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Hatfield, UK
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It’s another very busy day here but we just want to say thank you to our amazing drivers and staff. They’re picking, packing and delivering 1,000s of groceries every hour to help feed the nation. Thank you, guys - you’re making us proud.
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WIN £5,000 to spend at Ocado and a signed copy of @Nigella_Lawson’s latest book, Cook, Eat, Repeat.
Simply tweet #Win in reply, mention a friend, and make sure you follow Ocado and Nigella for a chance to win.
Full T&Cs available here: ocado.com/nigellaprizedraw #NigellaxOcado
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Meet Iaonnis. Here he is on one of his routes this week, where he drove over 80 miles, delivered to 24 homes and carried groceries weighing a total of 1,669 kg - that’s over 262 stone.
Please know, when we say we’re doing everything we can, we mean it. Thanks for your support.
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Our manager is a Newcastle fan and actually messaged us on his holiday to tweet this with zero context. Some just never clock out 💪 - Tony
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These comments are not representative of us as a company, and we believe they were made by a temporary contractor who is no longer with the business. We apologise unreservedly to Mumsnet.
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Do three things for the chance to WIN three things.
WIN: £5k to spend at Ocado, a signed Nigella book and a Nigella Loves hamper.
DO: follow us and @nigella_lawson, use #WIN and tag a friend.
Visit the Nigella Loves aisle: ocado.com/nigellaloves
T&Cs: ocado.com/nigellafebprizedra…
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#12DaysofChristmas We’re giving two winners £200 to spend on dinnerware on Ocado.com. To #win, like this tweet, tag a friend and follow @Ocado. Good luck! Full T&Cs: ocado.com/12daysofchristmas
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#12DaysofChristmas We’re giving 3 lucky winners £50 to spend on family games, puzzles and entertainment on Ocado.com. To #win, like this tweet & reply with your favourite game 🎲Good luck! Full T&Cs: ocado.com/12daysofchristmas
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#12DaysofChristmas We’re giving 5 cheese lovers £100 to spend on cheesy delights on Ocado.com. To #win, like and reply with your favourite cheese 🧀 Good luck! Full T&Cs: ocado.com/12daysofchristmas
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Hi there. At Ocado, we run a scheme called 'You Give, We Give'. Customers can purchase a donation voucher. You can add your donation to your trolley, do your weekly shop and check out as usual. We'll match the value of all donations received up to £25,000 per week. - Alice
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#12DaysofChristmas We’re giving three beauty fanatics a £200 voucher to spend on skincare on Ocado.com. To #win, like and retweet this tweet. Good luck! Full T&Cs: ocado.com/12daysofchristmas
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#12DaysofChristmas We’re giving two lucky winners a £150 voucher to spend on baking supplies on Ocado.com. To #win, like this tweet and reply with your favourite thing to bake 🍰Full T&Cs: ocado.com/12daysofchristmas
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Hi Franco, you can donate to food banks when you order with Ocado but you can't select which items are donated, as the food banks we donate to advise us what they need and we provide it. -Taylor
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These comments are not representative of us as a company, and we believe they were made by a temporary contractor who is no longer with the business. We apologise unreservedly to Mumsnet.
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(1/2): Want to win £100 in Ocado vouchers, a signed copy of @Nigella_Lawson's best-selling book Cook, Eat, Repeat and two tickets for her event at the Barbican Centre?
Follow @ocado and @Nigella_Lawson, comment #WIN and tag a friend.
4 runners up will also win £100 in Ocado vouchers each.
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📢Bonus entry alert 📢
@mobkitchen are giving away £10,000 Ocado voucher, and we're giving you an extra chance to win. All you have to do is:
Follow @ocado
Follow @mobkitchen
Retweet this post
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Don’t miss your chance to win £5,000 to spend at Ocado, a signed copy of @Nigella_Lawson’s book, ‘Cook, Eat, Repeat' and a hamper full of her favourite products.
Comment #WIN and tag a friend to enter.
T&Cs: ocado.com/nigellafebprizedra…
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Following the campaign by the London Fire Brigade, we’ve stopped selling disposable BBQs on Ocado with immediate effect. This is the right thing to do and we hope the remaining retailers will follow suit.
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During the Coronavirus pandemic, we’ve stopped selling bulky, heavy bottled water. This small step frees up extra space in our vans, and allows us to deliver to 6,000 extra homes a week.
