Take the straight path to CX insights. GetFeedback puts the customer feedback you need directly into your CRM and the systems your team uses every day.
Global 🌎
- Tweets 4,150
- Following 828
- Followers 1,744
- Likes 1,353
We are excited to welcome @MulberryEngland to our CX platform! 🥳
Our agile, multi-channel solution will transform feedback into action to fuel Mulberry's e-commerce experience while connecting feedback and @Salesforce data. Learn more!
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Women of GetFeedback: The spotlight is on @SaaSy_Sistah, our Product Evangelist. Always traveling to events to represent @getfeedback, Shonnah is a Salesforce MVP who brings so much positive energy into a room. Rock on Shonnah! #WomenInSTEM #womenintech
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Two exciting announcements for @salesforce customers!
1️⃣ Seamlessly connect your customers' web and mobile feedback with our new integration.
2️⃣ Drive cross-team awareness of key CX metrics with our new GetFeedback app for Salesforce.
Learn more! bit.ly/2Q0optu
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Everything you need to know about the Net Promoter Score (NPS) question, its history, and how to use it. bit.ly/3sQbKXw
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Best practices, pitfalls, and next steps for leveraging a CX maturity model at your organization. Find out more! bit.ly/30D6laj
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Announcing GetFeedback’s integration with Salesforce @CommerceCloud! 🎉 Seamlessly connect feedback data with Salesforce data to gather and act on insights that improve online customer experiences and drive business results. Get started! bit.ly/37534V2
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Do you want to deliver a stellar customer experience on your own timeline? GetFeedback’s easy-to-use platform provides valuable customer insights while your competitors wait on expensive tools. Check out what all we can do for you, starting right now. bit.ly/3rPr5a8
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Global brands that are revolutionizing customer experience have GetFeedback as their secret weapon. Discover how fast you can get to CX insights and results with GetFeedback.
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From customer service to customer satisfaction and loyalty, here are 14 quotes to motivate you to deliver a great experience! ⭐ bit.ly/3uQXMGJ
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At GetFeedback, helping you accelerate your CX program through agile solutions remains our top priority. That’s why we’re excited to share our multiple new capabilities for you to get started with today. Check it out here! bit.ly/3eG1gF3
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Our #SalesforceTour schedule has got us constantly on the move. After Toronto, we're heading to #London. #Trailblazers from across the pond, are you ready? #Trailhead #Salesforce sforce.co/2HLzVQ6
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Congrats Shonnah @SaaSy_Sistah on your distinct honor of being re-awarded the @salesforce MVP title for your outstanding work in the community!
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This just in: GetFeedback just got better! With new Listening, Analysis, and Automation features, we will simplify and accelerate your CX program. Find out more about all our new innovations here!
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As we celebrate the launch of some exciting new CX functionalities, dial in with us @getfeedback every day through next week starting tomorrow 9 a.m. PT | 5 p.m. CET to brush up on your CX knowledge!
@Salesforce customers will especially want in on this.
getfeedback.com/salesforce/
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GetFeedback is heading to Austin, TX next week for @Texas_Dreamin and we're looking forward to meeting YOU! bit.ly/2Jna71z #Trailblazers #Salesforce
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Our swag box never arrived to @NEDreamin so we improvised. @SaaSy_Sistah #freehugs #NED18 #NEDreamin
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On our next #SalesforceTour stop, we're heading to see our Canadian cousins! Excited to meet new #trailblazers in the community. Make sure you swing by our booth and session for some cool swag and get a product demo. #SalesforceOhana sforce.co/2JxIIWg
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We are thrilled about our second annual CX Impact Summit this November! Our CEO, @Zlurie, will be kicking off the event with an exclusive, live-only keynote conversation with @Trevornoah! Sign-up to save your spot: bit.ly/3tKHajV
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Create engaging surveys & map the survey responses directly into #Salesforce. See us at #DF15 getfeedback.com/salesforce?u…
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At GetFeedback, our focus is to simplify and accelerate your CX journey. Announcing new capabilities to enable you with AI-powered multichannel insights, guided NPS programs, automations, and much more. Learn more here! bit.ly/3eG1gF3
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User Support Operations Manager at Pandora, Mike Cancel, talks about his career in the customer experience space.💡 bit.ly/2ORYMtC
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Enhance your digital checkout funnel and increase conversion rates with these 7 tips. Learn more! bit.ly/30AycIm
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Are you ready for a new CX perspective? We're gathering best practices, expert insights, and tangible takeaways at our 2nd Annual Customer Experience Summit. Join other CX professionals and us on November 4 for a day of optimism and learning. bit.ly/3tKHajV
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The GetFeedback team is heading to Chicago for @MidWest_Dreamin on July 11-13. We hope to see you there, Trailblazer! bit.ly/2ME3vsL #MWD18
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Check out these super stars at #FLD18. @shanejayhayes @SaaSy_Sistah, @SelinaSFDC, @lizzhellinga #trailblazercommunity
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Huge congrats to our very own @SaaSy_Sistah for another year as a @salesforce MVP!!!
