This one was a huge pain in the *** to build.
We just launched
@merge_api's newest Unified API: Knowledge Base, starting with
@Atlassian Confluence.
@NotionHQ and
@salesforce Knowledge coming soon!!
Knowledge Base feels like a simple category, until you actually try to build it. Our team had to normalize messy page hierarchies, respect ACLs across deeply-nested spaces, and sync thousands of articles without overloading 3rd party APIs.
Why do it? Because enterprise AI needs context. And that context lives in your customers’ knowledge base.
Huge shout out to
@yashgogri1, Jacob Kochian, Allegra Aguiar, Nicola Morris, Abraham Chen, Rohan Konnur, Matthew Ho, Andy Zhou, and everyone at Merge who worked on this category seamless for our customers to use.