All Virtual Plutus Card invites will be completed in the next two days. Keep a look out for your new card!

𝗖𝗮𝗿𝗱 𝗧𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻 𝗨𝗽𝗱𝗮𝘁𝗲 Virtual cards delivered! Physical cards (new) will arrive in Q4 💌 In the meantime, 𝗚𝗼𝗼𝗴𝗹𝗲 𝗣𝗮𝘆 will be activated for in-store payments by end of Aug, and 𝗔𝗽𝗽𝗹𝗲 𝗣𝗮𝘆 is pending approval, expected to be completed in October. Alternatively, @imaginecurve perk is Plutus' best friend!

PLU Rewards Audits | 24hr Payouts • Payouts returned to 24hr processing since 27/03/24. • Payout fees will reduce to £/€15 starting from 01/05/24. In the past 6 months, our compliance team expanded to manage increased sign-ups and card usage while ensuring 24-hour payouts. Despite recent delays in February due to spikes, swift manual audits have prevented 60,368.32 PLU earned from misuse, and restored the status quo since March. The payout fees cover volatile GAS fees and assists in managing past losses incurred on behalf of customers, while also supporting our investment in resources to expedite the auditing process. In the coming months, automated audits will allow customers to upload receipts for flagged transactions, reducing operational costs and enabling near-instant, cost-effective payouts.

PLU Rewards | GAS Fee & Payout Profits Our team of auditors processed over 60,917 transactions since 2020, issuing up to $15m in value and preventing $1m PLU earned from misuse from entering circulation. Customers Received: 2,320,467.74 PLU Plutus GAS Fee Profit: -$39,331.24 Total P&L: -$261,531.24 On-Chain Data: docs.google.com/spreadsheets…

We've noticed that as of yesterday, payments made through Curve are resulting in duplicate charges for some users, potentially leading to negative balances. Rest assured, Curve has swiftly identified the issue and is actively working on a resolution. We'll keep you updated with any further information as soon as it becomes available. - Plutus Support Team

Metal Card | GWG Offer All Metal Card purchases will now include a £/€5k Rewards Cap worth 200 PLU. This is a goodwill gesture for your participation and support! Delivery expected H1 Summer! Terms/FAQ: support.plutus.it/hc/en-us/a…

Fair Value | Rewarding Customers In appreciation of our loyal customers on Reward Levels, we are extending additional benefits to them: All Reward Level Customers: 50% Discount—Any redeem pass Post-DA: £/€1,000 Reward Cap—Worth 20 PLU (free) Unlock Reward Level: £/€10,000 Rewards Cap—Worth 500 PLU (free) Please read our terms and conditions👇 support.plutus.it/hc/en-us/a…

Metal Card | GWG Update Due to high demand, the +£5k Rewards Cap (worth 200 PLU) gifted to Metal Card holders will now be given in January, and will remain active for 12 months after the delivery of Metal Cards (H1). This includes accounts who have unlocked a higher rewards cap and those who haven't, covering all sets of users. We look out for our customers. 💪  Updated Terms: support.plutus.it/hc/en-us/a…

Reward Levels | Higher Rewards Cap Starting today, unlocking a new Reward Level will award you with a €/£2000 Rewards Cap worth 50 PLU by default. This offer will be attached to all Reward Levels as a new feature for an indefinite length of time. Please read terms: support.plutus.it/hc/en-us/a…

Transition Challenges: Solutions and Reimbursement Challenges during the current transition: • Absence of physical cards • Pending GPay/APay • Cancelled card top-up (old cards) We're committed to resolving these issues and will reimburse 100% of the subscription costs, along with a GWG bonus, for those significantly affected and unable to earn rewards due to these issues. Please refer to the terms on our HelpDesk: support.plutus.it/hc/en-us/a…

𝗙𝗲𝗮𝘁𝘂𝗿𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 As of 3rd November 2023, the PLU Requirements for each Reward Level have been lowered, making them more accessible than ever. Depending on your PLU stack, you may have been automatically upgraded to a higher Reward Level. Customers who upgrade between 25th Oct - 29th Nov will receive a £/€10,000 monthly rewards cap after the new plans go live. This includes those automatically upgraded due to the lowered requirements. Please read our FAQ for more details 👇 support.plutus.it/hc/en-us/a…