Shonnah - You're amazing!
#GetFeedback #Salesforce #SalesforceMVP
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Calling all #Trailblazers that will be in #London for the #SalesforceTour! Make sure to swing by the GetFeedback booth and see why we're the #1 survey tool on the #Salesforce AppExchange. We want to get to know you! #SFDC sforce.co/2HLzVQ6
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What are the crucial elements of an effective CX measurement program? Join our webinar featuring @Forrester on March 18th to discover the metrics you need for CX success to drive real business results. bit.ly/2ZNJuZt
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We're looking forward to becoming part of the @SurveyMonkey family and help bring world-class CX innovation to the market!
surveymonkey.com/mp/surveymo…
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Hey Trailblazers, we’re excited to announce we’re proud sponsors of Snowforce 2018 in Utah. Can’t wait to see you there! Exciting news and contests coming. Follow and RT us! @SnowforceUT @salesforceadmns @EvanSFDC #Snowforce18 #SalesforceOhana #TrailblazerCommunity #Snowforce
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These incredible women are fired up for @sfindiadreamin! @SaaSy_Sistah @Rebecca_Lammers, @ToyaGatewood, and @lstreeter for a panel on WomenInTech Talk Intersectionality - 5:15p Day 1, Ganga Hall #TrailblazerCommunity #womenintech
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Your customers have feedback. Are you listening? Take the fast path to insights and launch your CX program in days, not months. Get started today! bit.ly/3sTHQCs
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Our girl @SaaSy_Sistah is slaying it the @ServiceCloud #Goldrush event. Also, can we take a moment to appreciate how stunning her hair is?
Having a blast and learning a ton at the @ServiceCloud #GoldRush event. @getfeedback loves partnering with Service SE’s, AE’s and CSM’s to make @salesforce stickier!! 👩🏾💻🥰
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Don't forget to fill out your session surveys (powered by GetFeedback) to win one of 50 GoPro cameras! #DF15
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Why leave your home when CX inspiration can come to you. This November, join CX experts and innovators for our second annual Customer Experience Summit as they share knowledge and insights to help you tackle what's next. Sign-up today! bit.ly/3tKHajV
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Behold, the Golden Chicken!! Honored to take home the feathery 1st place trophy from today's @appexchange #DemoJam at #ForceAcademyLA
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Real-time dashboards, big-time insights. Introducing GetFeedback Analytics: a new way to understand your customers.
bit.ly/2dlQ44P
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Brief investigation has revealed that this is actually a GetFeedback employee. She's asking for audience feedback.
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#TDX18 has been an amazing ride. Thank you for reaching out to us.@NotIsBlank @TheRachelWatson @seriouslykyla @jeanvelonis @jessicarmurphy! You are what makes the #trailblazer community so amazing. We look forward to the next event! Please don’t hesitate to reach out to us again.
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@dreamin_florida is getting WILD! #FLD18
Have you met our awesome ladies yet? Swing by the GetFeedback booth and meet Lindsey and @SaaSy_Sistah Shonnah! #Trailblazer #TrailblazerCommunity
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*Join us!*
@salesforce 3rd Edition State of Service Webinar — Latest Trends Impacting Your Business featuring our own @SaaSy_Sistah
sforce.co/2XAR5qV
#CX #CustomerService #salesforce #CustomerExperience
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Drive your progress, guide your priorities, and learn how to level up your CX program in just minutes. Check out GetFeedback's new Maturity Model Assessment, today, to get started.
bit.ly/3vPLn58
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As our product evolves, so should our brand. We developed a new brand, logo, and website to best empower our customers with a CX solution that understands their needs. Learn how we did it here. bit.ly/39N2z3c
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Thrilled to see @GetFeedback featured in the Low Code #TDX19 Keynote!! @salesforceappexchange @salesforce
@SaaSy_Sistah
appexchange.salesforce.com/a…
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Watch 'Simplifying CX' to learn everything you need to know about the NPS® metric. bit.ly/3qLYFgC
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Sonos One Player Winner - Stuart Edeal, @salesforcestu
Thank you for participating. Enjoy your new Sonos One Player! #TD18 #Tahoedreamin18
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Check out this awesome duo at @dreamin_florida!
