Customer engagement platform for tech-savvy marketers—email, push, in-app, and SMS: automated and powered by your data. Contact win@customer.io for support.
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- Followers 4,948
- Likes 4,345
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Some launches add a feature. This one changes how you work.
The AI Agent builds entire campaigns from a single prompt. Goals, LLM Actions, Universal Search, WhatsApp, LINE, and a full UI redesign also shipped today.
Eight new capabilities. One platform that gets smarter every time you use it.
Join our live walkthrough April 16 to see it all in action: try.customer.io/webinars/meg…
And read the full breakdown of the biggest launch in Customer.io history: customer.io/learn/announceme…
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Learn how to create a better product onboarding email series for your product: cust.io/2KJC5Ti
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By working with our Customer Success and Deliverability teams, Creativeo was able to more than double their open rates in just one month 📈 cust.io/2WiJv5Q
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We released 3 big features in June! Find out what they are here: cust.io/3iM8sAy
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This just in! 🎉 We’ve acquired @useparcel, an email coding platform. We are ecstatic to join forces with Parcel to create the best email marketing experience available!
Join @alphacolin & @theavigoldman tomorrow for a Fireside Chat at 10 am PT: cust.io/3AdRSmO
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Customer.io has a new look!
Transforming customer communication with:
✨ New logomark embodies data-driven, customer-centricity, and forward momentum.
✨ Enhanced color palette, typography, and art direction.
Head over to our new website to see the changes: bit.ly/3vtUZbK
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Introducing Customer.io Data Pipelines (CDP) 🎉 Get customer data to all the tools you use with just one integration. Say goodbye to data headaches and hello to better customer relationships! Sign up for early access and get a free CDP-only plan with 1 million monthly API calls: cust.io/3mPdyTC
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With one simple API call, you can message hundreds, or thousands, of relevant users by using Triggered Broadcasts: cust.io/2M27bW1
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As a fully remote and globally distributed company, getting together in real life (IRL) is invaluable. Over the past few weeks, two teams gathered across the globe. 🌎
The North American Customer Success team convened in Montréal, Canada. Meanwhile, the Technical Support team met in Barbados.
Here are a couple highlights. 📸
#remotework #remote #meetup #peoplefirst
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Regardless of what @Apple changes in the next version of its Mail app, don't forget: open rates are a distraction. Conversions are what count. 📊cust.io/3cZPrJP
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Don’t miss our webinar this Wednesday! Three experts from @whimsical, @airhq, and @EmailHunter will be talking activation, conversion, and retention! Register here: cust.io/3BnhTSF
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✨ Introducing Our New Look ✨
We're the same Customer.io you know and love—we just refreshed our look. You'll start to see this reflected across the product and website in the coming months!
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Sweet! We're on @producthunt today! producthunt.com/tech/custome… Come say hi!
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Chicago, we’re coming your way! 🎉 Join us at Soho House on October 10th for our Say More community event—an evening of ideas, connections, and cocktails. 🍸
Don’t miss out! RSVP here: cust.io/3XzVtqY
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👉 We’ve compiled 9 real-world dunning #email examples to show you how companies reduce #churn and increase retention. Check it out here: customer.io/blog/dunning-ema…
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Have a burning analytics or #growthhacking question? @segment is doing an AMA on @growthhackers right now! cust.io/1zt1Jfd
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We recently got back from our annual retreat in Puerto Vallarta, Mexico! As a fully remote team, this week is essential for high-impact collaboration, bringing the team together, and unifying our vision for the year. 🤝 #companyretreat #remotework #teambuilding
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The P.S. from @joelgascoigne's welcome email that tells you what @Buffer is all about: cust.io/1EIAdhw
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🔥👉 Invoice emails are an essential part of your business strategy. Keep the payments rolling in with a redesign. Learn more here: customer.io/blog/invoice-ema… #EmailMarketing #bizstrategy
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17 Marketing Tools You Won’t Be Able to Live Without — Thanks for including us @positionly! cust.io/1Zb3dd9
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After many months of work, we have some exciting news to share tomorrow! Make our Twitter your destination tomorrow. It will be one of the sources we’ll use to share all the details, so let’s plan to connect here!
