The shoggoth strategy for freelancing / job applications / company building for ambitious people.
Ambitious people are usually generalists, but clients and customers want to hire specialists. How do you solve this?
The shoggoth strategy: hide your messy generalist experience behind the friendly face of specialism.
I'll give you an example:
When I was starting my agency, I was going to a networking event every night, and having mediocre conversations that never led to clients. I did a little bit of everything in digital marketing, and every conversation I had was on a different topic.
Finally, I mentioned to someone I had spent $50m on Facebook ads and his jaw hit the floor. He immediately asked if we could meet for coffee, because he was struggling with his Facebook ads, and wanted the opinion of an expert. He also referred two people he knew who also had the same problem, both of which became clients.
I didn't hide my other interests, I just started started telling people what I did was Facebook ads when they asked. The follow up question would be querying my experience, which is when I'd drop the $50m ad spend figure and close a coffee meeting or referral, which led to clients.
Over time they'd also need complementary skills, like setting up tracking, writing copy, or designing creatives, all of which I liked doing. As I built trust, they'd also ask if I did Google ads, or we'd do some advanced analysis with data science, and start A/B testing landing pages for them. Smart sales people call this 'land and expand': get your foot in the door, then upsell.
It works because the gelatinous blob of generalist skills you've accumulated (the shoggoth, a lovecraftian monster) is complex and scary for people to process. Nobody believes you can be good at everything. Some people actually are polymaths, but it bruises our egos to admit that fact. It makes us look bad when someone is good at something you aren't without having to make the tradeoffs you think exist.
Smart, ambitious people are particularly badly affected by this, to the point were many of the most talented people I know actually can't get jobs without moving into senior management (where generalism is tolerated), or starting a company. The problem is when they start a company they now have to figure this out for their company, or it'll suffer the same fate.
There's another reason specialism wins: people allocate way less time to hiring and buying decisions than you might think. If you're lucky if they remember more than 1 thing about you or your company. Every additional interest you communicate only dilutes your personal brand, and more than 2-3 increases the chance they won't remember anything at all about you. Marketing science knows this, which is why most consumer brands spend millions just to get to you form one memory association (lucky strike is toasted).
There's a double penality to being a generalist, which is that as well as conversion, it also decreases word of mouth. There's way less chance someone will remember to refer you when there's an opportunity to, if it's not crystal clear in their mind. Even if you are referred to someone, there's way less chance they'll call you if you don't fully identify with the category of job they need doing (you call a plumber when your pipes are leaking, not a handyman).
The main force pulling in the other direction, is that most people hate to focus on any one skill for a long time. It gets extremely boring. Variety is the spice of life, and always talking about Facebook ads, or whatever specialism you choose. However, if you don't do this you'll always be broke, unable to get the best jobs or to grow your company. You can afford a lot more spice when you're making good money, just live your generalist life with your real friends, behind the veil of specialism you adopt for clients.
For companies, this means staying extremely disciplined. You know you should specialise, but it's really hard to turn down revenue when someone offers you something outside of scope. I did the same thing and it took me 5 years of struggling trying to go my agency to learn this lesson.
One day I read an article that said Uber was doing 7,000 conversion optimization tests per year. We had run 7,000 tests across all marketing channels over the course of 5 years. If we had just focused on one specific area we might have been good enough to land Uber as a client, and we'd be doing more in 1 year than we had in 5.
Most people never get exposed to the extreme scale of Fortune 500 companies, so they just can't imagine how much room there is at the top to have an impact. So they settle for a small amount of revenue today, and get trapped in a cycle of always accepting things that are out of scope. They don't compound on their specialist skills, and never build a personal brand focused enough to get into the room with the top tier companies.
I know it sucks that the world works this way, and I'm not asking you to change or drop your interests. Just hide your shoggoth behind the friendly face of specialsm and nobody will know the difference. If the first thing you say to everybody is your one specialism, you'll land more clients in that specialism. Then that'll lead to better case studies, and your credibility grows. Eventually it compounds, and you can get your foot in the door anywhere you like. Land and expand. Eventually when you've built up enough trust you can release the shoggoth, just don't do it on day one.