A year ago, we graduated from @ycombinator. We were on the top of the world!
Most common questions:
1️⃣ Was it worth it?
2️⃣ Why did we pivot after YC?
Answers here 🧵
We're hosting our first GenAI x Open Source meetup in SF this Monday 5/13 featuring @ClementDelangue from @HuggingFace & @togethercompute! 🤩
Rapid fire intros + share your fav tool in your AI stack 🔥
Limited spots - RSVP now or regret it forever 😊
lu.ma/24id2v9f
🚨🚨 Lago x Product Hunt - Capsule Collab 🚨🚨
To celebrate our @ProductHunt launch, our mascot Maneki decided to wear glasses like Product Hunt's Famous Kitty Mascot!
And... in case you want to support Maneki and the whole team, find the launch here: lnkd.in/e7Xg3ygz 🔥
🚀 Exciting news from Lago! Today we kick off our "Integration Week".
Every day, we'll be unveiling a new integration that takes your billing to the next level.
Today, we're thrilled to announce native integrations with @Adyen, @stripe and @GoCardless 👇
I had a dream.
A dream where Growth & Revenue teams could iterate on pricing in a matter of days, not months.
A dream we started building 9 mo ago, with the support of thousands of engineers, and we’re excited to launch on Product Hunt!
👉 producthunt.com/posts/lago 👈
We launched on HackerNews last month!
We had one of the most successful launches of the 12 past months 🏆
We received a lot of feedback, questions and support.
And it got us motivated to keep on tackling Metering and Usage Based Billing challenges 💪
(Thanks @AFeiszli 🙌 )
Maneki is thrilled to introduce you to Jeremy, our founding engineer!🔥
He joined Lago since day 1, he’s leading our work on our infra, helps our community members with their questions and specific needs!
He brings experience as he worked for 8+ yrs at @qonto and @flamefycorp🤯
Open-source tools can’t rely on being an open-source alternative to an already successful business.
That’s not how open-source tools win. Here is how 👇
The kind of Monday email that brings joy to the team! Happy to share here that @GetLago is "Developer tool of the week" and "Product of the week" on @ProductHunt! Badges embedded, and it's just the beginning 🚀
Since we launched Lago we've met with numerous businesses. Surprisingly, few truly knew how to evaluate a billing engine when choosing one. 🤔
So, we've compiled a list of the 8 key points to examine when selecting your billing solution: 👇
For those who missed it...
... we released Event Groups feature last month!
☁️ Cloud or infra companies often charge a single metric (storage, cpu, computes...) with different prices based on cloud providers or servers' region.
It is now easier than ever to do it in Lago!
🇩🇪 Danke Stefan! 🇩🇪
We're delighted to announce that thanks to another contribution from our community, the German locale is now available on Lago!
If you missed it, we also released the Norwegian (Bokmål) locale thanks to the community. 🇳🇴
Tired of usage based pricing being unpredictable?
One of the options... ✨ Prepaid credits ✨
Regain peace of mind as a user, and as a SaaS
And you can now implement it in minutes with Lago 👋
Defining a plan that only gives access to specific features, you need to set up: Billing x Authorization.
What is Authorization, and how is it different now Authentification?
We've created a time machine! ⏳
You can now set a start date in the past or in the future for new subscriptions.
Want to migrate existing customers to Lago?
Set a start date in the past 🔙
Just signed a new contract that starts in two weeks?
Set a start date in the future 🔜
Building your billing system in-house?
Pro tip: Prep your finance team for monthly all nighters on spreadsheets!
Sending 💛 to Finance execs!
#OpenSource
ALT Billing system built in-house leads to teams struggling to access revenue data
New version. New features. Happy users (hopefully).
Lago v0.11.0-alpha is live! 🚀
1️⃣ Percentage discounts and recurring coupons
2️⃣ Refactoring of the error management system
3️⃣ Currency at customer level
Full update here
FROM
🥳 Yay building a home-made billing system, we have control over everything
TO
🤯 Should I really ramp up on all these edge cases *and* maintain them?
