Connecting people to City of Los Angeles non-emergency services and information. Account is not monitored 24/7. 311 or 213-473-3231. Download myLA311 app.
Los Angeles, CA
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Don't forget that your pets also need lots of fresh water on hot days. Next few days will be VERY HOT! #LAHeat
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We're excited to announce #MyLA311 will be partnering with @LACityPets to assist @LACity residents with Animal Service questions and service request intake for stray or confined animals.
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Report confined animals that have been tethered or restrained for an extended period of time. Call, app or website bit.ly/MyLA311Online #MyLA311 #LaCityPets
ALT Report confined animals that have been tethered or restrained with MyLA311
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Electric scooters are illegal to operate on the sidewalks of Los Angeles and will be enforced by LAPD. Report sidewalk riding, improperly parked dockless vehicles, and other mobility concerns to MyLA311. Call, app or website. #MyLA311andDone #BeInTheKnow
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#ThingsThatShouldntExist: Illegal dumping.
Call 1-800-773-2489 to report it or use the @MyLA311 app.
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Did you know you can report storm-related issues via the MyLA311 Website and Mobile App? Fallen trees, mudslides, floods, potholes and more can be reported from your phone or computer. myla311.lacity.org
Or call 213-473-3231 (M-F 7am-7pm - Weekends 8am-5pm)
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The deadline for income tax filing has been extended until May 17th, 2021. Free Tax Prep LA is still available for those in need. For eligibility and to find a location near you please visit:
FreeTaxPrepLA.com
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Pet Food available to low income families and those facing financial hardship every Sunday at select LA Animal Shelters by appointment only. For more information visit:
laanimalservices.com/petfood…
or call 213-264-8985 to set up your appointment!
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Use this self-service link to report abandoned vehicles taking us space in your neighborhood: ow.ly/Tybz50CTJjw
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Thomas Bradley, the first African American Mayor of Los Angeles, had the longest run as Mayor in LA's history - 20 years! During his tenure, Bradley opened doors for minorities and women to serve on city commissions and brought the Olympics to Los Angeles. #BlackHistoryMonth
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Mayor Eric Garcetti said fighting this pandemic will be a marathon and not a sprint. Our @MyLA311 SUPERHEROES are ready to help in the fight. #MayorOfLA #Pandemic #311Day #COVID-19
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Using Twitter to submit @LACity service requests? Be sure to tweet us a photo and an address to speed up the process. #DMsWelcomed #TipoftheDay
ALT Using Twitter to submit a MyLA311 service request? Be sure to tweet us a photo and an address. DMs are welcomed.
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Potholes can be dangerous and can grow in size after heavy rain. #MyLA311 is ready to tackle @LACity streets. See a #pothole, Call, App or Website ASAP bit.ly/MyLA311Online
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Safer at Home orders will remain in effect. The City will continue to review and adjust orders to safely allow more businesses to operate and more people to get back to work. #allinforLA ow.ly/a8C950zHMgV
ALT Safer L.A. guidance about masks, social distancing and more
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The #MobilityOnDemand movement is growing in @LACity. Help us curb #scootershare litter by reporting improperly parked #dockless vehicles. Check out the FAQ bit.ly/2tRL506 #TipoftheDay
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All fireworks are illegal in the City of Los Angeles. The damage and injuries they cause can be prevented. Report illegal fireworks using this online complaint form or call LAPD's non-emergency number 1-877-275-5273 complaint.lacity.org/Complai…
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In February Angelenos broke the record for the most pothole-filling requests made using #MyLA311. We are always happy to help!
Records we broke in February 2019:
🌧️ Rainfall
❄️ Cold weather
👷♂️ Pothole repair requests submitted through @MyLA311
la.curbed.com/2019/3/19/1826… via @CurbedLA
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Thank You to the good people at the MyLA311 Call Center for the work they do to assist Angelenos get connected to City and government services. LA's Call Center is open 7-7 M-F and 8-4:45 S-S. Call 311 or use the MyLA311 mobile app or website myla311.lacity.org #311day
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Modified Street Sweeping started last week in the City of Los Angeles. Sweeping will now happen every other week, to find the schedule for your street visit StreetsLA.lacity.org/sweepin…
Watch this video for instructions and tips on using the interactive map.