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Congratulations to #TrailBlazer @stvharris33 for winning our Amazon Echo contest at @SEDreamin! Thank you everyone who participated in our contest and it has been our pleasure to meet all of you. Enjoy your new personal assistant, Steve! #SED18 #SalesforceOhana #Salesforce
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The career panel at #FLD18 with @lizzhellinga, @SelinaSFDC, @kevinz and our very own @SaaSy_Sistah. We're so proud to have Shonnah talk about culture add as a part of our company values. We hope attendees of @dreamin_florida are having a blast! #TrailblazerCommunity
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Our GetFeedback super star @SaaSy_Sistah is on the lineup for @ChicagoSFDCUG this Thursday 3/7! Make sure to check it out and if you're there, snap a picture with our girl Shonnah and tag us! We'll RT ❤️
Check out this lineup! @ChicagoSFDCUG meeting, 3/7: @SaaSy_Sistah from @getfeedback (our sponsor), @HeadInTheClowdz presenting on #Lightning tips and what's new, and Emily Belke from @RelationEdge demystifying #MarketingCloud trailblazercommunitygroups.c… cc: @Joy_SH @gskocilich
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This is getting us really excited for @WITnessSuccess later this week AND for Dreamforce 2018! #WITConf18 #DF18
Keeping the momentum going from our Trailblazing Women's series, @SalesCloud will be hosting panels and sessions around the topic of equality featuring sales and marketing leaders and many of our very own Trailblazers at #DF18. Learn more!
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We are excited to announce that we have been recognized as a leader in experience management in @G2dotcom's summer 2021 Grid Reports and were awarded Easiest Setup, Easiest to Use, and Best Estimated ROI badges. Learn more about these awards here! bit.ly/3kbQlHA
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We’re heading to @Dreamforce! Stop by our @MomentiveAI booth to shoot some hoops and learn how your business can integrate feedback into @Salesforce to create winning experiences for your customers. #DF22
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In the age of endless options, one thing sets companies apart: a great customer experience. WATCH THE FULL VIDEO bit.ly/2hC3nQc #CX
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Hey Trailblazers, we’re giving away 5 free tickets to #Snowforce this year! For a chance to win, click on the link: bit.ly/2HzZ2FT Tag your friends and Retweet! We want to see you there. @SnowforceUT @salesforceadmns #Snowforce18 #SalesforceOhana #TrailblazerCommunity
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Discover how @BRPSeaDoo revolutionized their #CX program with GetFeedback for #Salesforce getfeedback.com/customers/br…
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We teamed up with @Pardot to help marketers build smarter paths to purchase. Learn all about our new integration. bit.ly/2Kp87Wd
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Last week's #WITconf18 was pretty incredible. The Allies dinner was packed! Thank you @WITnessSuccess for having us and to all the awesome ladies who made this happen. Cheers!
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I just registered for @dreamforce the world's largest vendor-led tech conference! Are you ready? Tell Us: getfeedback.com/r/RS2qxIKe?x…
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Huge thanks to Addy Clark from @FinancialForce and Macy Howarth from @athenahealth for taking the stage with us yesterday!
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We're hosting this year's CX Impact Summit with our colleagues at @SurveyMonkey and @Usabilla!
Professionals in Marketing, Customer Support & Success, and Product & UX, you'll want to save your spot. 👉
getfeedback.com/cx-impact-su… #CXImpactSummit
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The Top 10 #CustomerExperience Articles of 2016 bit.ly/2hSd9ce feat. @salesforce @customerthink @CXJourney @Hyken #CX #CustExp
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Join our very own @SaaSy_Sistah at the next Dallas Nonprofit Trailblazer Meeting on June 11th!
Register here: trailblazercommunitygroups.c…
#salesforce
#CX
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Our CX Impact Summit is right around the corner! We'll be bringing together CX leaders such as @jeanniecw, @SaaSy_Sistah, and @dgingiss to discuss industry tips and tricks to help you better prepare for your CX future. Join us for this inspiring event! bit.ly/3tKHajV
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Join @Pardot at #CNX19 to learn how Samantha Lebbos, Digital Marketing Specialist at @Grainger, delivers exceptional customer experiences across marketing and sales. sfdc.co/xewdE
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Building meaningful connections with your customers transforms the way you do business.
Tomorrow, join @GetFeedback's @SaaSy_Sistah as she discusses with @ericakuhl, former VP of Community at Salesforce, how she built a thriving community of customers. linkedin.com/in/saasysistah/
ALT Salesforce Trailblazer #CX
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Shout-out to @sum2b @GuillermoPedron and all the other volunteers who made #ForceAcademyLA such a success. You're #Salesforce superstars!
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How to build an automated prospect satisfaction #survey with #Salesforce bit.ly/2jBD1di via @CampaignMonitor #CSAT #sales
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Businesses everywhere are developing unique customer experiences to set their brand apart. @SaaSy_Sistah will be joining our CX Impact Summit to share insights on how to scale personalized customer experiences. Learn more about this informative session. bit.ly/3tKHajV
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🏆It's game time!🏆 @jeanniecw and @MyraGolden are playing the "CX Maturity Game" at our CX Impact Summit Thursday, November 4. Join us to explore different CX scenarios and learn how to turn any customer complaint into a compliment. bit.ly/3tKHajV
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It's heatin' up 🔥 We released a whole bunch of features & upgrades to help you fire up your #feedback program bit.ly/2sNWNJu #CX
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We have a new look and feel on our website!