Welcome to Day 4 of Lago Integration Week!
Today we're talking about our integrations with @segment and @HightouchData. 🔍
Segment is used to track and ingest events that can be sent to Lago as usage, and Hightouch syncs data from various sources to Lago.
From Astronaut to Go-to-Market leader 🤯
Instead of becoming an Astronaut (childhood dream), @JimStoneham spent 30 years in Go to Market, within the most successful companies on the planet: @stripe, @newrelic, @Apple
He shared with us 30 years of Go-to-Market learnings 👇
Product Update 🥳
Our latest update was less than 2 weeks ago... but who doesn't like new features?
In this update, we shipped: Webhooks logs, Customer metadata, Invoice metadata... and a new language in our document translation 👀
A thread 🧵
What if your users' coupons expired earlier than they expect because of timezones? 🤯
Welcome to the rabbit hole of time zones for engineers and product leaders
We built a feature to handle this complexity for our users, so that they don't even have to think about it ↓
🚩 🚩 Usage based pricing (or may I say « pay-as-you-go ») is attractive on paper but daunting for Revenue leaders
👋 On the other hand, usage based pricing is known to drive *amazing expansion revenue*, w/ relatively little upsell efforts.
Should we choose one or the other?
ALT Lago user interface, to add monthly charges to annual plans
🔥 The new feature is ready! Launch is imminent
Wait... we 'just' need to ask the engineers to include it into our pricing and billing system!
Easy right?
ALT Engineers when they are asked to bill a new paying features
In case you missed it!
@GetLago v0.5.2-alpha
1️⃣'Multiple plans' billing: @Heroku like
2️⃣'GO' client on top of Ruby, Python, Node.js, Curl
3️⃣Analytics
4️⃣Teardown of @Stripe's 21 products' pricing
(our partner for payments)
5️⃣Choosing your cash collection software
#opensource
Lago-Dico: Dunning 🤔
Your customer owes you money and you need to get paid.
You might have to send reminders, retry the payment, call them... That's "dunning"!
It's also the art of collecting cash while keeping your customer relationship smooth. 🤝
How do you deal with it?
What’s “Bad Money” versus “Good Money”? 🤔
That’s what we learned from @rjs, aka the father of “Shape Up” and maybe the closest to being the “God of Product Management” 😬
Our notes below 👇
What were an:
- Afghanistan veteran
- and our very own co-founder @sarkissianraff1 doing together in the North Pole?
Enjoying the view, avoiding polar bear attacks and reflecting on the entrepreneurship life for sure!
Product Update 🥳
The past 2 weeks were busy… with 2 Product releases! Our 16th and 17th! 🎉
In these updates, we shipped: invoices emailed to your customers, customer billing portal, and instant charges 👀
A thread 🧵
Creating complex pricing can be a nightmare, especially when it comes to cloud computing platforms like AWS.
But did you know that with Lago, you can do it easily? 🤩
LagoDico: Grace Periods
Invoice grace periods are a window of time between the end of a billing period and the “finalization” of an invoice. ⏲️
Useful for specific adjustments or to add events after the "end" of the billing period.
Guess what? You can do it in Lago now! ↓
⚠️ ‘Remote work ≠ Vacation’
The Lago team went to Columbia this summer. And they've never been so productive!
Introducing our first Launch Week!
Check the video 👇
And follow @sarkissianraff1 to learn more about the product we shipped!
Pros and Cons of a Fair Per-Seat pricing model (Like @SlackHQ)
Pros 👍
- Fair and transparent: your customers only pay for active users.
Cons 👎
- Hard to implement technically: as you need to track user activity and calculate prorated fees.
- Bills are hard to read
Good morning!☀️
We don't know how people use our product (or not much), when they decide to self-host.
