ALT “…Testing a prototype can help you refine an idea that is already good, not tell you whether you’re solving the right problem.…” from “The 9 Rules of Design Research” by Erika Hall.

ALT “People who believe in NPS believe in something that doesn’t actually do what they want. NPS scores are the equivalent of a daily horoscope. There’s no science here, just faith.” from “Net Promoter Score Considered Harmful (and What UX Professionals Can Do About It)” by Jared M. Spool.

ALT “We believe there’s a great six week version of nearly everything. Occasionally some things fall outside of this limit — deep R&D projects, brand new tech we’ve never used before, etc. But we’ve come to discover that nearly everything important can be done in six weeks or less. And done well.” from “How we structure our work and teams at Basecamp” by Jason Fried.

ALT “Our conclusion is that Design Sprints can successfully be executed in large-scale environments, such as university courses of a few-hundred students” from “Reykjavik University: Design Sprints with over 460 students in 92 teams” by Vignir Gudmunds.

ALT “The point of going through a five day sprint is to learn and gather insights, so the pressure wasn’t on whether or not the prototype performed well (although it was a nice bonus). In addition to seeing what worked well in the prototype, we learned what things people craved and how we could provide our users with an even…” from “All In a Week’s Work — How We Tackled the Five Day Sprint Process” by Kelci Shipley.

ALT “…The facilitator is there to make sure the sprint happens, and to provide the framework so everyone else can succeed. You don’t have to solve the problem or have a brilliant insight. You’re not the actor or even the director, you’re more like the producer. You’re not the omelette, you’re the frying pan. It’s a damn important job, but don’t stress about…” from “23 Facilitation Tips for Design Sprints” by Jake Knapp.

ALT “The most valuable product of the design sprint is not the ideas your team came up with or the beautiful (or not so beautiful) prototypes you made. It’s what you learned from customers about your ideas.” from “How to use design sprints to push your company roadmap” by Will Tsui.

ALT “…labeling people as users strips them of complexity. It reduces humans to a single behavior, effectively supporting a view of people as more like robots whose sole function is to use a product or feature.…” from “As a Designer, I Refuse to Call People ‘Users’” by Adam Lefton.

ALT “These slides closely follow the basic approach described in the Sprint book, but could be easily modified to suit your specific needs. They also include some presenter notes to help you describe each activity.…” from “Free Templates to Keep Your Design Sprint on Track” by Gemma Petrie.

ALT “Research without collaboration means that one group of people is learning and creating reports for another group to acknowledge and ignore.…” from “The 9 Rules of Design Research” by Erika Hall.

ALT “In the interest of preserving these blocks of uninterrupted time, the product engineering organization at Pinterest experimented with putting 9AM-5PM no meeting blocks on engineers’ calendars from Tuesday–Thursday…” from “Three-day no-meeting schedule for engineers” by Pinterest Engineering.

ALT “Fake design let me learn the intricacies of product design.…” from “Fake designs yield real results” by Daniel Burka.

ALT “Then one year I read The Happiness Project by Gretchen Rubin, and was quite taken by this line: ‘What you do every day matters more than what you do once in a while.’” from “The Slacker’s Guide to New Year’s Resolutions That Stick” by Jake Knapp.

ALT “…if you find yourself feeling adrift after reaching your goals, take a break before setting any new ones. Let yourself sit in this new goal-less state, without anything pushing you forward, and try a new motivation for doing things: because they’re fun, because they feel good.” from “When Success Brings You Loneliness” by Chaunie Brusie.

ALT “Please, please please try running a design sprint with your children. Run them with your young nephews and nieces, with the classes you teach, in the after school clubs you support. Try using design sprints for homework, school competitions and more.” from “Design Sprints for Kids: Unlocking the next generation’s creativity” by Chris Callaghan.