Read our Coronavirus FAQs here: ocado.com/coronavirus
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#12DaysofChristmas Doing Dry January? We’re giving 3 lucky winners £100 to spend on low and no alcohol drinks and glassware on Ocado.com. To #win, RT and follow @Ocado 🍸 Good luck! Full T&Cs: ocado.com/12daysofchristmas
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It may not feel like it but it’s Friday tomorrow and we’re still delivering. We haven’t stopped and never will. While we’re upgrading ocado.com to cope with demand, we’re working non-stop to make sure 130,000 homes get what they need.
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We're proud to stand united with @MarcusRashford 's initiative and help change child food insecurity in the UK. Let's #ENDCHILDFOODPOVERTY
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We know our service has never been as important to the daily life of the country, and we want to keep you informed.
This simple infographic explains why and how stock-piling food has affected our service and why putting limits on certain products is fair for everyone.
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#12DaysofChristmas We’re giving two lucky winners a year’s supply of @Volcano_Coffee worth over £300. To #win, RT and tweet using the hashtag #YearsSupplyOfCoffee. Good luck! Full T&Cs: ocado.com/12daysofchristmas
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We would like to thank the Hampshire Fire Service, the Hampshire Police and all the other emergency services for their hard work and professionalism over the last couple of days #ocado #OcadoAndoverFire
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#12DaysofChristmas We’re giving two lucky winners a £200 voucher to spend on @cowshedonline on ocado.com. To #win, reply with your favourite Cowshed product & make sure you’re following @Ocado. Full T&Cs ocado.com/12daysofchristmas
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It’s getting closer and closer to the big day. On 1st September we’re introducing 1,000s of Marks & Spencer products to our range of own-label and big brand products.
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When it comes to our warehouses, everyone talks about our tech and robots but the real heroes are the men and women who pick 1,000s of products every hour.
They’ve never been more important and we want to say a huge thank you.
Coronavirus FAQs: ocado.com/coronavirus
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Over the last two weeks, we’ve given loyal and long-standing customers (like Dominica pictured) 90% of our delivery capacity - that’s almost 10% more than this time last year.
Thanks for your support and patience.
Latest service updates here: ocado.com/coronavirus
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#12DaysofChristmas We’re giving 10 lucky winners a @londonessenceco cocktail set worth £25. To #win, retweet this tweet and make sure you’re following @Ocado. Full T&Cs:ocado.com/12daysofchristmas
#prizedraws #12DaysOfChristmas
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A big Ocado welcome to all our new colleagues. We hired almost 2,000 new drivers and warehouse operatives between 23rd March – 27th April.
Thanks for joining us to help feed the nation.
#foodheroes
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#WinWithOcado We’re giving two lucky winners a £100 voucher to spend on @EmmaBridgewater on ocado.com. To #win, RT and make sure you’re following @Ocado. Visit the blog for full T&Cs visit ocado.com/12daysofchristmas
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Hi there, we certainly do! We deliver to parts of the North East including Durham, Newcastle and Sunderland. 😉
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It’s been a busy month at Ocado, to say the least. Since the 23rd March, we’ve delivered over 50 million items to households all over England and Wales.
#FeedingTheNation
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#12DaysofChristmas We’re giving three winners £40 to spend on children’s books. To #win, like this tweet, follow @Ocado and reply with your favourite book from ocado.com. Good luck! Full T&Cs: ocado.com/12daysofchristmas
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If you type in "Donate" in the Ocado search bar, it will come up with all the vouchers we do 😀 - Steph
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Hands up if you love 🥜+🧈+🍝
Excellent, then you will love @Nigella_Lawson’s peanut butter pasta recipe. Voluptuously creamy, £1.03 per portion, energy efficient and marvellously moreish.
Try Nigella’s recipe here 👉ocado.com/nigellapeanutbutte…
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Due to unusual demand, we are temporarily prioritising deliveries for our existing customers. We will not be processing new customer bookings for the time being.
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A Rose by any other name… would still be at her desk. Here’s a thread of appreciation for an Ocado legend.
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At this busy time, we couldn’t be prouder of our Contact Centre colleagues and the outstanding job they’re all doing.
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We at @Ocado stand united with our colleagues and friends against racism. #StandAgainstRacism.