The "Balance" section on the Home screen now represents your unified Modulr card/account balance. Spend with your new virtual card and the funds will be directly deducted from here. The "Card" section underneath is no longer needed, as Solaris card services are now turned off. We will be updating the app screens to reflect these changes soon so you can enjoy a simplified experience! Instructions on how to redeem any balance remaining on your Solaris card can be found below. These instructions will be sent to users via email also 👇 support.plutus.it/hc/en-us/a…

Update: Issue Resolved 🔧 The payment issue with Curve has been resolved, and duplicate charges are no longer occurring. We appreciate your patience and understanding while Curve worked to fix the issue. As always, if you have any further questions or concerns, feel free to reach out to our support team. We're here to help! - Plutus Support Team

We are seeing a high amount of enthusiasm to get your new virtual cards! For the ones getting errors at any step, please wait it out a bit and try again a bit later! - CS team

Important Information Good news, cards are now back in stock! • Delivery Timeframes: 2-5 weeks due to postal services over the holiday period and the volume of cards. • Card Fee: This applies to all customers (including previous cardholders). The £/€9.99 fee covers manufacturing and delivery of the cards, and accounts for the enhanced card service (e.g. consolidated card/account and additional upcoming bank-like features). • Virtual Card Update: Customers have the option of linking their virtual cards to GPay/APay for free upon release. GPay is expected in early January. We hope you enjoy the wider array of payment methods - 2024 is set to be an exciting year! 🎉

Fact Check: Your Questions, Answered🔖 We’ve listened to your feedback and created an extended FAQ to address key questions from our community forums and social channels. Still have questions? Reach out—we’re here to help! 👇plutus.it/blog/faq-plu-rewar…

On the Metal Card waiting list and have questions? We've got you covered! Check out our help center. support.plutus.it/hc/en-us/a…

Over the last 30 days, the PLU Rewards Audit team paid over 2,000 customers +$600,000 in rewards value, averaging 75 PLU each with a payout time of 24 hours.

Policy Violation Update: PLU Rewards Following our periodic review, less than 3% of our 125,000+ customers have been flagged by our violation tracker. Since we cannot determine customer intentions based solely on 'userID' and rely on penalty markers from a large dataset, we've taken a more lenient approach: • ~800 users are in serious violation of our legacy terms (clauses 5.3 & 5.5) and must engage in-app to restore payout access. • <3,000 valued customers have minor misuse. But, we believe these were unintentional, so we are rewarding them instead: • +1% Reward Boost • Bonus Curve Metal Perk • Guides on CRY and Responsible Use Please check your email for more details: plutus.it/help/3-rewards-boo… Note: If you believe there's been a mistake, contact us, and we’ll fix it along with a GWG for your inconvenience.

Since May, our response time is back to 24hrs after delays due to a large influx of new users. Despite high acquisition rate, the oldest ticket awaiting a first reply is now only 6hrs and improving. Perks of remote work with a view😍

Boost your Rewards Cap Now! Dynamic adjustments taking effect on 29th Feb 2024. Please login to your Plutus App for more information, or visit the helpdesk: support.plutus.it/hc/en-us/a…

Update | Fiat Withdrawals Due to an increase in misuse of the platform, we've temporarily disabled fiat withdrawals. This precautionary measure has been implemented to ensure the safety of our customers and maintain the integrity of our services. Rest assured, you can still deposit funds, make payments with the Plutus Card, and earn rewards as usual. We are proactively integrating several fraud-monitoring tools to prevent fraudulent activity and protect our customers. We’ll keep you posted as to when fiat withdrawal functionality will be resumed. Thank you for your understanding as we enhance our security measures. More information can be found here 👇 shorturl.at/amuwC

Plutus Card Photo Contest Winners 🎉 Our photo competition has come to an end and the entries we received left us in awe! After much deliberation (and a fair share of oohs and ahhs), we're thrilled to unveil our winning entries below! 🥇 @PaulMightyoak72 🥈 @WhippetDa 🥉 @Rob16291381 More details below 🧵

GAS Fees⛽️ There may be some delay in sending PLU reward payouts due to rising GAS fees. The current weekly rewards payouts incur an additional cost of over $20,000 in ETH for Plutus on behalf of customers, paying close to $30 in ETH for multiple transactions. We understand this may be frustrating. We are actively working on clearing the backlog and have adjusted the GAS fee charges to expedite the process for future payout requests. support.plutus.it/hc/en-us/a…

Reward Payouts | Update In Q3, Plutus awarded an impressive $5m worth of PLU rewards, with daily payouts reaching up to $100k in value in recent weeks—the highest on record! However, this surge in rewards has resulted in a backlog of up to 2 weeks for PLU withdrawals. To address this, we are proactively investing in scaling our auditing protocols, aiming to revert to our previous 24-hour turnaround. Additionally, we're in the testing phase for various transaction monitoring systems, aiming to roll out a beta for instant payouts in the coming year. Notably, our efforts this year have successfully prevented over 100k fraudulent PLU from entering circulation, showcasing the value such efforts provide to the ecosystem.

