Oncor delivers more than just electricity. For more than 100 years, we’ve built a reputation of caring about the communities & more than 14M Texans we serve.
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🌦️ Storm Information to Save
➡️ Save this post so you have important storm information ready when you need it.
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🌦️ Información sobre tormentas para guardar
➡️ Guarda este mensaje para que tengas a la mano importante información sobre tormentas cuando la necesites.
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EMERGENCY UPDATE: Due to the severity of the electric generation shortfall, our expected outage length of 15 to 45 minutes has been significantly extended. Outages due to this electric emergency could last for hours & we ask you to be prepared. (1/3)
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EMERGENCY UPDATE: While we are likely aware of your outage, restoration times are not yet known and outages could last for hours. Follow these tips for staying warm when power is out. If you are experiencing a life-threatening or emergency event, please call 911.
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EMERGENCY UPDATE: We have just received direction from @ERCOT_ISO to reduce additional electric load because there is not enough generation. Customers, please be prepared for additional outages and stay weather aware due to an active Winter Storm Warning. (1/2)
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EMERGENCY UPDATE: Yesterday, @ERCOT_ISO directed Oncor and other utilities to begin restoring power previously dropped from the electric grid. As a result of the increased generation and stable demand, Oncor has since been able to cease controlled, or rotating, outages.
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Please join us in thanking the many utility partners who traveled near and far to help us restore power to our customers. With their support, power has now been restored to more than 300,000 customers! #TeamWork #ThankALineman
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EMERGENCY UPDATE —There are 2 major issues affecting many customers right now: winter storm outages & controlled power outages directed by @ERCOT_ISO. We’re doing everything possible to respond to each power emergency event. Customers don’t need to report outages at this time.
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EMERGENCY UPDATE: Additionally, our crews continue to restore equipment damaged by the significant winter storm so those homes & businesses can receive power ASAP. Crews, including mutual assistance contractors from out of state, have been relocated to areas of highest need.
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EMERGENCY UPDATE: At the request of @ERCOT_ISO, Oncor & TX utilities have begun rotating electric outages to protect the electric grid. These typically last 15-45min, but may vary depending on winter weather and grid conditions. Please continue to conserve energy where able.
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EMERGENCY UPDATE: @ERCOT_ISO, agency that manages the TX electric grid, reports extreme weather conditions caused many generating units across fuel types to trip offline & be unavailable. Rotating outages likely to last thru the AM &could be in effect until weather emergency ends
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EMERGENCY UPDATE: The TX power system is currently facing an unprecedented shortfall of electric generation. @ERCOT_ISO has requested Oncor & utilities across TX to implement controlled power outages to reduce high demand & protect the integrity of the electric grid. (1/3)
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EMERGENCY UPDATE: At this time, @ERCOT_ISO is unable to predict when grid conditions will stabilize. All customers are urged to be prepared for cont' extended outages. Please also prioritize safety. Warming stations are available in many areas- check online or call 211 for more.
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EMERGENCY UPDATE: Rotating outages remain in effect at the direction of @ERCOT_ISO because the supply of electricity is lower than demand. It is possible to experience multiple outage rotations. We recognize how unsettling these outages can be and strive to minimize impacts.
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As of 5 a.m. approx. 30K customers are w/o power. A majority of outages – ~24k – are in the Dallas metro area & adjacent N & NE counties. The storm has also greatly impacted the N & W regions of our service area, w/ approx 5k outages near the Red River & 1K in the Permian Basin.
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EMERGENCY UPDATE: We recognize the hardships and extreme frustration customers without power face during these historical low temperatures and are ready to deliver power as soon as electric generators are able to provide it.
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Crews have been working through the day to restore power to customers in the heart of the #DallasTornadoes impact area. We expect the 900 remaining customers to be restored late tonight.
Day or night, rain or shine, we'll work to power on our community.
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While Oncor does not own or operate any electric generation, we are ready to deliver power as soon as it is available. (2/2)
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In addition, we are responding to separate outages caused by the record-breaking winter storm that continues to impact our entire service territory. We are doing everything possible to respond to each of these power emergency events. (2/3)
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EMERGENCY UPDATE: Oncor was able to rotate some outages overnight, but poor grid conditions have continued to prevent us and other utilities from rotating, or rolling, the entirety of these outages, leading to extended periods without power for many of our customers.
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EMERGENCY UPDATE: Grid operator continues to restore power, electric companies continue to bring generation back online.
Grid operator continues to restore power, electric companies continue to bring generation back online: ercot.com/news/releases/show…
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We're sending a special shout-out to all the men & women of our mutual assistance teams & contractors who deployed to TX. When a severe weather event strikes, electric utilities from across the country band together to help quickly & safely restore power to communities in need.