Christmas is a time to come together. This year, we’re coming together with @AldiUK
@asda @coopuk @IcelandFoods @LidlGB @marksandspencer @sainsburys @Tesco &
@waitrose to stand against racism. If you’re not into that kind of thing, feel free to unfollow.
#StandAgainstRacism #Ad
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We’ve always been proud supporters of food charities, but they need our help more than ever now. That’s why Ocado and the Ocado Foundation have donated an extra £750,000 to food charities this week. This £750,000 has been donated in the following ways.
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Our drivers are amazing and we’re so proud of the job they’re doing. Meet Cheryl aka Super Cheryl.
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#WinWithOcado We’re giving three lucky winners a voucher worth £100 to spend on beauty products on ocado.com, from @GreenPeopleUK to @WeledaUK. To #win, RT and make sure you’re following @Ocado. Visit the blog for full T&Cs ocado.com/12daysofchristmas
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Since the beginning of March, Ocado customers donated over £1m to our You Give We Give scheme. We are simply bowled over by such a display of collective generosity, and are delighted to have matched it to turn it into £2m worth of food and cash donations.
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We'll feed this back and see what we can do about making this more available for our Customers. - Kelly
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We are very sorry for those who have had to move from their homes tonight. We are doing what we can to help and we are working closely with the emergency services #ocado #OcadoAndoverFire
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We know that many of you are not getting as much access to our deliveries as you would like. So we wanted to explain what has been happening and what we are doing.
Read about the changes, including how we’re allocating our delivery slots, here: blog.ocado.com
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A message to all of our customers and colleagues.
For more information or to make your own donation, visit: bit.ly/3pBvCyL 💜
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It’s not a normal Easter this year but we hope that you and your family can still share a nice meal, a treasure hunt in the garden or a video call with a glass of fizz.
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A huge thank you to our drivers, including Wayne pictured, and colleagues who volunteered to work and help to feed the nation over the long weekend.
Wishing you a happy and peaceful Easter.
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It goes without saying that we take our responsibility to serve our elderly and vulnerable customers very seriously. This month, we’ll make more than 150,000 deliveries to these customers’ homes - and as one of the country’s smallest grocers, that makes us pretty proud.
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Tomorrow is the big day. The day you get to order amazing M&S Food and have it delivered to your doorstep. It’s a whole new world of food. *Sings* A whole fantastic…
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From 22nd September, you can give one bagful of your carrier bags to our drivers to be recycled. We’ll even take ones that aren’t ours! Find out more here: ocado.com/bagcollection
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To help feed the nation, we’re doing everything we can to keep up with unprecedented demand.
To explain how Ocado is responding to the challenge, here's an update from our CEO, Melanie Smith: blog.ocado.com/2020/03/24/an…
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Good news! We’re collecting bags for recycling again. Just pack up your leftover bags into one single carrier bag, and your driver will take one bagful per delivery. We refund 5p a bag, and up to 99 bags per delivery. Find out more: ocado.com/bagupdate
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Last night we won Online Supermarket of the Year at The Grocer Gold awards. We’re so chuffed!
#grocergold #awards #winners #happydays #celebrate #thankyou
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Rest assured every supermarket and supplier is working around the clock to ensure you have food in the fridge and essentials in the cupboard.
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Good news! We’re collecting bags for recycling again. Just pack them into one single carrier bag, and your driver will take one bagful per delivery. Find out more : ocado.com/bagcollection
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It’s just 46 days until we roll out the red carpet and start delivering M&S Food favourites alongside all your big brand and Ocado own-label regulars. We can’t wait to share the full range with you, but to give you a sneak peek, here’s how our marmalade range is changing.
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It’s definitely not normal for us either, it’s the first Easter Sunday we’re delivering - this allows us to deliver to an extra 20,000 homes.
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Thank you for your continued support - we’re really grateful for your kind words.
Big shout out to @Ocado I have shopped with them for 18 years and today's order arrived on time and in full. We are in #SelfIsolation to protect a family member and services like this are a life saver. #Watford #COVID19 #ThankYou
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We loved your ad (family and gravy, what's not to love?) and we love your commitment to #StandAgainstRacism
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If you paid for Smart Pass in March and didn’t get a slot due to the unprecedented demand, we want to make it up to you by refunding last month’s Smart Pass fee.