The £/€10 Emissions Anchor: Explained The minimum £/€10 emissions anchor keeps PLU rewards' in-app redeemable value and supply stable, directly tied to your card spending and utilities. Unlike the outdated system, this ensures PLU rewards are fully aligned with real-app usage. 🔗 Source Data Supporting Sustainability Anchor: plutus.it/help/the-10-emissi…

PLU Reward Audits | Payouts Due to increased PLU Payout requests, auditing currently takes up to 14 days. Most payouts are processed much earlier. Our compliance team is speeding things up and expect it to return to 24hr processing timeframes next week.

Promotional Offer | Updates All recent promos have ended and qualifying participants have been emailed. As a gesture of appreciation for early participation, we have gifted a subset of customers who only qualified for the free 3-month sub with a 10k rewards cap worth 500 PLU. If you participated and didn't receive a qualification email, then please contact Support: support.plutus.it/hc/en-us/r…

PlutusGifts: Don't Like Fees? Try one of many 0% fee brands or join Reward Level participants who enjoyed lower fees before volume-based adjustments (as mentioned pre-release). You can still save by joining the 100% PLU Fee Refund Promo before Dec 13th: plutus.it/help/upgrade-your-…

Your PLUS Rewards... Now Issued Faster, in 30 Days!

Security Updates | Reward Level Notification During our security update earlier today, some users might have noticed a temporary downgrade of their Reward Level which has now been adjusted back to their correct Reward Level. Don't worry, this won't affect any ongoing promotional offers. If you have any queries or need further assistance, please contact our helpdesk. Thank you for your continued support.

Virtual cards have started to roll out in batches as communicated in earlier posts. those who haven't yet received it should get an activation email in the next few days and weeks. Thank you. - Borja

First 1M PLU Burn Complete: 20th May 2025 The initial burn, scheduled for today, reduced total supply from 20M to 19M PLU. The next 1M PLU burn is set for 20th June 2025. • Burn TX details: etherscan.io/tx/0xf5a843d982… • Burn Schedule: plutus.it/blog/plu-rewards-p…

Complete: Pending Payouts (17–20th February) Late payout requests held back due to PLU audits have now been processed, with an additional ~400K PLU distributed via free payouts since 20th February. If you still have a remaining balance from before 20th February and wish to transfer it to your connected wallet, please continue requesting payouts until you have moved the full amount you want. Rest assured, all your Reward Level benefits will be automatically restored once your payouts are completed. You already retain all pending CRY, and any CRY not earned during this period will be manually credited to your balance at a later date if eligible. For further details, please refer to our simplified terms and FAQs: plutus.it/blog/your-guide-to… On-chain data: etherscan.io/address/0x4f78c… Note: If your pending payout status has not changed, please bear with us as our customer support team will reach out with next steps and further details. Thank you for your patience. AskPlutus Team

Got questions on PlutusGift 100% fee refund promo? Check out the terms and FAQ for details: plutus.it/help/plutusgift-fe… Still need help? Drop a comment below! 👇

Some accounts are undergoing additional security review. This is a required compliance check and doesn't imply wrongdoing. You should regain access in a few days and will be informed by email. - CS Team

6-Month PLU Refund Promo – Update All PLU airdrops were completed during the 8 May upgrade. Fiat fee refunds related to these promotional PLU payouts began processing last week. ✅If you were eligible and met all requirements but haven’t received your fiat refund yet, it’s on the way and queued for completion. 📩Once processing is complete, eligible customers will receive a confirmation email. ❗️Those who did not qualify will also be contacted with a clear explanation. - Ask Plutus Team

Thank you for your patience and support! The @Plutus account is now fully secured. If you have any product-related questions, we’re here to help!

