Design talk:
Too much consistency will ruin your app.
Humans are naturally drawn to experiences that create a strong sense of place. This demands variety, and it’s a critical concept many designers miss.
Here’s one of my go-to frames I use with teams to master this…
Think of each section of an app like a room in a house. All rooms should belong to the same house, but not all rooms should feel like a kitchen.
Creating distinct rooms with a clear purpose and intuitive relationship between them is essential.
The redesigned iOS photos app is an unfortunate case study.
Using the app somehow feels like I’m trapped in a living room, and every door I open leads to another living room. No room feels distinct, it’s unclear what each room is for, and navigating between them is a frustrating puzzle.
Early cash app was the opposite, and we obsessed over this.
We constrained the house to a small number of rooms, each with a clear purpose, distinct visual identity and intuitive relationship between them. An iconic keypad, a place for your card, an activity feed, and a settings view. As a whole, these rooms created a really amazing house and over time, a place many people called home.
Revising this regularly is important, especially as apps scale. Growth leads to more uniformity, rigid design systems, a proliferation of new features, pods, PMs, and if you’re not careful— a house filled with kitchens.