Join us over on getfeedback.com and let us know what you think:
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Every product strategy needs to have their customers in mind. Here are a few simple tips. #CX #customerexperience bit.ly/2tUWtZN
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We’re excited to join the @SurveyMonkey family!
getfeedback.com/blog/were-ex…
#CX #CustomerExperience
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We’re excited to announce that supermarket giant @CarrefourGroup has chosen GetFeedback's CX solutions to strengthen its customer experience program for hundreds of millions of customers around the world! 🌍
Learn more here: bit.ly/36gOk55
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CEO of @MomentiveAI, @zlurie is kicking off our CX Impact Summit with @Trevornoah as our keynote speaker. Their candid conversation is sure to be filled with interesting insights and inspiration. Register soon to save your spot. bit.ly/3tKHajV
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80% of companies think they deliver a great customer experience. In reality, only 8% do. bit.ly/2x0f19x #CX #CustExp
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See why we're talking about #CES and what the rage is all about. Our very own Kimberly Powell explains why measuring CES can lead support teams to success. @Mindtouch #CustomerEffortScore #customersuccess #cx #cs
Behind the scenes with @Roebot @GetFeedback talking about why #CES (Customer Effort Score) is the #1 metric for modern support teams. Watch live here: mndt.ch/2npS79C #CustomerService
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Why drive product design with customer feedback?
Join @lindaequarles of @frogdesign, @AdamFryPierce of @InvisionApp & @andelamonica of @NM_News at #CXImpactSummit to learn more.
👉🏽 bit.ly/2QtyT0N
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We're thrilled to join forces with @SurveyMonkey to help bring CX for @Salesforce to the broader market!
Read on here: surveymonkey.com/mp/surveymo…
#CX #CustomerExperience
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How can we navigate CX in the new normal and make a big impact?
Join @GetFeedback, @SurveyMonkey, and @Usabilla this October to find out.
getfeedback.com/cx-impact-su… #CXImpactSummit
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This November, the virtual doors open for the second CX Impact Summit by @MomentiveAI. Join thousands of CX professionals for a day of knowledge shared by the industry's top leaders and maybe even a few surprise guests! Click here to sign up. bit.ly/3rR47AQ
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The @GetFeedback Team @SaaSy_Sistah and Lindsay are crushing it at @SEDreamin! Today is day 2 of the event. If you haven't done so yet, be sure to swing by our booth and say hi. We'd love to meet you. #SED19 #SalesforceOhana
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Hey! We'll be at #DF15. We've got cool gear, promotions, and hot new software to show you. getfeedback.com/dreamforce
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Thank you everyone who met us at @MidWest_Dreamin and came to our demo jam. It was packed! Moreover, we hope everyone got to leave #MWD18 as decked out as Codey. #goals - As always, if you missed us or want to continue our conversation, please don't hesitate to drop us a DM!
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Huge thanks to our amazing customers @dandarcy from @salesforce and Macy Howarth from @athenahealth who joined @craigshull on stage at #SalesforceTour Boston! Learn more about what these brands are doing with transactional customer feedback, in the link: bit.ly/2JrChVd
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Great to see @getfeedback by @SurveyMonkey alongside our peers at @Dropbox, @Atlassian, @HubSpot, and @Microsoft in the top 5 of @G2dotcom's best software for 2020.
Thank you for sharing your feedback! g2.com/best-software-compani…
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Our newest customer @GoldenGoodsUSA makes promo gear for your company / org that people actually want to wear
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Women of GetFeedback: The spotlight is on Lindsay, our Sales Development Team Leader. On top of managing her team and ensuring swift customer callbacks, she often travels to our Eastern States events, representing @getfeedback with her southern charm. #womenintech #womeninstem
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How can you take care of your employees, customers, business and community during this time? @SalesforceVC looked into how CEOs are leading their teams.
medium.com/salesforce-ventur…
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How are B2B, B2C businesses recovering in the pandemic?
Get strategies from CMOs @chandarp of @Coupa, @kmitch of @Snapchat, @meisenberg of @TripActions at #CXImpactSummit on Oct 13 &15. Join us: bit.ly/2QtyT0N
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How do you instill empathy in interactions with customers? We asked Brett Frazer, VP of Customer Service at @SunBasketMeals & GetFeedback CX Ambassador, for words of wisdom.
For more tips on providing empathy to employees & customers during a crisis👇🏼 getfeedback.com/resources/cx…
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