More details, including an example model and clarification on the sustainability of new features, have been added to the blog: plutus.it/blog/plutusgifts-p…

For customers with pending PLU Reward withdrawals who were on the waiting list, we have set aside a very limited number of metal cards specifically for situations like yours. Please keep an eye on your emails for further instructions. GOATs, we have sufficient stock available to fulfill your requests. Your limited edition card ordering is now live for the next 24 hours, exclusively for GOATs!!!🐐

Self-Custody Stacking — Payouts Status Since the January announcement of the 20th February transition, we're rapidly approaching 500K PLU paid out, with most (~250K PLU) distributed since free payouts went live on 30th January. On-chain data: etherscan.io/address/0x4f78c…

🎁 Free Payout Promo Live! ⏳ Extended 7th May, 16:30 UTC Make sure to Like RT & Comment with your answer! Plus your past ticket reference to qualify.

Plutus Service Update 🛡️ You may have seen the news about the Microsoft Outage affecting various industries. Rest assured, Plutus is not impacted. We’re closely monitoring the situation. Please stay vigilant about security. Stay safe! #MicrosoftOutage

"Is Amazon included?" Not during the MVP launch, but we're working with partners to add Amazon and other top-tier brands for UK and EU customers in the planned Q1 update, including plans to offer gift cards worth up to £/€1000 for 100 PLU. Stay tuned! For more details and FAQ: plutus.it/blog/the-10-min-an…

Service Update (31/07/23) An incident caused an unplanned outage for Solaris card top-ups. The issue has been identified and fixed. All card functionalities, including top-ups, are now back to normal. Thank you for your patience.

Free Payouts: Don't Like Fees? Please note that free payouts of rewards earned in-app are available to all eligible Reward Level customers and can be accessed by anyone looking to avoid fees, which are designed to encourage responsible use. For more details, refer to the guide above or check our FAQs: plutus.it/blog/a-look-back-a… If you have any questions, please each out to us @Plutus_Support

If you're impacted by these transition issues, don't worry! We're aware and actively expediting resolutions: Thank you for being a part of Plutus. For questions, please create a ticket or reach out to @Plutus_Support 🛠️

Free Payouts Status Update Over 1M PLU has now been paid out since free payouts began on 31st Jan! Additionally, hundreds of customers who correctly unlocked their Reward Level have been added following last week’s email. If you received a confirmation—congratulations! 🎉 For those still waiting (including recent tickets), you’ll be contacted via email with the next steps. On-chain data: etherscan.io/address/0x4f78c…

Free Payouts — Status Update We’ve successfully completed the February transition with 2M PLU paid out—at no cost to our customers! 🦾 🔗 On-chain data: etherscan.io/address/0x4f78c… Important Updates: Completed Payouts: All eligible stackers who requested late payouts had their free payouts reinstated last week, and all their pending payouts are now complete. Pending Payouts: If your request from last month is still pending, it may not have been eligible due to third-party use of PLU from previous free payouts or not meeting the eligibility criteria for late payouts. Please keep an eye on your emails this week for the next steps and available options. Paid Payouts: These continue to be processed within 24 hours as usual and can be freely used externally—the preferred option for non-stackers. CRY Reinstatement: Any CRY lost due to a Reward Level change from late requests will be reinstated next month for eligible stackers following a full data review. Please check previous emails and stay tuned for more updates. If you have any questions or issues unrelated to free payouts or the transition, feel free to reach out—we’re here to help. Alternatively, please review the details sent via grouped emails, as tickets related to free payout access may experience delayed responses due to other higher-priority cases. Thank you! AskPlutus Team

Final Inverse DA Promo ends 31 August • Up to 100% OFF PlutusGifts • Up to £/€100 Card Top-Ups, PLUS More • Now also unlock £/€100 Cashback from Amazon! Full terms: plutus.it/help/final-inverse…

Free Payout: Ticket Status Update 1. Auto-Eligibility Review Results Over 250 tickets were received to review auto-eligibility for our new loyalty feature, free payouts. Over 30% of customers qualified and have been granted access, with the remaining notified via email with further details and available options. 2. Auto-Eligibility Issuance Completed Additionally, all user data has been thoroughly reviewed, and the auto-eligibility review for all customers is now complete. Those who qualified have been notified with their access details. If you believe there has been an error, please contact us with supporting details, and we will gladly reassess your case. However, if you haven't received an email about auto-eligibility, it means you're not eligible and must explore other available options. 3. New Reward Level Unlocks If you have recently unlocked a new reward level (or a sub-level for Veteran+), rest assured you will be notified via email this week. 4. Tickets Created Since 5th February If you have recently created a ticket to have your account re-assessed, rest assured you will be contacted this week with the updates. For any questions, feel free to contact support. We’re here to help! Thank you, AskPlutus Team