So it's an even better surprise to wake up to that kind of emails as an #OpenSource company!
cc @sarkissianraff1@byAnhtho
1️⃣ It was worth it. But getting in is the 'easy' part.
- Be prepared for the intensity
- Leverage Bookface: a gold mine
- Seek advice outside the official program
- Keep your energy level for the finale: demo day!
Lago-Dico: Idempotency 🔁
🤓 Stack overflow
An idempotent operation is one that has no additional effect if it is called more than once with the same input parameters
😇 Lago
In billing, when you deal with a lot of events, it prevents you from billing your customer twice!😅
If your user signs up on Feb 29th, does that mean they only pay... once every 4 years?🤔
Dates are the *number one* complexity when implementing a billing system💥
Lago natively deals with this:
- Anniversary dates vs calendar dates
- February's 28 days... and many more cases!
Happy Friday!
Thanks to @mozzaio @adrienm for the warm welcome to Maneki-Lago!
This team rocks Design and Product Management, if you ever need support on that!
Revenue Team: Let’s do a hybrid pricing: subscriptions sprinkled with a little bit of usage based pricing. That will 🚀 revenue! 💪
Sales Team: For this client, we need a very custom plan to close them! And… for this other one as well!
Finance team:
Pay-as-you-go is a very practical model, if you look at it carefully you can save a lot of money.
*Receives a bill of $12,323 vs $543 the prior month*
-
🔒 SOC 2 Certification:
Your security is our priority! We're thrilled to announce that Lago has achieved SOC 2 Type 2 compliance, certifying the effectiveness of our security controls. Your data is in safe hands.
How to get into Y Combinator? How to manage a pivot? Why we chose open-source? 🤔
Our cofounder @byAnhtho answered all these questions in Romain Collignon’s Podcast Structure.
Find the link to the episode in comment 👇
#podcast#opensource#billing
- Authentication is the mechanism for verifying who a user is.
- Authorization is the mechanism of controlling what the user can do.
@osohq explanation is very clear here: osohq.com/academy/what-is-au…
Pros and Cons of a Usage-based pricing (Like @SnowflakeDB)
Pros 👍
- Makes it easier for the user to test the product (product-led growth)
Cons 👎
- Unpredictable cost for the user
- Unpredictable revenue for the merchant
Have you considered adopting a similar pricing? 🤔
We’re the billing layer and connect with any payment processor (including Stripe payments).
If you use Stripe Billing (their billing product) you can only use 1 payment processor: Stripe payment.
With us, you’re not locked in!
And what about starting a subscription, and editing customer information… directly from your CRM? 🤯
Make your operations more efficient and your customer service and sales even better.
Want to try the integration in early access?
AI is becoming mainstream, and amplifies the adoption of Usage-Based and Hybrid pricing models!
Building in AI?
We're here to support your monetization!
At @GetLago, we're working hard to make our Billing API as open as possible, so that you can work with any other solution of the pricing stack:
- Any Auth tool
- Any payment provider
- Any CRM
- Any accounting tool
You have a Per-Seat Pricing and are wondering how the downturn will affect your business? (Yes it is very specific).
Our co-founder @byAnhtho recently wrote an article on the subject.
Here's how to restructure your pricing for downturn: 🧵
You don’t need to have a product or revenue to get into Y Combinator. 🧐
With @sarkissianraff1 we applied to @ycombinator on Summer 21.
We took one complete day to finish it and some more to iterate on the feedback we received.
Find our Application and our tips below:
“Dear customer, we’ve changed our pricing…” is a dreading message to draft as a founder.
Yet, it’s necessary.
How should you deal with existing customers, and especially early adopters once you roll out a new pricing or monetization model? 👇
Get ready for the ultimate invoicing upgrade! 🚀 Our customers asked for it, and we delivered!
Introducing one-time invoices with multiple items and complete customization! 🎉
It all started with a request from our community... 👇
#ProductivityBoost#InvoicingMadeEasy