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We’re proud to be named as @Twilio Segment's most popular email marketing destination for 2025! 🤩
Growth-focused teams choose our platform for real-time, data-driven messaging—making us the most popular email marketing destination on Twilio’s platform. With powerful automation and seamless Twilio integration, we help businesses send highly personalized messages at exactly the right moment.
See why brands are prioritizing agility and precision in their messaging.
Read the full report to learn more! 👉 cust.io/41z78sb
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Data silos can be a dizzying headache 🤯
Join us for an exclusive first look into our new CDP product, which empowers you to connect and unify all your data and tools. Tune in next Tuesday, May 23 as we pull back the curtain! 🪄
Register now: bit.ly/44RE0Nl
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How to Build a Successful #Content #Marketing Plan, via @inboundrocket cust.io/1THfGSC #contentmarketing
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Ever wish duplicate profiles would be automatically merged in our platform? Now, it’s as easy as that 🤓
cust.io/3DmMlKr
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🎊 We’re thrilled to share that Customer.io made the 2023 @Deloitte Technology Fast 500™ list, making us one of the fastest-growing companies in North America. 🏆
We are proud of our growth this year and are grateful to all of you for being an integral part of our journey! 🤝
View the full list of winners here: deloitte.com/us/en/pages/tec…
#fast500 #award @DeloitteTMT
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First date idea: I show you that when you clean up your workspace and export duplicate attributes, you don't have to worry about sending the same message to the same person twice.
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A Guide to Lifecycle Email Campaigns: engage customers, reduce churn & increase revenue cust.io/2bCHjAW
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Our in-app messaging launches today for web and mobile! Combine and automate all communications (email, push, in-app, and SMS), from one platform, creating a frictionless customer experience.
cust.io/3TS2OiX
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Our Frontend Lead, @kevinkucharczyk, spoke at @EmberConf last week! 🎉 His presentation, "Contextualizing State," introduced the upcoming context feature and explored its use cases. #EmberConf #frontend
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👋 @segment users! We’ve enhanced your Customer.io integration. Send event information for ALL of your message channels. cust.io/3wL2poJ
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Ebook-hunting? Check out From Churn to Earn: Retention tactics using behavioral email, NPS, & Slack bots producthunt.com/posts/from-c…
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The P.S. from @joelgascoigne's welcome email that tells you what @Buffer is all about: cust.io/1fyxzF4
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Don't let growth hacking ruin your customer experience bit.ly/1hKyGQt via @helpscout
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Proud, pleased, and honored to have received @oenorg's Development Stage Award! #oenawards Thank you!!
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How @Yotpo used @Appcues to increase new user engagement (+42%), new feature adoption (+300%), and retention rates (+50%). Whoa! okt.to/qbmPeq #onboarding #testing
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We shipped a highly requested feature, and drumroll please, you can now cancel in-progress newsletter sends if you need to stop the broadcast for any reason.
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ICYMI: Here's a sneak peek at our new UI. If you’d like to see more and provide feedback, please email madeline@customer.io.
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Hello PDX! Join @zapier @customerio and @airbnb April 18 as we talk about remote work! cust.io/2nUoFGh
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Throughout #Pride month and always, we strive to acknowledge and celebrate not just the diversity and uniqueness of our team members, customers, and friends, but the inclusive practices that make us all better allies. #happypride from your friends at Customer.io!
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Yay! We launched a new way to trigger an NPS Survey based on behavior w/ @Promoter_io! bit.ly/2aNMf6M
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👋 Meet Paola Palencia!