Successful Completion—Free Payout Tickets (20th Feb Transition) We have now completed all reviews and successfully closed all Free Payout-related tickets. Thousands of loyal customers have gained free access, with over 1M PLU paid out. Our team has worked tirelessly to audit at speed, ensuring payouts are processed within 24 hours (paid) to a maximum of 7 days (free) during this transition, supporting customers through the shift. All remaining eligible pending payouts are also set to complete in the next 24 hours. What Happens Next? 📌 If you submitted a ticket but didn’t receive a personal response, we apologise, a grouped email was sent to you due to high volume, but the email contains all necessary details: ✅ Auto-Eligibility for Free Payouts ✅ New Level Unlocks (late or incorrect process) ✅ How to get Free Payouts after the transition More details & FAQs: plutus.it/blog/your-guide-to… We strongly encourage customers to take responsibility for reading official communications carefully to stay informed and avoid any impact on their benefits. Thank you for your patience. AskPlutus Team

6-Month PLU Refund Promo Update All eligible accounts have now been credited. Thank you for your continued support! Please check your email and review the full eligibility criteria and promotional terms, including payout rules: plutus.it/help/6-month-plu-r…

Hey! We still have plans to launch in the US, we will let our users know the moment there is an update on this 👍️ - Nikita

Free Payouts: Fee Charge We have identified that some users may have been incorrectly charged when using the free payouts. Rest assured, we are actively investigating this matter, and all affected charges will be refunded.

Final 1M PLU burn on 20th July is complete! Total supply has dropped from 20M to 17M. All confirmed burns of 3/3M PLU are now concluded. Transaction details: etherscan.io/tx/0x8052ef04e6…

Please be cautious and avoid falling prey to scammers who may request you to open Plutus accounts. 🙏 Rest assured, all Plutus accounts are actively monitored for any suspicious activities. Suspicious accounts are promptly suspended, and the relevant authorities are notified. 🚨

Important Reminder 📌 All standard Paid Payouts are being processed within 24 hours. Any payouts pending due to audits will be completed before the 8th May deadline. Our goodwill Free Payouts also remain live, with the latest batch sent earlier today. However, as previously stated, they can take up to 30 days or longer and are not guaranteed to be processed in time. etherscan.io/address/0x4F78C… Please note: All pending Free Payouts will be cancelled on the 8th May deadline, as the payout mechanism will be disabled until licensing resumes. If you've left things to the last minute, we strongly recommend using the standard payout option to avoid disappointment. Thank you for your continued support and cooperation. – AskPlutus Team

PlutusSwap access is now live for all eligible EU customers! If you haven’t checked yet, log in now to see if you’re eligible.

Congratulations – Free Payout Activated! 🎉 All 117 participants who submitted answers before 16:30 UTC with a ticket reference have now had their Free Payout enabled and notified! Submit your request before 8PM to ensure it's processed before midnight, once any of your pending paid transactions are cleared. ⚠️Important Note: This offer does not apply to previously paid payouts. Please also note that Customer Support will not be monitoring tickets related to this promo during the peak period. Thank you for your understanding and cooperation. —AskPlutus Team

Currently, unable to post from the @Plutus account due to lack of @Support from @X.   It's now week 6 since we first created the ticket, still waiting for a response. Case# 0355620496

Pending PlutusSwap Transactions We are aware of the issue customers are experiencing with loading card balances via rewards and expect to resolve this temporary outage by Monday. Customers still facing delays from legacy transactions will also receive a resolution early next week, along with a goodwill gesture for the inconvenience. Please feel free to reach out to us @plutus_support. We are here to help! Thank you for your support.

This is indeed how the new receipts upload feature works!🤝 We can prompt specific transactions for validation and you can also upload receipts proactively. This way is faster for verification, more convenient for you to keep track of them and you don't need to keep the receipts at hand. Check this Support article for more details, it will be expanded as we add features: plutus.it/help/uploading-rec… - CS Team

Metal Merch Box Contest Winners 🎉 We're thrilled to share your excitement as you all get your hands on the Plutus Metal Merch box! We were blown away by the effort put into some of your entries! Check below for our winners 🎁

6-Month PLU Refund Promo Update Annual subscriptions queued for processing have now also been completed, bringing the total rewards airdrop to over 1 million PLU! ➕ Terms & FAQs: plutus.it/help/6-month-plu-r… Note: Support tickets related to this promo may face delays due to other higher-priority cases. Please make sure to read the FAQs. Thank you again, we appreciate your support

