Official @Topstep Support. Account, platform, or billing questions? We're here to help: topstep.com/contact-support
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TOPSTEP RESOURCES
Whether you need help, coaching, or support from other traders, Topstep’s got your back!
𝗧𝗥𝗔𝗗𝗘𝗥 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗧𝗜𝗘𝗦
💬 𝗗𝗶𝘀𝗰𝗼𝗿𝗱 - Connect with our coaches and meet trading buddies: discord.gg/topstep
📺 𝗧𝗼𝗽𝘀𝘁𝗲𝗽𝗧𝗩 - Learn from experts and other traders like you: piped.video/@TopstepOfficial
📱 @𝗔𝘀𝗸𝗧𝗼𝗽𝘀𝘁𝗲𝗽 - Get questions answered and talk shop: nitter.app/AskTopstep
𝗧𝗥𝗔𝗗𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧
🤖 𝗪𝗶𝗻𝗱𝘆 - Chat w/our smart assistant 24/7: topstep.com/contact-support/
☎️ 𝗖𝗮𝗹𝗹 - Dial (888) 407-1611 to talk with a Support rep
📥 𝗘𝗺𝗮𝗶𝗹 - Contact us at help@topstep.com
📲 𝗧𝗲𝘅𝘁 - Hit us up at (866) 448-1642
🗣️ 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 - Talk with us at (773) 900-6673
𝗧𝗥𝗔𝗗𝗘𝗥 𝗥𝗘𝗦𝗢𝗨𝗥𝗖𝗘𝗦
🧑💻 𝗛𝗲𝗹𝗽 𝗖𝗲𝗻𝘁𝗲𝗿 - Gain knowledge and get info on demand: help.topstep.com/en/
🙋 𝗦𝘁𝗮𝘁𝘂𝘀 𝗣𝗮𝗴𝗲 - Get real-time updates on all Topstep systems and services: status.topstep.com/
Trade well! 💪
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We know how important fast, reliable support is to your trading experience. That’s why we’re making it easier than ever to find answers and get help when you need it, including two new ways to reach our Trader Support team.
Please note: If you already have an open ticket with our Support team, please continue the conversation there to help us assist you efficiently.
🆕 Topstep Status Page – Real-time platform updates
status.topstep.com/
🆕 @AskTopstep on X – Ask questions, get answers, stay informed
💬 Discord – Join the trader community
discord.com/invite/topstep
📣 In-platform banners – Instant product notifications
dashboard.topstep.com/
🤖 Windy, our AI Chat Bot – 24/7 smart assistant
topstep.com/contact-support/
📘 Help Center – Trader guides & FAQs
help.topstep.com/
✉️ Email our team help@topstep.com
📲 Text (866) 448-1642
📞 Call (888) 407-1611
💬 WhatsApp (773) 900-6673
🎥 TopstepTV – Live updates during shows
piped.video/c/TopstepOfficia…
We’ll also send important updates directly to your Topstep account email, so keep an eye on your inbox.
Thanks for being part of the Topstep community. We’re here whenever you need us.
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We’re here to help. 👋
What we handle: Account & billing questions, platform access/issues, program/rule clarifications, status updates.
What we don’t: Trade signals, individual trade reviews, personal financial advice.
Hours: Monday–Friday 8am–6pm CT
Need help now? DM us and include: Topstep username and/or email on file, brief summary, screenshots if possible.
Reminder: Never share personal info in public replies.
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We’re excited about the upcoming updates and know there’s a lot of curiosity around what’s coming next. The full details haven’t been officially released yet, and we want to make sure everyone receives accurate and complete information, so stay tuned for the official announcement—we’ll share everything as soon as it’s ready.
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We’re excited about the upcoming updates and know there’s a lot of curiosity around what’s coming next. The full details haven’t been officially released yet, and we want to make sure everyone receives accurate and complete information, so stay tuned for the official announcement—we’ll share everything as soon as it’s ready.
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Hi there! Our support team can assist you at @AskTopstep. Please send us a DM with your Topstep username and a quick summary of your question so we can help you faster.
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We’re excited about the upcoming updates and understand there’s a lot of curiosity. Full details haven’t been officially released yet, but stay tuned for the official announcement—we’ll share everything as soon as it’s ready.
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Hey there! We’re always looking at ways to support more traders around the world. We’ll share any updates if that changes in the future.
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Details aren’t out yet, but stay tuned for the official announcement—we’ll share updates soon!
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Our support team can assist you at @AskTopstep. Please send us a DM with your Topstep username and a quick summary of your issue and we'll look into this.