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Hey LA - Did you know... Street lights on concrete or metal poles can be reported to MyLA311 and street lights on wooden power poles are reported to LADWP at 1-800-342-5397 💡 The lights at intersections - red, yellow, and green colored lights are called Traffic Signals🚦.
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Today is National 3-1-1 Day honoring the many caring 3-1-1 teams around the country that provide easy access to government or City non-emergency services. #311Day
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The #LARiver rec zones will open for the 2019 Kayaking & Fishing Season this #MemorialDay. Come out and enjoy the Elysian Valley and Sepulveda Basin 5/27 through 9/30. More info: bit.ly/LARiverRec
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311 Your Way! The Los Angeles MyLA311 Mobile app is available in English, Spanish, Chinese, Armenian and Korean. With the Mobile App, you have access to service requests and city information 24x7. Available in App Store and Google Play.
#LA311Week
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We have increased penalties for violations, installed surveillance cameras, and deployed undercover and uniformed officers.
You can help do even more. Call 1-800-773-2489 to report #illegaldumping or use the @MyLA311 app.
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You can help get Los Angeles graffiti cleaned up by reporting it on our @MyLA311 Mobile App. Website - myla311.lacity.org Or you can call 3-1-1
#Graffiti #MYLA311
ALT Picture shows someone spray painting graffiti on a wall. Words read request graffiti removal on MyLA311.
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Worry about one less thing this #holidayseason by using #MyLA311 for your bulk item collection requests. Create an account to take full advantage of self-service options with @LACitySAN - bit.ly/MyLA311Online
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Don't SPEED through this post! @LADOTofficial Residential Speed Hump Program will begin accepting new applications on Thursday, October 6, 2022 at 9:00AM. Applications can only be submitted online. For more information, please visit ow.ly/eeYa50KFYY7 #MovingLAForward
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You can now report "private property" violations for single family homes and commercial / industrial buildings using the MyLA311 Mobile App! Report issues like illegal construction or overgrown vegetation. Call 3-1-1 or (213)-473-3231 if you help. ow.ly/s6jk50Aj8LK
ALT Picture of MyLA311 Mobile App private property violation option. Select Create a service request, then private property violation.
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You can now schedule your City of Los Angeles pet adoption appointment online! Appointments are required in order to visit shelters on weekdays - Tuesday - Friday. Weekends from 11am-5pm, NO appointment is needed! Get a new friend today.
LAAnimalServices.com/Adopt
ALT Banner with photo of a dog and cat posing together beneath announcement about scheduling adoption appointments online.
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The MyLA311 mobile app is an easy way to report those public street trash receptacles that need some #LALove If the can is on our map it is maintained by the City.
ALT Shows picture of trash cans overflowing and some screen shots of My L.A. mobile application used to report service issues
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We would like to #spreadthelove this #ValentinesDay for ITA staff that help us maintain our various facilities: Valerieann, Katy, Maria, and Joan. We appreciate all you do! ❤️ #RainOrShine
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Brush Fire - SUNSET FIRE EVACUATION ORDER 01/08/2025 INC#2526 lafd.org/alert/brush-fire-su…
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This upcoming #ElectionDay you can ride for free on Metro! 🚌 All day November 3rd Metro is providing free rides so you can reach your local Vote Center. You can call 3-1-1 for assistance finding a nearby Vote Center or this website:
locator.lavote.net/locations…
#2020Election #Vote
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Free COVID-19 testing is available throughout LA City and County at walk-up test sites, various clinics and pharmacies. The County also offers "pick-up" tests to take home. To find a location near you, visit covid19.lacounty.gov/testing…
ALT Banner with website information about where to get a free covid19 test and a photo of a laboratory test.