Free Payouts Tickets If you have an open ticket regarding free payouts, please review the following: 👇 • If you received free payout access but no longer have credits, it may be because you've used all your credits or due to the use of earned PLU on a third-party service. Please refer to the grouped email for further details. • If you did not receive free payout access, it means you were not eligible at the time, either due to wallet activity with earned PLU or not following the correct process. Please note that we are continuously monitoring data to prioritise all eligible customers. Any further tickets related to free payout access will be delayed due to higher-priority tickets.If you have an unrelated issue, please reach out to us—we are here to help! AskPlutus Team

We're aware of an issue causing some accounts to be temporarily suspended. Our team is actively investigating and working to resolve it as quickly as possible. Thanks for your patience – we’ll keep you updated.

1. Conceptual Proposal & Community Vote: Please note, this is a conceptual proposal and not a final plan. No changes will proceed without full details, community input, and regulatory compliance. PLU Rewards on the new chain will be renamed to distinguish them from the rare PLU on the legacy chain. Full details will be shared after the 20th February transition and put to a vote before implementation in Q2 2025. 2. Notification & Transfer Period: Once confirmed, everyone will receive an email with a 30-day notice, giving you plenty of time to make decisions. If approved, you’ll have time to transfer PLU from your internal balance to an external one. After the announced date, all PLU earned in-app will only be available for payouts on the new chain. 3. Self-Custody Stacking: Rare PLU: Only rare PLU from the original chain will be eligible for self-custody stacking for progressing on Reward Levels & CRY. PLU from the new chain will not work for this purpose. 4. PLU for Utility Redemptions: Rewards on the new chain will be limited to utility redemptions and cannot be used for self-custody stacking. These rewards will be redeemable for utilities with a minimum £/€10 value per PLU, with improved card top-ups on PlutusSwaps (terms apply). Questions? More details and a full FAQ will be shared later. If you have questions, leave them in the comments below, and they’ll be included in the FAQ, coming later in Q1.

Free Payouts Eligibility — Ticket Status Update ✅ All tickets related to new level unlocks have now been completed, with hundreds of customer granted access today. Due to the high volume of similar inquiries, we’ve sent a grouped response via email. We apologise for not responding individually, but all key details are covered—please review the email thoroughly. As doing so could save you time on follow-up questions—not reviewing it may cause delays and impact your benefits. If your issue is unrelated, it will also be addressed shortly. Thanks for your patience! Need further help? We’re here for you. 💬 — AskPlutus Team

PlutusCashback BETA (UK & EU) With UK already live and the EU trial feature launching shortly, please take a moment to read how it works and how it will evolve: nitter.app/DDhopn/status/19444500…

Dynamic Rewards: Conversion Opt-Out For internal PLU to be sustainably redeemable on the anchored PlutusSwap and other high-value utilities, all in-app rewards earned before 20th February must first be converted at a fair rate into Dynamic Reward Points. Customers who were previously granted eligibility can request a free payout. Alternatively, PLU can be moved externally using the payout options available to all (restriction-free and processed within 24 hours), where it becomes Rare PLU if the vote is approved. Please review the recent FAQs for more details: plutus.it/blog/new-era-for-s…

Reward Levels: Free Payout Eligibility If you haven't already qualified and are looking for information on how to get free payouts, and why it’s important to move PLU to external stacking before 20th February—at no cost—please refer to our two recent detailed articles and FAQs: 1. tinyurl.com/2mj5k9zt 2. tinyurl.com/ec9n5drp If you have more questions or need assistance, feel free to reach out to @plutus_support. We’re here to help! - Phil.

Have questions?  We’ve already got them answered for you! 🎉 Check out our detailed FAQs and the actions you need to take before 20th February: plutus.it/blog/a-look-back-a… If you still have any questions, reach out to us @Plutus_Support and we'll help!

📢Reward Levels: Free Payout Eligibility All pre-qualified customers for free payouts should have received an email by 29th January. If you met the requirements before this date but didn’t receive an email, please contact support: support.plutus.it/hc/en-us/r… If you meet the requirements after 29th January, expect an email by 10th February, and periodically until the 20th February cut-off. During this transition, all free payouts will be processed within 7 working days (or less), while the paid service remains available for 24hr payouts. Note: All requests to move PLU to an external wallet must be submitted by 20th February to avoid any potential impact on your Reward Level and CRY benefits. Payouts still in processing after the deadline will continue to count towards your Reward Level and CRY, as long as they were requested before the cutoff date. 🔗More details & FAQs: plutus.it/blog/your-guide-to…