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EMERGENCY UPDATE: We continue to protect the Texas electric grid & focus on the statewide power emergency at hand. We do not own or control any generators that supply power. We are ready to quickly & safely deliver power as soon as it is available. (1/3)
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We remain in close coordination with ERCOT & we appreciate everyone’s patience as we do all we can to protect the integrity of the Texas grid. (3/3)
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RESTORATION UPDATE: Day & night, crews have worked long hours to restore power to customers as soon & as safely as possible. From resetting poles & wires to repairing & replacing transformers, our men & women have worked non-stop to address outages.
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As soon as enough generation is available, we will return to a regular cadence of rotating outages with the goal of providing any temporary relief that we can for those who have been without power the longest.
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EMERGENCY UPDATE: Due to ongoing record-low temps and generation, @ERCOT_ISO has continued to direct Oncor & utilities across TX to drop power load through maintained controlled outages. These controlled outages are occurring across the state and our entire service territory.
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EMERGENCY UPDATE: Rotating outages primarily take place in residential neighborhoods & business areas. At this time, it's not known how long these outages will last. @ERCOT_ISO is monitoring supply and demand of electricity across TX & updates will continue to be shared here.
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Oncor crews have worked throughout the night assessing damage and restoring power across the Dallas-Fort Worth Metroplex. Since the storm, power has been restored to more than 80K customers. Crews will continue to work as quickly and as safely as possible to restore all impacted.
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EMERGENCY UPDATE: Severe winter weather that affected TX this wk resulted in damage to some electric equipment. Crews have continued to work 24/7 to ID areas of repair & perform restoration work. Teams are 100% committed to getting the lights back on across the service territory.
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Unfortunately, there has been so little generation available that we have been unable to rotate additional outages. As soon as enough generation is available, we will rotate outages with a focus on those who have been without power for the longest period of time. (2/3)
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Oncor vehicles have officially set sail for Puerto Rico power restoration. Check out their voyage through the Gulf of Mexico bound to help expedite electric repairs after Hurricane Maria. #PoweringPR
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Here are just a few of the linemen who worked to rebuild crossarms, string new wire and reset poles in North Dallas. Thank you for your countless hours and time away from love ones as we continue to restore power in the community. #DallasTornado #ThankALineman
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We are asking all Oncor customers to be prepared to be without power for an extended period of time. (3/3) ms.spr.ly/6017p4ALf
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Thank you to our mutual assistance partners from @alabamapower for their continued help in restoring customers following this week's severe winter weather. Work will continue around the clock until all customers who can safely receive power have been restored.
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In continuing our efforts to safeguard the grid and respond to @ERCOT_ISO’s request to conserve energy across Texas, here are some important ways to conserve energy once customers have power restored:
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The length of these controlled outages have been significantly extended due to current emergency grid conditions & severe cold weather. These outages are taking place across the service territory & ERCOT has said they could be required through Tues (2/3) ms.spr.ly/6017p4ALf
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TX grid just got a boost w/ 1k miles of new lines bringing #renewableenergy to you. Read more: buff.ly/1x1qrny
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These personnel are well experienced in working in extreme weather conditions and will be working around the clock to assess damages, clear debris and repair damaged equipment.
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EMERGENCY UPDATE: During these rotating outages, customers are encouraged to take safety precautions such as staying inside, avoiding travel and checking in on neighbors. Here are some tips from @NWS on how to stay warm when the power is out.
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Oncor Restoration Update: Power On to More Than 340,000 Customers ➡️ ms.spr.ly/6013Y9gQZ
We estimate that restoration will be substantially complete by Friday evening, weather permitting. Harder hit areas are expected to be restored Saturday.
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EMERGENCY UPDATE: Our phone lines and reporting systems are experiencing a record influx of inquiries. This overload may prevent you from getting into contact with one of our agents. At this time, outages are continuing across the territory at the direction of @ERCOT_ISO
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RESTORATION UPDATE: Our teams and mutual assistance crews are working around the clock to make all necessary repairs to equipment affected by this week’s severe winter weather. (1/2)
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Oncor personnel began working in the rural, mountainous areas of #PuertoRico on Jan. 22. Bulldozers have cleared paths in wooded areas so trucks could access roads and begin work. We've made good progress and local residents are excited to see us! We are proud to be #PoweringPR!
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Announced this morning: @ERCOT_ISO made significant progress overnight restoring customer power, although some outages still remain throughout the state: ms.spr.ly/6018pAWua
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We're giving a big Texas thank you to Oncor linemen for all they do. Across 400 communities and more than 100 counties, they work around the clock to serve our customers. #ThankALineman
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EMERGENCY UPDATE: The second winter storm is also continuing to move through our service territory, potentially resulting in multiple inches of snow, significant ice and sleet accumulation.
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While weather impacts are ongoing, personnel and out of state mutual assistance contractors were staged across the territory before the storm and are now actively engaged in restoration efforts.
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EMERGENCY UPDATE: There continues to be a lack of available generation, and as a result, controlled outages remain in place as directed by @ERCOT_ISO.
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Thank you to the hundreds of mutual assistance crews supporting our TX communities. Our mutual assistance & Oncor teams are pre-positioned across our service area, including having additional resources and supplies so that they’re ready to activate as soon as it’s safe.
