos, you prob think of the words "visionary" "entrepreneur" "cutthroat competitor" "game changer" "brilliant" but DO NOT forget "STUPID." Yes, Stupid. The Year is 1995 and Jeff Bezos was the stupidest person in the room. entrepreneur.com/article/325… #tech
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A #news item caught my attention this week: my beloved @CamScanner was de-listed from the @GooglePlay Store because of a #malware infection. Oh no! #apps #security #TechNews My latest for @Inc: inc.com/gene-marks/did-you-d…
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I agree. As a #SmallBusiness owner, universal health care would benefit me as well. This is the case for two reasons: It would likely cost me less, and it would make my business more competitive.
You know what would really help me as a small business owner? Universal health care. We spend millions on premiums that enrich insurance companies. Went on Fox to make this case and they were flabbergasted: "Why would you want to pay more" (in taxes)?
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Post-tax season #survey by @RightNetworks finds #smallbusinesses had overall positive filing experience despite complications of #tax reforms. #smallbiz #TaxReform businesswire.com/news/home/2…
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How can US solidify itself no. 1 #economy in the world? By becoming a 1-billion person country says @voxdotcom co-founder @mattyglesias. Listen in as we discuss thinking bigger, competing with China, financial benefit of immigration, & why deficit isn’t so bad @Paychex #podcast
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Worried about PPP loan forgiveness? Listen in as CEO of @CPAcom’s @ErikAsgeirsson & I discuss how the PPP should be looked at as a grant not a loan program, when you should start thinking about forgiveness application, & his thoughts on its success. @Paychex #podcast
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Listen in as Rich Rao, Vice President of Small Business at Facebook, talks about the features the platform provides small business owners and where sees the Facebook Small Business Group going in the future to help companies be successful. @Paychex #podcast
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Listen in as entrepreneurial leader & founder of @retrofitness, @ericCASABURI, talks about how business owners should take this as an opportunity to build excitement around reopening, create a new member experience, & a message about importance of staying healthy. @Paychex
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Know which leads to chase and which ones to let go with an effective #CRM system in place. Not only does it improve the efficiency of your #marketing and #sales team but it also offers long-term business benefits. marks.online/2XeeWQ7
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For all these years, America’s big banks have been telling America’s small businesses just how much they care about them & how much they want their business. But now, when the chips are down, we get to see their true colors.
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What are the three biggest mistakes a #SmallBusiness owner can make? I've been running my #business for over 25 years so let me tell you some of the mistakes I've made. @RightNetworks. #ThursdayThoughts
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While many companies are focusing on traditional advertising to keep their business top-of-mind, comedian, actor, & independent business owner, @JimGaffigan, is turning to social media – specifically @YouTube. Don't miss part two of our fun, wide-ranging conversation.
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It’s been a tough year but are things all that uncertain? I can argue there are at least 6 things going on in economy & world that will have very certain outcomes. Even when things seem bleak & unpredictable certain things always come true @SoftwareStriven striven.com/blog/business-in…
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Check out how small business owners feel about the #economy in your region per the Q3 @USchamber @MetLife #SBIndex #SmallBiz uschamber.com/sbindex
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Join our experienced panel on 6/17 as we discuss plans for #cashflow, funding, #technology, #workplace & safety, potential #investments & lessons learned for the rest of 2020. A must for anyone running an accounting, bookkeeping, insurance, mortgage or any financial services firm
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#Email remains one of the most important forms of #marketing for #businesses & #brands. But just remember: #CRM is not email. @Merkle @IgniteV @dianomi #EmailMarketing My latest for @Forbes: forbes.com/sites/quickerbett…
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If you received a #PPP loan you are going to, at some point, apply for forgiveness. Here are three key things to get ready for forgiveness. @SAPConcur #SmallBusiness concur.com/newsroom/article/…
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.@UPS is investing in #technologies and #services to improve efficiencies for #B2B shipping. #Businesses with #ecommerce sites powered by @Inxeption_Corp will now enjoy competitive #UPS shipping, tracking & logistics solutions built in. #TuesdayThoughts genemarksblog.wordpress.com/…
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#WantMoreCash? Here’s some advice: ✅ Don’t “fire” your customers ✅ Charge more for shipping & handling ✅ Dig into your job numbers ✅ Hire more high school kids ✅ Revisit payment terms Want more? Buy my new book on @amazon #SmallBusiness #cashflow amazon.com/Want-More-Cash-St…
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How can you succeed in this time of “creative destruction?" Listen in as @mcuban and I discuss this and so much more on our latest @Paychex Business Series #podcast.
