Official Twitter account for London Waterloo, the UK's largest station. Account not staffed 24/7. Please follow @SW_Help for service information.
London, UK
- Tweets 2,621
- Following 172
- Followers 13,392
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Yesterday at 16:10 there was an unexpected arrival at Waterloo -
Congratulations to the parents of the baby born in our first aid room!
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Nice ghost sign for “Le Café de Piaf” uncovered during refurbishment work on one of the station’s retail units.
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Looking for change?
You're in luck - from today the public toilets at Waterloo are free to use!
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The Band of the Grenadier Guards @GrenGdsBand performing at Waterloo station today supporting #LondonPoppyDay for @PoppyLegion
Next performance is 16:00 to 17:30 - come along and show your support!
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Our beautiful Christmas tree, kindly sponsored by @The_RHS and decorated with real flower garlands by @JamJar_Flowers
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Interesting graph showing passenger usage (Oyster and contactless entries and exits) at Waterloo Underground station since the start of the year.
Check out the data visualisation from @TfL's ticketing system here: app.powerbi.com/view?r=eyJrI…
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We're testing a new full-colour, high-definition LED customer information display. If you've seen it on your way through Waterloo, let us know what you think!
The screen (pictured here in test mode) offers a useful at-a-glance summary of train running info and service updates.
ALT Testing a new high definition passenger info display screen at Waterloo station
ALT Technicians installing a 3m x 1.5m passenger information display screen at Waterloo station
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The Victory Arch at Waterloo station is a war memorial commemorating 585 people who didn't come home.
Please celebrate #WorldCup responsibly.
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Chuffed to have a visit today from vintage loco Mayflower, here to launch the @RoyalWindsorExp steam service operating this summer between Waterloo and Windsor bit.ly/2U2znKN
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Our beautiful Christmas tree is here!
It's a 30ft Nordmann Fir with a natural floral decoration, kindly sponsored again this year by @The_RHS
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We've lit the main clock pink and blue in support of the @BLA_campaign #WaveofLight for Baby Loss Awareness Week.
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Our third drinking water point has been installed opposite platform 19 - providing free bottle refills to help reduce plastic waste
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Perhaps you were wondering why it was snowing inside the station this morning...
Our 24 acre roof was built with ventilation gaps between the levels of glass panes. Rain doesn't normally get in but strong winds can blow a small amount of snow through the gaps.
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Here's what's happening behind the hoardings on platforms 1-4. New stairways are being constructed to provide extra pedestrian capacity for the introduction of longer trains on these platforms.
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Our second water dispenser is here!
These are free to use and have already helped to reduce waste from more than 3,000 disposable plastic bottles.
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London Waterloo is Britain’s busiest station for the 15th consecutive year, with 94.4 million passenger entries and exits during 2017-18.
orr.gov.uk/statistics/publis…
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We're supporting #LondonPoppyDay - look out for the
@RoyalMarines and @GrenGdsBand at the station tomorrow raising money for @PoppyLegion
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Here's a sneak preview of the new concourse for platforms 20-24 in the former Waterloo International Terminal.
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Waterloo upgrade day 4 progress : concrete pouring for foundations, installation of platform sections.
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The Landscape Photographer of the Year exhibition is back!
You can see the winning pics on the balcony level at Waterloo until 3 Feb 2019 and the exhibition will tour other stations later in the year.
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Network Rail and Lambeth Council unveil future vision for London Waterloo station and surrounding area.
networkrailmediacentre.co.uk…
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Waterloo upgrade day 3 progress: platform ends demolished, new track laid for platform 1, new concrete foundations for platform extensions.
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Britain's biggest station just got even bigger! Here's a panoramic view of the extended platforms at Waterloo.
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It’s #LondonPoppyDay!
If you’re travelling through Waterloo station today look out for collectors raising funds for this year's #PoppyAppeal.
You can also find them at Liverpool Street, Cannon Street, Victoria, London Bridge, Paddington, Kings Cross and Canary Wharf stations.
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Waterloo upgrade day 5 : our #orangearmy battles on despite the bad weather, installing track panels using a Kirow rail mounted crane.
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For #StationsDay we invited Vicki and Geoff from @allthestations for a look around behind the scenes at Waterloo station piped.video/hz3VqAbyiT8
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Waterloo upgrade day 6 : platform supports almost complete, fitting of track panels continues.
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We've lit up the station's iconic Victory Arch for #WorldMentalHealthDay tomorrow.
It’s important for us all to take care of our mental health, so we're sharing some @samaritans tips to help support someone going through a tough time. bit.ly/3n7ifmP #WMHD
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We've recently introduced new signage which will make it easier to find your way around Waterloo station.
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Congratulations to @HattieBriggs, one of our talented regular buskers - @AlfieBoe asked her to fill the support slot on his UK tour after he heard her busking at Paddington!
Alfie Boe has invited busker @HattieBriggs to support him on his UK tour after hearing her #busk at Paddington Station!
Hattie is a #busker on our @networkrail scheme. Giving artists the opportunity to #busk in London's busiest stations!