Free Payouts: Status Update Following our January announcement of the 20th Feb transition, over 500K PLU has been paid out, with most of it distributed since free payouts went live last month! 🔗 On-chain data: etherscan.io/address/0x4f78c… Important Reminders: 👇 ✅Auto-Eligibility Review Complete: We’ve granted access to hundreds of users through exceptions, and all account and wallet data have been thoroughly reviewed. If you haven't been contacted yet, please refrain from reaching out to avoid delays—kindly refer to our other emails for available options. ✅ Reward Level Unlocks: All correct unlocks up until Feb 7th have been processed, and emails have been sent. If you haven’t received an email, please review our prior communications for guidance on unlocking a level via external wallets. 🔄 For those who have correctly unlocked a new level since 7th Feb: Rest assured that data is reviewed daily. There’s no need to submit a ticket—you’ll be contacted once processed.

Terms Update: Building a Healthier Ecosystem Our one of a kind lucrative rewards platform was created for savvy shoppers, and does not exist elsewhere! For everyone to enjoy responsibly, and as we prepare to release new features, all customers who engage productively in-app will be rewarded exponentially through CRY, perks, and discounts. However, those who have been non-productive or harm our ecosystem may face penalties in line with our recent terms updates. plutus.it/blog/important-upd…

Important Reminder: PLU Payouts Deadline The Dual Token System goes live on 8 May 2025, activating Rare PLU and Dynamic Rewards, along with the £/€10 emissions anchor on PlutusSwap and the 3% payout fees. Note: Payouts of Dynamic Rewards will only be available after licensing. If you wish to remove your PLU in internal balance, please do so before the Dual Token System goes live next month.

8th May—Rare PLU Upgrade No impact for customers stacking PLU in self-custody to unlock Reward Levels. Core principles remain the same; we’re simply ending PLU emissions and replacing them with Dynamic Rewards for in-app use. See FAQs & Video Chapters 👇 plutus.it/blog/new-era-for-s…

Double Rewards: Development Update Due to the team being all hands on deck to accommodate late payout requests and related issues, which we’ve now resolved, our initial plan to launch Double Rewards on Reward Levels this month will be released in Q1, as highlighted in recent emails sent during the transition. Rest assured, this is the next exciting release, alongside Golden Tickets, with more planned developments for 2025 and beyond: nitter.app/plutus/status/18950889…

Free Payouts: Ticket Status Update – 10th Feb 1. Auto-Eligibility is Complete: The selection process is complete, and all data has been reviewed. Eligible customers have been contacted, while non-eligible ones have been informed of their next steps. Note: Please do not submit new tickets to check, as this may cause delays beyond the 20th Feb cut-off. 2. Reward Level Unlocks: All correct unlocks up until 7th Feb have been granted access, you should have received an email. If not, please check your inbox for further instructions. Note: Please do not submit new tickets to check, new level unlocks via external wallets are reviewed daily, and you'll be contacted once processed. 3. Want to learn more? Please refer to your recent emails for instructions or visit the FAQs here: tinyurl.com/32y8u78u We are also here to help @plutus_support. Thank you AskPlutus Team

Important: Avoiding Breach of Policy Plutus is a one-of-a-kind, highly lucrative loyalty rewards card with strict terms of in-app use to maintain the system's integrity. Starting this week, accounts with repeated or 2+ violations in the past 12 months, and moving forward, will face limitations on certain utilities and payout requests until all terms are met. Please read our FAQs for more details: plutus.it/help/faq-breaches-…

@Support @X @premium #035562049 / #0321722185 Urgent: account security and access issues.🚨 This request is now pending for over a week. Please review.

Free Payouts — Status Update We’ve successfully completed the last batch of eligible free payouts from the transition, totaling est. 1.8M PLU—at no cost to our customers! 🦾 🔗 On-chain data: etherscan.io/address/0x4f78c… Important Updates: Reinstated Free Payouts: For those who were downgraded due to a late payout request but followed the correct process, your free payout credits have been reinstated. Please see our email for details and continue requesting your free payouts! Incorrect Process Followed: For those downgraded due to no payout request or not requesting the correct amount required in the external wallet to maintain their level, please refer to the email we just sent for details and available options. Pending Payouts: If you still have a pending free payout from late into or after the transition, please check your email for specific instructions and status update. CRY Reinstatement: Any CRY missed as a result of Reward Level change will be reinstated at a later date for eligible customers. More details are also included in emails we sent. If you have any questions or issues not related to free payouts or the transition, don’t hesitate to reach out. We’ve resolved most of the transition backlog that caused delays and impacted your experience with our CS team. We apologise for this and are now ready to assist you as quickly as possible! Let us know how we can assist further! AskPlutus Team