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In Summer bees are busy pollinating and relocating their hives. If you find a swarm of bees on your property, they may just be passing through. If they stick around, call a local #beekeeper or the #LA County Honey Bee Hotline (800) 925-3800 for assistance
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We are ending #year2018 on a good note. With expanded 3-1-1 Call Center hours and new processes in place, we have cut your call-to-representative wait time in half. #Responsive #Responsible #ExcellentTechnology #LACity #MyLA311
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Did you know? @LADOTofficial has extended the "relaxed parking enforcement" relating to street sweeping until August 1, to allow more cars since we are staying at home more these days. #LALove ow.ly/3jga50At4R3
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Signage on @LACity freeways and ramps are maintained by our friends at @CalTransHQ. Missing, faded or defaced signs can be reported online at csr.dot.ca.gov/ #TOTD
ALT Signage on Los Angeles freeways and ramps are maintained by our friends at CalTransHQ. Report missing, faded or defaced signs here: https://csr.dot.ca.gov/
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3rd Graders at Los Feliz Charter School for the Arts learned about 3-1-1 and amazing city services available to Angelenos. Students created art to inspire others to call 311 or use the MyLA311 app to report dumping, request bulky item pick ups, and much more! #LALOVE
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Help us curb #scootershare litter by reporting improperly parked #dockless vehicles. Nice #ProTip @LADOTofficial!
Check out the new dockless parking zones in #DTLA! Pro tip: The QR code links to @MyLA311 in case you need to contact any dockless companies. 🛴🚲
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We're cracking down on illegal dumping. Call, app or website. #MyLA311andDone
Every Angeleno deserves streets that are clean and safe. We’re cracking down on illegal dumping and raising fines to send a strong message that this behavior is unacceptable in @LACity. We're increasing fines for first-time criminal violations by 300%.
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Today Los Angeles remembers and celebrates one of the great sports heroes of our time. Lakers #24 - Kobe Bryant. The City of LA declared 8-24 Kobe Bryant Day in 2017. His legacy is honored today in murals around the City. #mambamentality #girldad #LALove
ALT pictures of Kobe murals around LA and pictures of Kobe in action on the court - #24
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Today is Random Act of Kindness Day. Put your "Pay It Forward" mentality to use today to report graffiti on your neighbors fence, trash in front of your favorite local store or a broken swing at the park! Do it safely using the MyLA311 Mobile App and show some #LALOVE
ALT Today is Random Act of Kindness Day. Put your "pay it forward" mentality to use today to report graffiti on your neighbors property, trash in front of your favorite local store or even a broken swing at the nearby park! Do this all safely using the MyLA311 Mobile App! #L.A.LOVE
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The power of LA City Services is in your hands. Use the @MyLA311 Mobile App to request Bulky Items or Illegal Dumping pick-ups. Your items will be collected on your regular trash day by @LACitySAN. #CleanLA #Sanitation
ALT Image shows steps to create requests for bulky item pick up. Red arrow pointing at create a service request. Next red arrows are pointing at bulky items and electronic waste.
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Walk-ins at the LA Animal Service shelters are allowed on weekends so you can see their adoptable pets in person or renew your existing pet license. Appointments are needed for weekday visits. Visit LAAnimalServices.com to view adoptable pets or make appointments. 🐈🐕🐇❤
ALT Banner depicting a cat and dog while announcing walk-in adoptions are now available at LA Animal Services.
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Make a dog's day on October 22nd and adopt a friend from LA Animal Services! Visit the website to see animals available for adoption: laanimalservices.com
Give us a call at 311 when you have found a pet that's right for you to make an appointment at the shelter!
ALT A close up of a dog running along a beach with the LA city seal in the background and says Make a Dog's Day
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The City of Los Angeles in partnership with CETF @School2Home and @EveryoneOn is sharing options for low-cost internet services, access to computers, and digital literacy services. For more info, visit getconnectedlosangeles.lacit… #InThisTogether #netforallnow
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Need to report a damaged or malfunctioning #traffic signal? Call #MyLA311 (311 or 213-473-3231) or submit the request using @LADOTofficial 's online form. bit.ly/2FFMBcX #TOTD
ALT Call 3-1-1 to report damaged traffic signals.