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Listen in as Insurance expert & Director of Virtual Sales at Paychex, Rob Ryan, & I discuss how business owners can look to their insurance policies for ways to save, why cyber insurance is more important than ever, and how to rethink health insurance offerings.
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Small businesses’ #optimism has rebounded, with 59% of #smallbusinesses reporting the U.S. #economy is in good health according to @MetLife @USChamber Small Business Index. How has impacted hiring or growth expectations? Learn more: uschamber.com/sbindex #smallbiz #sbindex
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On #CRM: @Pipedrive's LeadBooster Is The Reason Why We Don't Have To Worry About #AI. #software #ArtificialIntelligence #SaaS #SMBs My latest for @Forbes 👇 forbes.com/sites/quickerbett…
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As people were forced to stay in, they turned to online businesses to provide what they needed. But will the trend of online buying continue? Listen in as @markdaoust, Founder & CEO of @quietlightinc & I discuss the impact on e-commerce, the future & more. @Paychex #podcast
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.@Signpost is one of a growing number of #CRM #apps targeted at small #merchants. But the company's emphasis is using CRM capabilities to improve number & quality of online #reviews customers give. #OnlineMarketing #CustomerExperience #marketing #SmallBiz forbes.com/sites/quickerbett…
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Everyone needs practice, right? Every time you need to deliver a speech or perform a task you should rehearse it again & again, right? Wrong. Some people may quietly agree with @alleniverson. #WednesdayThoughts @Entrepreneur entrepreneur.com/article/336…
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.@Adobe has introduced #Adobe Sign for #smallbusiness, delivering e-signature capabilities that are powerful enough for the enterprise, but tailored to the needs of small business users #SmallBiz #TechTuesday #Productivity news.adobe.com/press-release…
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Did I read right? Can we actually get access to our cash the day after it's paid to us instead of waiting around for the bankers to make their money off us first? Thanks @Intuit ! accountingtoday.com/news/int…
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Join our experienced panel on 6/17 as they discuss their plans for cash flow, funding, technology, workplace & safety, potential investments & lessons learned for the rest of 2020 & into next year. #webinar @Avalara @billcome @RightNetworks Learn more & register 👇
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Listen in to our @Paychex #podcast as Sarah Morgan, CEO BuzzaRooney, & I discuss the importance of representing the community you live in & the clients you are seeking in the workplace to help break down barriers. @TheBuzzOnHR Download the full episode: podcasts.apple.com/us/podcas…
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What have we learned about business safety in the last year? Listen in as @SaskiaPopescu, Assistant Professor in the Biodefense Program at @GeorgeMasonU, as she details what business owners should know about preventing the spread of infection. apple.co/3v9uNx8 #podcast
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Many business owners don’t fully understand the rules for contractors. "If it is someone the employer wants to work indefinitely for the company, then that person is also probably not a contractor."
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The last thing #restaurant owners want is another #tax, right? Maybe not. Anthony Myint, co-owner of Mission Chinese, is promoting an optional 1% #tax to help #California farmers tackle #climatechange @zerofoodprint @CalRestaurants @guardian theguardian.com/business/201…
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According to @Vistaprint, more than a quarter of 2,000 adults surveyed turned a #hobby into a side #business providing #income to supplement #wages. Should #sidehustle income be included in #wagegrowth? Check out my article for @Inc bit.ly/335QzEW. What do you think?