Transition Update: Rewards & Account Eligibility 1.Reward Level Downgrades Some users who submitted late payouts were downgraded due to the automated transition process. If you believe you were affected, please contact the Plutus CS Team. We'll manually correct this for all eligible users. 2. Eligibility for "Processing After Deadline" & Manual Correction You must have either queued a payout of the maximum limit (999 PLU) or have your max internal balance in pending before the 20th of February. 3. Myth-busting: "Blocked" Accounts Your account stays fully active during the 30-day decision period. You can accept the new T&Cs to keep using Plutus, or if you choose not to, your account will close on 20th March 2025. Need further help? We’re here for you. 💬 AskPlutus Team

Final Days to Claim Your PlutusGifts Fee Refunds! ⏰ Roll out completes with live access for everyone in 24 hours. Unlock a new Reward Level (Chad to Honey Badger) and enjoy 100% of your fees on gift card refunded in PLU. Offer ends Dec 13th! 🎁 plutus.it/help/upgrade-your-…

Runner-up Winners 🏆 • @RLunitz • @Nagatocchi • @gameroomcoolta • @BagsAndRacks • @CardMapr

Incident Update – Resolved The issue that caused some accounts to be temporarily suspended has now been fully resolved. All accounts are fully functional, and impacted users have been contacted directly. Thank you for your patience!

Reminder: PLU Burn does not impact stackers on Reward Levels. Core fundamentals remain unchanged, we are simply ending emissions by burning the Rewards Pool supply held by Plutus. Emissions will be replaced by Dynamic Rewards. Full Details: plutus.it/blog/new-era-for-s…

Rewards Emission Rates For customers who haven't followed our updates since the 2024 Whitepaper release or missed our emails, please check out the simplified details on PLU emissions and redemptions tied to tangible utility value. Full Details: plutus.it/blog/a-look-back-a… Learn more about how we aim to match these rates on PlutusSwap 👇

Terms Update: Building a Healthier Ecosystem All platform users are encouraged to follow platform rules, engage in productive activities, and collaborate with our valued customers to build a healthier ecosystem. Please read out terms for more details: plutus.it/blog/important-upd…

🎉 PlutusGift Screenshot Competition 🎉 We're thrilled to see so many enjoying PlutusGifts and taking part in our screenshot competition - but there can only be 10 winners! Find out who took home the candy 👇

0Fee brand visual bug fixed. Rest assured any one incorrectly charged will be refunded in their local currency.

Important: 24hr PLU Rewards Payouts Our audit team has been working around the clock to process thousands of data points and requests, returning to 24hr payouts. Please request your rewards payout to your connected wallets to avoid breaching terms: plutus.it/help/faq-breaches-…

Free Payouts: Processing Times & Limits Got questions about processing times, limits, or how to maximise your free payout credits? We’ve got you covered! 📖👇 🔗Full details: nitter.app/Plutus_Support/status/…

🎉 Metal Card Photo Contest Winners! 🎉 After careful consideration (and lots of "wow" moments), we’re excited to share the winning photos with you. 📸✨ 🥇 @alcherblack 🥈 @expodentials 🥉 @larabirabert More details below 🧵

@Support case #0355620496 **Urgent request** We are currently facing account access issues during the authentication of our account connected to this organisation. Kindly review at your earliest convenience.

Lower Reward Levels The planned front-loading features are in development and are scheduled to release in Q1 as planned. See Roadmap: app.loopedin.io/plutus?card=…

PlutusCashback Beta Update Merchant transactions typically settle within 5 days (often 2-3). However, some settled transactions may take longer to appear in your cashback vault during this Beta phase. Rest assured, they will show once the ongoing updates are complete. We’ll share an update here as soon as the system sync is complete and all transactions are reflected. Thanks, AskPlutus

100% Fee Refund Promo: PlutusGifts 🎁 The offer is now open to all customers with daily access until 8th December! Next week, PlutusGifts will be available to everyone, but without the fee refunds. ⏳ Get all the details here: plutus.it/help/upgrade-your-…

PlutusGifts: February Promo Update We’re verifying eligibility for stackers still qualified for the new PlutusGifts (£10 monthly cap). Eligible customers will be notified by email next week with access details: plutus.it/blog/plutusgifts-p…