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Even Washington DC knows the value of 311 and @MyLA311 services. Do you? It's the easy way to get LA City information and request City services. Call 3-1-1, use MyLA311 mobile or web or reach out on Twitter.
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MyLA311 and @LACityPets have teamed up to make reporting a stray or loose animal in @LACity a lot easier. Call, app or website bit.ly/MyLA311Online
ALT MyLA311 and LA Animal Services have teamed to make reporting a stray or loose animal easier in LA City.
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FREE EVENT: @LACitySAN will be accepting bulky items at five locations around @LACity between now and Nov. Furniture, carpet, yard trimmings, shelving, and wood will be accepted. Dates, times and locations: bit.ly/2OR8kVn
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Happy Earth Day! 🌱 This month CityPlants has a fundraiser sponsored by Don Francisco Coffee. If you pick up a free tree you get a free coffee! If you donate to CityPlants you can win a year of free coffee! Visit CityPlants.org for more information!
#EarthDay
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Looking for something to do during your extended stay at home? Branch out from boredom and visit ow.ly/4cQB50Amj1z to see how you can get FREE TREES for your yard or parkway! 🌳@CityPlants #LALove #FreeTree #TreePlanting
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Celebrate National Make a Dog's Day by Adopting a forever friend from a Los Angeles Animal Shelter. You can search for available dogs on ow.ly/uk6250KYvgp and make an appointment online to adopt!
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Happy New Year from the MyLA311 team. Cheers to keeping your neighborhood safe and clean using MyLA311 mobile app, website, or calling 3-1-1. We're open to assist you on New Years Day.
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Here's to 3-1-1. Helping people navigate, understand, and receive local government services. A great community service!
Call, tweet, mobile , website myla311.lacity.org/portal
#LALove
ALT picture of a man in silhouette tipping his hat
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Report usage or stockpiling of fireworks online at: Complaint.LACity.org/Complai… or call LAPD's non-emergency hotline 1-877-275-5273. Send an anonymous tip to LACrimeStoppers.org
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@LACitySAN Trash Collection Services 🗑️will be delayed ONE DAY on Thanksgiving Day, Thursday, November 24th, 2022. 🦃 AND on Friday, November 25th. Friday's collection will be done on Saturday. 😉 #beprepared
ALT Banner displaying collection bins along with list of holidays that affect trash collection days.
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MyLA311 system is back in service. Web, mobile app, and 311 Call Center are ready to handle City Service Request intake!
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Got a streetlight out? Streetlights on Metal and Concrete poles - Use the MyLA311 Mobile App, Website myla311.lacity.org or call 3-1-1 to let us know.
Streetlights on Wooden poles should be reported to LADWP at 800-342-5397 #streetlights @LAlight
ALT Close up image of street light shining
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Today and everyday the City of Los Angeles salutes the contributions and sacrifice of Essential Workers --- Today and everyday WE THANK YOU ALL #LALove
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Fireworks in the City of Los Angeles are illegal. 🧨💥🔥
File a complaint online at: complaint.lacity.org/Complai…
or call LAPD non-emergency at 877-275-5273
ALT Sign depicting a crossed-out firework that reads "No Fireworks" above a backdrop of smoke.
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Check out this great resource from @CurbedLA -- How to fix (almost) anything in your LA neighborhood.
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Keep cool this summer by visiting one of the City of Los Angeles public swimming pools, you can find one near you at laparks.org/acquatics ❄️🌡️🏊
#LosAngelesCity #LA #Summertime
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El poder de Servicios de la Ciudad está en sus manos. Use la aplicación móvil MyLA311 para solicitar artículos voluminosos o recogidas de vertidos ilegales. Sus artículos se recogerán en su día regular de recolección de basura. Disponible para dispositivos iOS y Android.