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Thanks for the feedback. Please send us a DM with your Topstep username and a quick summary of the issue you’re experiencing, and we’ll have a Trader Support Specialist reach out to you.
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We’re excited about the upcoming updates and understand there’s a lot of curiosity! Full details haven’t been released yet, but stay tuned—we’ll share all the info as soon as it’s ready.
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Hey there, we’re sorry to hear about your experience. Please send us a DM with your Topstep username and we’ll have a Trader Support Specialist follow up with you.
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Hey, we appreciate you considering trading with Topstep. A Trader Support Specialist is happy to help with any questions you may have as you get started. Feel free to DM us and we’ll have someone reach out.
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We’re really sorry to hear about your experience. Please send us a DM including your Topstep username and a detailed summary of the issue you’re facing, and a member of our team will reach out to assist you as soon as possible.
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Hi there! Our support team can assist you at @AskTopstep. Please send us a DM with your Topstep username and a quick summary of your question so we can help you faster.
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This is great to hear! If you need any further assistance, please don’t hesitate to let us know.
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Hey there, we’re sorry to hear about your experience. Please send us a DM with your Topstep username and a summary of your issue.
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Hi there! Our support team can assist you at @AskTopstep. Please send us a DM with your Topstep username and a quick summary of your question so we can help you faster.
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We’re excited about the upcoming updates and know there’s a lot of curiosity around what’s coming next. The full details haven’t been officially released yet, and we want to make sure everyone receives accurate and complete information, so stay tuned for the official announcement—we’ll share everything as soon as it’s ready.
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We’re happy to help! Please send us a DM with your Topstep username, and a Trader Support Specialist will follow up with you soon.
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Thank you for your feedback! We’ll share this with our team. If you’d like to speak with a Trader Support Specialist, please DM us your Topstep username and we’ll have someone reach out to you.
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Hi there! Thanks for reaching out. Our support team can best assist you over at @AskTopstep. Please send them a DM with your Topstep username and a quick summary of your question so they can help you faster.
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Hey there, we’re sorry to hear about your experience. Please feel free to DM us at @AskTopstep so we can have a Trader Support Specialist reach out to you.
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@ppropfundsquad Thanks for reaching out. Sorry to hear you’ve had trouble! Please DM us at @AskTopstep and we’ll be happy to help.
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Thanks for flagging! We responded to your DM to give further clarity. To confirm, you can trade NQ and ES in opposite directions, as those are different products. Let us know if you have any other questions.
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If you’d like to speak with a Trader Support Specialist, please send us a DM with your Topstep username. We’re here and happy to help!
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Hey there, we’re sorry to hear about your experience. Please send us a DM with your Topstep username and we’ll have a Trader Support Specialist follow up with you.
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We're sorry to hear that. Please send us a DM with your Topstep username and we'll provide you with a status update.
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Thanks for reaching out! While we don't currently accept PayPal, we'll pass your feedback along to the team. If you have any other questions about payment options, feel free to let us know!
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Hey there, we’re sorry to hear about your experience. Please send us a DM with your Topstep username and we’ll have a Trader Support Specialist follow up with you.
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We’re excited about the upcoming updates and know there’s a lot of curiosity around what’s coming next. The full details haven’t been officially released yet, and we want to make sure everyone receives accurate and complete information, so stay tuned for the official announcement—we’ll share everything as soon as it’s ready.
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Hi Jou, send us a DM with your Topstep username and we’ll have a Trader Support Specialist reach out to you.
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Hi there! Thanks for reaching out. Our support team can best assist you over at @AskTopstep. Please send them a DM with your Topstep username and a quick summary of your question so they can help you faster.
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Happy birthday! We don’t have any codes to give out right now, but be sure to tune into TopstepTV for future promos.
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Hey there, we're sorry to hear that you've been experiencing issues. Please send us a DM with your Topstep username and a quick summary of your question so we can help you faster.
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We’re excited about the upcoming updates and know there’s a lot of curiosity around what’s coming next. The full details haven’t been officially released yet, and we want to make sure everyone receives accurate and complete information, so stay tuned for the official announcement—we’ll share everything as soon as it’s ready.
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We don't have specifics at the moment, but stay tuned! We'll share updates as soon as we have more information ready to go.
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Please send us a DM with your Topstep username and a quick summary of your issue and we'll have a Trader Support Specialist reach out to you.
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We’re sorry to hear about your experience. Please send us a DM with your Topstep username and a brief summary of your issue, and a Trader Support Specialist will reach out to you.