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Percy Pig and his whole sweet crew at @marksandspencer are available to add to Ocado deliveries arriving on 1st September onwards. Tell us what you’re most excited to add to your trolley. Find out more here: ocado.com/questionsanswered
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Hi everyone. We want to keep you totally updated so our CEO, Melanie Smith has written an open letter to you.
You can read it on our blog:
blog.ocado.com/2020/03/17/an…
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If you’re able to share your delivery slot with others, please do. And if you’re already sharing – thank you! Your generosity is helping us deliver to even more homes.
#feedingthenation
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📢Bonus entry alert 📢
@ MOB Kitchen are giving away a year's worth of Ocado vouchers to three lucky people, and we're giving you an extra chance to win. All you have to do is:
Follow @ocadouk
Follow @mobkitchen
Retweet this post
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Donations will be converted into groceries, remain as a financial donation, or a combination of the two depending on a partners' need and what we have at the time of donation! - Alice
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Thanks for all the great feedback. We’re working around the clock and your nice comments really mean a lot to all the people who work at Ocado. Thank you and stay healthy!
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We blurted out quite a lot today didn’t we? It’s almost like we’ve been stuck inside for 6 weeks and haven’t spoken to anyone!
Sorry folks, issue fixed now.
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Oops sorry, that was meant for someone else 👀
Did you actually just send us a sausage pic
@Ocado 😂 #LoveNuggets
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Rose and her amazing team have worked 7 days a week, 18 hours a day for the past three weeks to help feed the nation.
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Recently, in one of the busiest weeks in grocery delivery history, Cheryl single-handedly delivered groceries weighing a total of 5297.76kg - that’s the weight of two and a half giraffes, if you’re wondering.
Thanks, Cheryl.
Coronavirus FAQs: ocado.com/coronavirus
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Junemas you say? Now there's an example of taking a much-loved idea and tweaking the name slightly...Whatever next, Aldi 😉
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From 1st September, Ocado will be the only way to get the full M&S Food range delivered to your door, you’ll also be able to add Marks & Spencer’s famous Home & Lifestyle range to your shopping.
Browse the range: ocado.com
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This little piccy went on Twitter.
Find a limited edition Ocado Percy Pig van, take a #PercyPic, share on social tagging @Ocado and you could WIN £200 to spend on groceries and a very special Percy Pig hamper.
Head over to our blog to find the T&C's: ocado.com/percypic
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Love this tweet @mserinkelly - we’re getting so many positive messages about the drivers here too. They’re doing us proud.
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Anyone who said patience was a virtue wasn’t waiting for a launch like this. Starting on the 1st September, Ocado will be your go-to way to get the full M&S Food range delivered directly to your door.
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So far this year, thanks to your amazing support, we’ve donated more than £6.5m to our food charity partners.
Ending food poverty has never been more important. Thank you for your continued, generous support. It means so much.
#EndChildFoodPoverty #YouGiveWeGive
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Get ready for a better range of butter, and everything else, too.
This September, we’re welcoming 1,000s of products from @marksandspencer - creating our best range ever. Take blocks of butter, all your favourite brands are staying and we’re adding some tasty additions, too.
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Britain’s food supply chain has never been more important and it’s people like Rose (every supermarket company has a Rose) we have to thank for that.
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Hi Jane, thank you for your suggestion, we think this is a lovely idea! We will certainly pass this suggestion on to the relevant team to consider as we believe more customers would also like to be able to do this! - Nadia
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RT to WIN a @JacobsCreek @Wimbledon limited edition hamper. T&Cs here: wp.me/p3ibjg-t3 Good luck! ow.ly/i/5ZXxh
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Under the sink, in the shed, bathroom cupboard? Wherever you’re keeping your carrier bag stash, this handy samosa bag guide should help you save space – it’s so simple even the kids can help. Show us yours using #OcadoSamosaBag
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Two weeks from now you may find yourself chuffed to bits; bits of cool crunchiness, freshly-made lunchiness and much more yumminess. The best of M&S will be ready and waiting for your deliveries from 1st September onwards.
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Don’t be bananas. Remember to follow social distancing guidelines. Thank you for being so respectful of our new shop drop policies. Your help makes it so much easier for our drivers.
Coronavirus FAQs: ocado.com/coronavirus
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