ALT La imagen muestra los pasos para crear solicitudes de recogida de artículos voluminosos. Flecha roja que apunta a crear una solicitud de servicio. Las siguientes flechas rojas apuntan a artículos voluminosos y desechos electrónicos. solicitud de bache. La flecha roja apunta a crear una solicitud de servicio, y la siguiente flecha roja apunta a la reparación de pequeños baches con asfalto.
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Hey LA. Did you know you can request a bulky item pick up using our @MyLA311 app or website? You can also call us at 3-1-1 for scheduling and information about acceptable items. Happy spring cleaning!
#LACity #LosAngelesCity #SpringCleaning
ALT Banner displaying a sofa on sidewalk and providing information about scheduling a bulky item pickup.
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MyLA311 system is back in business thanks to technical TEAMwork. Please keep those service requests coming! Report illegal dumping, Graffiti, and more -- It's helps!!
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@SF311 @ATL311 @nyc311 @CHI311 @miamidade311 @ATX_311 @311DCgov @BOS311 @MarinaDelRey311 @SouthBend311 @311MC311 @Sacramento311 @Revere311 @311Somerville @Venice311 @SanAntonio311 @311Toronto @philly311 @Pgh311 @311Dallas @LouMetro311
Los Angeles is also celebrating 3-1-1 Day😎
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MyLA311 will be down for maintenance from Friday, April 28th, starting at 9pm, until Saturday, April 29th, at 8pm.
LA's 311 Call Center will be open to assist on Saturday from 8am - 5pm. Call 3-1-1 or 213-473-3231
ALT MyLA311 will be down for maintenance from April 28th at 9pm until April 29th at 8pm. Our 311 Call Center will be open to assist on April 29th from 8am - 5pm.
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Second chance animals make first class pets! Adoption rates are discounted all this week! LA Animal Services Centers are open for adoptions Tuesday - Friday from 8am - 5pm and Saturday and Sunday 11am to 5pm. Closed Mondays. Visit ow.ly/NJ2Y50QPh1H
#LA311Week
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Celebrating all Indigenous Peoples of this beautiful country. In observation of the holiday, various City of LA departments will be closed Monday, Oct 11th. 3-1-1 will open to assist you and trash collection days will NOT be affected by the holiday.
#IndigenousPeoplesDay
ALT Colorful backdrop of indigenous jewelry and textile patterns with banner overlay that reads "Celebrating Indigenous Peoples' Day Monday, October 11th, 2021."
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Help us create a more #humane @LACity by spaying/neutering your pet. Free vouchers and discount coupons are available at all @LACityPets shelters. bit.ly/2AEDZjj
ALT Help us create a more humane Los Angeles. Consider spaying/neutering your pet.
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You can report problems and request City of LA services via the MyLA311 mobile app 24 hours a day, 7 days per week. The app is available free at your smartphone app store. Be a good neighbor - and try MyLA311 🤙📲☎️
#LALove #LA311Week #MyLA311
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The Los Angeles Renters Assistance Program has reopened to help Angelenos in need!
For more information and to submit an application please visit HCIDLA.LACITY.ORG
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Notation states that Investigators arrived at the location and issued citations and rules/regulations to the appropriate vendors present. Investigators will continue to do so daily. If you have any further questions, you may contact Street Services at 800-996-2489. rl
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¿Quieres reportar problemas con alumbrados públicos? Farolas en postes de metal y concreto: reporte usando la aplicación móvil MyLA311 o el sitio web myla311.lacity.org
Farolas en postes de madera: reporte al LADWP al 800-342-5397. #streetlights #call311 @LAlight
ALT Cerrar imagen arriba de la luz de la calle brillando
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The Los Angeles 311 Call Center is open until midnight tonight to assist with reporting rain related issues such as trees down or roadway flooding. Use the MyLA311 website or mobile app for 24 hour service. myla311.lacity.org/
#LASTRONG
ALT Person using the MyLA311 Mobile App. 311 Call Center is extending hours on Thursday until Midnight for rain related issues.
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Can't fit those yard trimmings into the green container? The City of LA offers a once-a-year excess brush and yard trimmings collection at no additional charge to all households serviced by the Bureau of Sanitation. To schedule, please call Sanitation at 800-773-2489.