In celebration of Women's History Month, we're excited to spotlight Paula's unique contributions to the company and culture here at Customer.io.
cust.io/3wLwWpf
#womenintech #WomensHistoryMonth #InternationalWomensDay
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In honor of #NationalPuppyDay tomorrow, meet Berry, the newest puppy to join our team. He’s 11 weeks old and loves peanut butter!
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We've all been there. Queuing drafts has saved many a marketer, many a time @hbomax 😀
Not an HBO subscriber but FYI @CustomerIO has a queue draft feature to review messages before they’re sent. It’s amazing.
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We will be using our platform to elevate black voices among our customers, partners, and organizations we support instead of posting our regular content on social media. #elevatemelanatedvoices
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✨ New campaign features make it easier to understand and build campaigns. Learn more: cust.io/2VmA8DZ
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Data Pipelines is now available for general access 🎉
Sign up for our new customer data platform (CDP) by August 24th and receive unlimited API calls through the end of the year. 👉 cust.io/451rdXQ
#cdp #customerdataplatform #datapipelines
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We’re feeling hungry this year…
If @CustomerIO implements in app capabilities for SaaS companies, They’ll eat the market. You can literally do whatever you want, simple, basic and advanced stuff for email + SMS. With native CDP integrations. Crazy.
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Our VP of Customers, Nat Onions, talked with @vitally_io about how to manage a Customer Success team remotely.
We talked to top CSMs and CS leaders at companies like @Close, @CustomerIO, and @Prezly and got their tips for managing #remote #CustomerSuccess teams.
vitally.pub/3dWADv4
ALT Learnings from the Customer Success team at Close
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🎉 🗣 BIG NEWS: We're excited to announce the Customer.io Community Forum! For our customers and by our customers, jump in to ask questions, share tips, and learn from other users. cust.io/3Cvixhl
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Our Product Design Team Lead @MadelinePick explains the thinking behind the new design of our in-app navigation - which shipped earlier today 🚢
Our app is complex, so we're spending time reducing cognitive load caused by the nav's presence on every page by: 1) markedly different color, 2) grouping pages that are less visited, which leads to 3) fewer icons and less need for section headers
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Super Quick Tips for Writing Emails that Get Opened, Read, and Clicked (oh my!) — by @HennekeD for @copyblogger cust.io/1BzPHY7
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Our new integration with @zapier will help you get even more done in Customer.io! We're pretty pumped about it. Use cases, tips, and tricks to get started: okt.to/lOPtyb
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Ami decided to get kinda meta with the costume this year. Spooky!
Have a safe and sweet Halloween everyone!
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😍 For all the marketers who have ever racked their brains on how to visually share an email they've designed.
New tool alert! 🚨 Scroll my email, a new free tool that creates a scrolling GIF from any email screenshot is live.
Perfect for presentations, or internal sharing!
parcel.io/tools/scroll-my-em…
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If lifecycle marketing is your world and email is your channel, Unpacked is your event.
Join us for two half-days of actionable insights, fresh strategies, and zero fluff—designed to help you craft emails that convert and campaigns that resonate.
📅 February 26–27, 2025
🖥️ Virtual
💸 Free
👉 Register now bit.ly/4hlzlZT
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For when Facebook, Instagram, and WhatsApp aren’t there…email and push notifications in Customer.io do just great 😊
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A Guide to Lifecycle Email Campaigns: engage customers, reduce churn & increase revenue cust.io/1MkBbJS
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Responsive HTML Email Templates for Startups, Developers and Marketers - from @leemunroe htmlemail.io/
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We believe in transparent and honest pricing for email automation. Always. Starting at $150/month, you can estimate your plan costs on the number of users in your account. Get started: cust.io/2slZ4KS
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🏆 The @G2dotcom Spring 2023 results are in and we're thrilled to announce that Customer.io has been named a Leader in Marketing Automation and Transactional Email, as well as a High Performer for Mobile Marketing! bit.ly/3m0fHvi
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"One of our most sacred values at @customerio is empathy."