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Handling invoices & managing receivables is a task every #smallbusiness owner dislikes. Not only is it time-consuming, but more resources are spent than necessary. I discuss tips & strategies #smallbiz owners should be aware of with @ReliantFunding: blog.reliantfunding.com/gene…
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Businesses that invest in the right #technologies are assuring future growth & success. I’ve also learned there are #Apps, #services & technologies – about 🔟 categories – that are critical for #smallbusinesses in 2019. #wednesdaywisdom #SmallBusinessWeek forbes.com/sites/quickerbett…
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With the changing landscape of education, parents are looking for solutions for remote & hybrid learning options. Seeing this shift, Alice Locatelli, co-founder of @theCoPod, saw an opportunity to provide families with support in their children’s learning. @Paychex #podcast
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Most #businesses are facing a worker shortage. #Economy is strong, #unemployment is low & #talent is scarce. Some blame big #companies offering better #pay & #benefits. Others blame #government #immigration policies. My friend blames #teachers. 🤔 @thehill thehill.com/opinion/educatio…
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Why would you want a big #refund? 💰🤔 It just means you overpaid the #government & it is giving you back the money interest free. Couldn’t you have found a better use for your money last year? Of course you could. #taxes #taxrefund #ThursdayThoughts philly.com/news/waiting-on-b…
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While many claim #ecommerce & digital #tech are killing #Smallbusinesses, #data & insights in @amazon's #SMB Impact Report show otherwise. #WednesdayWisdom How can small businesses embrace & grow with #amazon? I join @wkyc @LIVEONLakeside to discuss: wkyc.com/mobile/article/ente…
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It's usually not Salesforce - or any CRM's - fault. It's usually operator error. forbes.com/sites/quickerbett…
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ATTN #SmallBusiness owners: Looking for effective health & safety policies to operate your company safely? Listen in to our latest @Paychex Business Series #podcast as Dr. Anthony Harris shares tips to operate a safe business for you, your employees, & customers @UM_Epi
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Next week brings one of the biggest shopping events of the year: #AmazonPrimeDay With discounts on lots of items including #laptops, it’s a great time for #smallbusinessowners to buy. But what should you consider beforehand? My latest for @PhillyInquirer: inquirer.com/business/small-…
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Hader suffers from the same fears many of us do when we have to perform stressful tasks, particularly #publicspeaking or conducting difficult meetings. Somehow he managed to fight his way through these challenges. How? #billhader #anxiety @Entrepreneur entrepreneur.com/article/333…
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#sponsored As a #smallbusinessowner, I rely on many #technology-based business solutions. Here are 3️⃣ examples where @BrotherOffice’s technologies can help #ChangeTheWayYouInk: genemarksblog.wordpress.com/…
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It drives me nuts when I go to a store and they're using older POS systems. Everyone should have a tablet-based system that's also mobile for #employees. Here's a good one 👇 #TuesdayThoughts businesswire.com/news/home/2…
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If you’re a small business now is a great time to recruit new employees.
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.@Google is combining several #technologies, including virtual phone numbers, audio transcriptions, automated reporting & analytics, to help #smallbusinessowners manage their inbound phone calls with @CallJoyAnswers via @TechCrunch #ThursdayThoughts techcrunch.com/2019/05/01/go…
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@nationalpro platform integartion with @Google Duplex. "Just ask the Assistant, “Book a car with National for my next trip,” and it will figure out the rest." What kind of dark magic is this? Whatever....I want it! bit.ly/2DUku8m
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If there’s anything good that’s come out of the last few months, it's the realization by millions of small businesses that working from home works. But it also raises a big question: is the office really necessary anymore? @RightNetworks
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#PTO has become one of the most requested & expected employee #benefits as #Millennials are demanding more independence, mobility & personal time. But #data shows those same #employees are simply not taking it. 🤔@PTOExchange #vacation My latest for @Inc: inc.com/gene-marks/shouldnt-…
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.@Nextdoor joins a growing number of #socialmedia platforms including @Alignable, @AngiesList, @PatchTweet & @thumbtack that are building specialized #communities geared towards interactions, recommendations, news, & activities in a localized market. #smm inc.com/gene-marks/could-nex…
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#Buyers have changed and we have @amazon, @Walmart and other giant online markets to thank for that. People don't just desire #freeshipping on their orders, they’ve come to expect it. @Etsy #ecommerce #SmallBiz @NRFnews @RetailDive #Merchants inc.com/gene-marks/why-is-fr…
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As businesses navigate challenging times they face new questions about employer liabilities. 🎧 Listen in to our latest @Paychex #podcast as Kamran Mirrafati details what you need to know about: ✅ liability insurance ✅ workers compensation ✅ employee privacy & much more
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#ad As a #smallbiz owner, staying focused on #customers and #employees is more important than worrying about printer ink. Investing in #technology that helps eliminate worry can make a big difference. #ChangeTheWayYouInk @BrotherOffice: bit.ly/2CDwsT3
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While small firms can’t afford the $700m @amazon is spending, they can send #workers to #conferences & #workshops to acquire #skills – and get a #tax benefit too #SmallBusiness #training #SmallBiz #employees My latest for @guardian: theguardian.com/business/201…
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“Fight for fair lending is far from over,” Dory Rand @WoodstockInst.“ #Banks & policymakers should be proactive in reversing trends so it’s no longer the norm that whiter & wealthier neighborhoods receive a larger share of #SmallBiz loans.” #SmallBusiness theguardian.com/business/201…
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#Banks like @jpmorgan Chase are realizing that the way to their #SmallBusiness customers' banking #business is through their #accounting systems. #smallbiz @freshbooks #banking #fintech #software #accountingtech My latest for @Inc: inc.com/gene-marks/will-jp-m…
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