ALT Image shows one man cutting the grass, and another man trimming a tree with a drawing of someone trimming hedges with the MyLA311 logo.
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Some bridges are designed that way as part of the earthquake safety - it allows the bridge to move slightly without cracking the cement. Please provide exact location so we can have someone determine if repair is needed.
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The NFL went 13 years without signing a black player. The Rams moved to LA from Cleveland and sought to use the publicly owned LA Coliseum. The black community fought, as they too paid taxes and expected an integrated team. March 21 1946 - LA Rams sign UCLA's Kenny Washington.
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ShakeAlertLA is being discontinued as of 12/31/20. We now recommend the "MyShake" Earthquake Early Warning mobile app. It will allow you to see damage/shaking reports and share your experience with other users. For more info, please visit ow.ly/hRTJ50CNht1
ALT The "MyShake" mobile app will replace Shake Alert LA on 12/31/20, and will also send earthquake early warnings. It will also allow you to see damage/shaking reports, as well as share your experience with other users.
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A Local Assistance Center (LAC) for residents impacted by the #Saddleridge Fire opens tomorrow, Oct. 17 at the Sylmar Rec Center.
For more info follow @ReadyLA and @ReadyLACounty.
Need recovery assistance after the #SaddleRidge Fire?
Visit the Local Assistance Center to access recovery resources from government agencies, utilities, and nonprofits.
📍 Sylmar Recreation Center
13109 Borden Ave., 91342
📅10/17 - 10/26
⏰Weekdays 9:30am- 7pm, Weekends 8-4pm
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In observance of July 4th, the following trash collection days will be delayed by one day: Tuesday's collection will take place Wednesday, Wednesday will be moved to Thursday, Thursday will be moved to Friday, and Friday will be moved to Saturday. #July4th #LALove
ALT Fireworks over the city, showing a happy 4th of July message. In observance of July 4th, the following trash collection days will be delayed by one day: Tuesday's collection will take place Wednesday, Wednesday will be moved to Thursday, Thursday will be moved to Friday, and Friday will be moved to Saturday. #July4th #LALove
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Did you know that police station public counters are open again? For hours of operation and station phone numbers please call us at 3-1-1 or 213-473-3231.
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Heavy #LARain is expected through the week. If you see #flooding in @LACity, please call @LACitySAN 's 24-hour Customer Care Center at 1-800-773-2489.
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The Los Angeles non-emergency City Services 3-1-1 Call Center team gets out in the community promoting City and MyLA311 services often. Here we were sharing our smiles at the recent South LA PowerFest. Come share yours next time we're around.
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The City's Trash Collection Services 🗑️will be delayed ONE DAY, EACH DAY NEXT WEEK, in observance of Christmas 🎅🎄. Monday's route will be collected on Tuesday, and Friday's route will be collected on Saturday. The @MyLA311 Call Center will be closed on Sunday.
#HappyHolidays
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Thank you for submitting this service request. Service Request #1-1368212121 was submitted to the Bureau of Street Services for repair. For status update, please dial (800) 996-2489.
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Did you know LA can send an email reminding you to move your vehicle on your street sweeping day? Happy MyLA311 Week! To sign up for emails, find your sweeping day, or view a 2024 Street Sweeping calendar, visit ow.ly/fwNB50MW5ci
#customerservice #311week
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We are working with @LADOTofficial on that. Meantime you can use this link to report blocked driveways or illegally parked vehicles in LA. ow.ly/MyS830p6kHY
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The Rock Band "311" said "I'll Be Here Awhile" 💙Los Angeles MyLA311 service has been here 22 years helping Angelenos access City services and keeping City streets cleaner and safer. We're here for you anytime you need us. myla311.lacity.org
#LA311Week #LALOVE
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The City of Los Angeles is seeking a new Customer Relationship Management system based on one of the five platforms mentioned in this post. If interested in bidding on our project, please visit: rampla.org
#CRM #311 #servicerequestintake #customerservice
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