Against discrimination – by @alphacolin cust.io/2jz6L9O
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Just in: The State of Messaging Report ✨
Trends show multi-channel campaigns are key to unlocking opportunity in 2024 🔑
Discover how messaging evolved in 2023 and where it’s headed in the coming year.
Download the report: cust.io/3GGOO6p
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Free @Airbnb + @WeWork meetup in PDX next week features our own @IvanaMcConnell. Come learn about remote work life! cust.io/2nBZOeQ
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Become the Lone Wolf: 3 Ways to Separate Your Startup From the Pack, via @entrepreneur cust.io/1NZST5H
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We're celebrating #GivingTuesday here at Customer.io by highlighting two of our amazing customers - @watsi and @dosomething! Learn how each of these nonprofits uses storytelling to boost audience engagement (and how you can support their causes!): okt.to/hC6zAz
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New! 🛎 You can now connect your forms 📝 to Customer.io directly. This works for @unbounce, @Instapage, and @squarespace forms - and HTML forms you build from scratch, too! Read all about it: cust.io/3CDV77b
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Dynamize your emails with AMP 🧨
Include interactive content directly in your emails! Now you don’t need to link readers out; they can RSVP to events, respond to surveys, or leave reviews directly in your email. Learn how: buff.ly/3U44N44
#productupdates #emailmarketing
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We are happy to announce that Customer.io has made the @Inc. 5000 Fastest Growing Private Companies in America list! 👏
We are honored to be a part of this, and can't wait for what's next for Customer.io.
Check out the list here: inc.com/inc5000/2022
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Our product manager's favorite tools:
📈 @mixpanel and @fullstory for doing quantitative and qualitative analysis of how users are interacting with our product.
💌 @CustomerIO for reaching out to customers and @Calendly for scheduling calls with them.
📝 @NotionHQ for sharing product proposals and documenting team discussions.
💻 @SlackHQ and @loom for internal communications.
🔍 @github for tracking feature requests.
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No walking, just sprinting – our UX designer extraordinaire @IvanaMcConnell writes about stepping up to PM duties cust.io/2x9x80H
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Align your Marketing Automation with your Customer Analytics for the most success — via @Woopra cust.io/1BaXoPf
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As a nod to @zapier 's blog post today... Remote workspace of our back end engineer, Ian! I spy a cute kiddo pic, … ift.tt/2hdVcGV
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Timely! Fitting! Everything is fine right? How United Onboards New Users - by @UserOnboard cust.io/2o62tJq
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🚢 In the past month, we shipped several quality of life improvements for our customers - including making our Visual Workflow Builder faster and more space-efficient: cust.io/32GWVfg
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How great companies like @segment @StatusPageIO @timeshel use video in onboarding emails cust.io/1O63Rl6
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Thanks to 2,400+ community members, we closed out our crowdfunding campaign on @joinrepublic at $5 million in <2 months! 🤩 @PDXBIZJournal interviewed our CEO @alphacolin on what he’s learned from this round. cust.io/3m0Eugc
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Studies show that people who use Customer.io are happier, always hydrated, and get at least 8 hours of sleep.
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🗳 Our People Ops Manager, Heather Choy, talked with @Wildbit about what we're doing to support our team with the upcoming US Election.
That means taking steps like having meeting-free days on Nov. 3rd & 4th; no deadlines, launches, or promotions for election week; using mental health resources; and encouraging our team take time off as needed.
wildbit.com/blog/2020/10/14/…
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We’re thrilled to announce that John Schoenstein has joined Customer.io as our new Chief Revenue Officer. 🎊 Get to know John and learn more about how he will play a pivotal role as we embark on our next phase of growth: cust.io/3WxQ0BV
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The Ultimate Guide to #Marketing Your #Startup Online Without a Big Budget, by @inboundrocket cust.io/1Nus20e
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You asked for it and here it is! Watch and learn how you can reach customers while they’re in your mobile or web app and create a frictionless customer experience via in-app messaging!
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