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We're sorry about the wait—that’s definitely frustrating. Please send us a DM with your Topstep username, and we’ll have someone reach out to you as soon as possible.
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Hey there, we’re sorry to hear about your experience. Please send us a DM with your Topstep username and we’ll have a Trader Support Specialist follow up with you.
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Sorry to hear about your experience. Please send us a DM with your Topstep username, and a Trader Support Specialist will follow up with you.
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Hi! Our support team at @AskTopstep can help you out. Please send us a DM with your Topstep username along with your questions and we'll have someone reach out to you.
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We’re excited about the upcoming updates and know there’s a lot of curiosity around what’s coming next. The full details haven’t been officially released yet, and we want to make sure everyone receives accurate and complete information, so stay tuned for the official announcement—we’ll share everything as soon as it’s ready.
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Hi! Congratulations on the payout request! Feel free to shoot us a DM with your Topstep username and we can take a look at this for you.
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At the moment we don’t have any active promos to share, but be sure to follow our socials and tune into TopstepTV. That’s where you’ll see any new promos as soon as they drop.
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We're sorry to hear that. Our support team can assist you at @AskTopstep. Please send us a DM with your Topstep username and a quick summary of your issue.
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We’re sorry to hear about your experience. Please send us a DM with your Topstep username and a brief summary of the issue so we can assist you further.
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We’re sorry to hear about your experience. Please send us a DM with your Topstep username and a brief summary of your issue, and we’ll have someone reach out to assist you.
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Hi Brendan! Our support team can best assist you over at @AskTopstep. Please send them a DM with your Topstep username and a quick summary of your question so they can help you faster.
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Hey there! We’d be glad to look into this for you. Just send us a DM with your Topstep username and a quick overview of what’s going on, and a Trader Support Specialist will follow up.
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If you’d like a Trader Support Specialist to help you, please send us a DM. If you already trade with Topstep, including your username will help us assist you faster!
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Hi! Thank you for the feedback. We will pass this along to our team. If you'd like to speak to a Trader Support Specialist, please send us a DM and include your Topstep username.
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We're pulling for you!
We’re excited about the upcoming updates and know there’s a lot of curiosity around what’s coming next. The full details haven’t been officially released yet, and we want to make sure everyone receives accurate and complete information, so stay tuned for the official announcement—we’ll share everything as soon as it’s ready.
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Hi! Our support team can assist you at @AskTopstep. Please send us a DM with your Topstep username and a quick summary of your question and we'll look into this for you.
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Hi there! Our support team can assist you at @AskTopstep. Please send us a DM with your Topstep username and a quick summary of your question so we can help you faster.
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Hey! Send us a DM at @AskTopstep with your Topstep username and your question. We’ll look into it for you.
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We’re excited about the upcoming updates and know there’s a lot of curiosity around what’s coming next. The full details haven’t been officially released yet, and we want to make sure everyone receives accurate and complete information, so stay tuned for the official announcement—we’ll share everything as soon as it’s ready.
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If you need Support, send us a DM at @AskTopstep. That’s where we handle payouts, billing, and all account questions. We’ll take care of you fast.
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Thanks for reaching out! If you need any help, please send us a DM with your Topstep username and we’ll have a Trader Support Specialist follow up with you.
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Hi! If you haven't already, please send us a DM with your Topstep username and a quick summary of your issue and we'll have a Trader Support Specialist reach out to you.
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We've got more detailed information about our payout policies and the different processes we use available in our Help Center! You can find the answers to those questions and more here: intercom.help/topstep-llc/en…
help.topstep.com/en/articles…
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Sorry to hear about your experience! Please send us a DM with your Topstep username and a brief summary of the issue so we can help.
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Hi there! Please send us a DM with your Topstep username and a summary of your issue and we'll look into this for you.
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Hey there! This article should be able to help you out: help.topstep.com/en/articles…
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Hey there! Our support team can assist you at @AskTopstep. Please send us a DM with your Topstep username and a quick summary of your question so we can help you faster.
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Thank you for your feedback! We’ll share this with our team. If you’d like to speak with a Trader Support Specialist, please send us a DM and we’ll have someone reach out to you.
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Please stay tuned for the official announcement. We’ll provide full details as soon as they’re ready.
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Hi there! Our support team can assist you at @AskTopstep. Please send us a DM with your Topstep username and a quick summary of your question so we can help you faster.
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Hey there, we’re sorry to hear about your experience. Please feel free to DM us at @AskTopstep so we can take a closer look and help address any concerns directly.
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