Well done Hattie!
hattiebriggs.co.uk/current-g…
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Look out for our new coffee cup recycling bins.
Paper cups have a plastic lining so they need to be separated from other waste for recycling, where they are turned into new products including reusable cups.
Sip, Save and Recycle to help us reduce waste.
#SipSaveRecycle
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Hi Owen, reports of the poem's destruction are greatly exaggerated!
Our contractor is carefully working around the lettering to repair flaking paintwork. As per the licence agreement we've asked Sue to put her lettering artist in touch so we can restore any minor damage.
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Getting into the Christmas spirit with the @LPOrchestra who are here until 19:00 raising money for @savechildrenuk - please give generously!
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A long term closure of exit 6 at Waterloo station starts at 8pm today, in connection with redevelopment work on the office building next door.
Exit 5 will remain open for access to and from the South Bank, and we've decluttered the area outside to open up more space.
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Last night @RailwayChildren staff and supporters swapped comfy beds for cold stations up and down the country. The #BigStationSleepout has already raised £140,000 to change children’s lives around the world! Thank you so much everyone who took part or showed their support 💚💚
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Great music at Waterloo this afternoon from @IrishGuardsBand with a collection for @Soldierscharity - please give generously!
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Our Armistice Day service had a special poignancy for @SW_Help colleague Matthew Phillips.
His great grandfather Arthur Wilkins, who worked for the London & South Western Railway as a parcel porter before serving in the First World War, is remembered on the memorial here.
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To help you stay hydrated during the hot weather we’re handing out free bottled water at the station this evening. We also have free water refill points!💧
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We have free water refill points to help you stay hydrated during this hot weather and reduce plastic waste 🚰
#RefillRevolution
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We're supporting @PoppyLegion #LondonPoppyDay at Waterloo station today - please give generously!
@GrenGdsBand will be here playing some great tunes until around 17:30 this evening.
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Amazing pic of the station from @NPASSouthEast 🚁📷
It’s a bit bumpy up there today 🤢 .... not the most ideal conditions for a bit of #trainspotting
@LondonWaterloo @networkrail @BTPWaterloo @BTPLondon @SW_Help ^CB
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Waterloo upgrade day 4 progress : extended platforms taking shape with installation of concrete support sections.
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Waterloo station is open as normal. Some services are disrupted due to earlier issues on the rail network - check bit.ly/2nJrRsD
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Have you left a bike in the racks at Waterloo?
We'll soon be clearing abandoned and damaged bikes to make sure there's plenty of space available for our regular cyclists. Please visit within the next 4 weeks if you have a bike you want to collect.
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Street art tribute in Leake Street arches under Waterloo station
#CaptainSirTomMoore
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This little guy paid the office a visit after getting lost at the station. Reunited with his owner! #keepdogsonleads
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Work progressing well on the former International Terminal - new pedestrian bridge and gateline are in place.
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We've got 13,500 bottles of water about to be unwrapped
@LondonWaterloo for @SW_Help passengers. It's going to be busy and 🔥 so please drink lots of water and remember to wear a face covering!
If you bring your own bottle you can get a free refill at our water dispensers.
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We're improving pedestrian access to the station's Victory Arch entrance.
Work starts this Sunday to infill the stairwell leading to the IMAX subway, level the surrounding walls and remove the glass block structure.
ALT A picture of Waterloo station's Victory Arch entrance, near York Road and the South Bank. In the foreground is the stairwell and lift shaft that are being removed to open up a pinch point and improve pedestrian access to this area.
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We're chuffed to see vintage loco Mayflower here again for the first of the regular @RoyalWindsorExp and @SunsetSteamExp steam services operating every Tuesday throughout the summer. 🚂
bit.ly/2U2znKN
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Hi Sue, we have a team of contractors working in the subway to restore areas of paint which are flaking. They are aware of the importance of preserving the artwork and they are working around the lettering to avoid damaging it wherever possible.
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Last night 100 volunteers spent the night in Waterloo station for the #BigStationSleepout raising an awesome £43,000 for the @RailwayChildren charity!
Lend your support here >> bit.ly/3a96zJU
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Latest progress on Waterloo upgrade work: putting the finishing touches to extended platform structures prior to surfacing.
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Looking for thoughtful and unique gift ideas?
There's a great range at our @notonthehighst pop-up store!
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The Landscape Photographer of the Year exhibition is on display at Waterloo station until Feb 2018 - pop up to the balcony level to see outstanding photos of landscapes around Britain.
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Celebs from @bbcstrictly at Waterloo station yesterday, helping with the collection for #LDNPoppyDay
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Happy birthday @EurostarUK!
25 years ago today the first passenger trains began running from London to Paris and Brussels.
12 years ago today Eurostar's London terminus was relocated from Waterloo to @StPancrasInt
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We've turned Waterloo station's iconic clock purple today to celebrate International Day of Disabled Persons. #PurpleLightUp #IDPD
Find out more at networkrail.co.uk/stories/pu…
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