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Oncor has deployed 500 employees and contractors to #Florida as part of the broader mutual assistance effort to preposition power resources as #HurricaneIan approaches the Sunshine State alongside @TampaElectric and Florida Power & Light (@insideFPL) ➡️ ms.spr.ly/6019dBcUf
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EMERGENCY UPDATE: Conservation remains critical & @ERCOT_ISO continues to urge all Texans to limit & reduce their electric use as much as possible.
"Every grid operator & every electric company is fighting to restore power right now," said ERCOT President & CEO Bill Magness.
ERCOT calls for rotating outages as extreme winter weather forces generating units offline. “Every grid operator and every electric company is fighting to restore power right now,” said ERCOT President and CEO Bill Magness. ercot.com/news/releases/show…
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#PoweringPR update: Our crews are headed off to board the plane to Puerto Rico to assist with power restoration efforts after Hurricane Maria. Wishing our linemen safe travels and work ahead as they take part in this important mission. #ThankALineman
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Our personnel will continue working 24/7 to restore power to remaining customers. We recognize the hardships this power emergency has caused our customers & communities. We appreciate their patience as we awaited the return of electric generation & protected the TX electric grid.
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Early Tuesday, Oncor personnel restored power to nearly 200K customers! We're making steady progress,
and remain focused on clearing vegetation and reconstructing distribution equipment to restore power as quickly and as safely as possible to our customers. #ThankALineman
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Our crews are in great spirits after more than 2.3K customers have been restored in Puerto Rico. We’ve set poles, replaced conductors & services to those without power. Over the weekend, another set of Oncor linemen arrived on the island to continue our work in #PoweringPR!
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Oncor is echoing @ERCOT_ISO call for conservation. Due to record-breaking electric demand & reduced power generation due to the extreme winter weather, all Texans are asked to reduce their electric use as much as possible Sun. Feb. 14 - Tues. Feb. 16.
ms.spr.ly/6016p4XkC
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As of 9:00 a.m., there are approximately 9,000 remaining outages from the cold weather and lack of generation impacts experienced earlier this week. We expect remaining customers will be restored today. (1/4)
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RESTORATION UPDATE: As of 7 PM, approx. 145K customers across the Oncor service territory are w/o power. Of those, 63K outages are from cold weather & lack of generation impacts experienced earlier this week. (1/5)
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400K+ restored as of 4 pm: 7,500+ personnel, incld. mutual assistance utility partners from across several states, have restored 400K+ customers impacted by this week's severe storms. Work continues this evening, overnight & through the week until all customers are restored.
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A procession of bucket trucks head out to restore power with the help of police. Now, approx. 5,200 Oncor & mutual assistance personnel are a part of restoration efforts. Thanks to local law enforcement for getting us through traffic & to our impacted customers. #DallasTornandoes
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(1/2) This afternoon, a line of severe storms with nearly 70mph winds, hail & lightning entered our N. Texas portion of our service area. At 4:15p, 94.8K customers are reported without power. Crews will work as quickly & as safely as possible to restore power to those impacted.
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Safe travels to all of the Oncor men and women who are headed to the west coast to help with power restoration after the #Californiafires #ThankALineman 👷♂️👷♀️
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While assessment and restoration efforts are ongoing, Oncor used specialty equipment today, such as helicopters, drones and aerial lifts, to help identify and remove large amounts of debris caught on transmission and distribution lines.
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Freezing temps & hazardous road conditions are challenging crews, but work will continue 24hrs/day as long as weather conditions allow. Here’s a look at what our frontline teams & 1.7k+ mutual assistance crews are seeing as they restore power across our communities. (1/2)
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Looking for your dream home? Look for these 6 things to make
your space more #energyefficient. buff.ly/1u3SkO2
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And our crews are off to help @DukeEnergy with restoration efforts on the East Coast! About 200 Oncor employees and contractors will arrive soon to restore those impacted by #HurricaneFlorence
From your loved ones at home, stay safe! #ThankALineman
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It's summer in the Lone Star State, and heat is the name of the game! Tune into Meteorologist Jen Myers, as she talks about triple digit temperatures this weekend, and how you can conserve energy to keep the electric grid safe and healthy this summer. ☀️😎💡
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Battery back-up systems, #microgrid development & better
service. It’s what’s new from Oncor thewire.oncor.com/News/Pages…
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And they're off! Around 160 Oncor employees and contractors are off to help our neighbors off the coast #HurricaineHarvey
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More than 200 Oncor employees & contractors leave this morning for Florida to assist @insideFPL as #HurricaneIrma is due to make landfall.
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Our trucks are now at the port in Lake Charles, La. - ready to make the voyage for Puerto Rico restoration! About 80 personnel and nearly six dozen trucks from @oncor will soon join the effort to restore power after #HurricaneMaria #PoweringPR
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RESTORATION UPDATE: As of this morning, there are approx 27K remaining outages from cold weather & lack of generation impacts experienced earlier this week. At the peak of the @ERCOT_ISO directed load shed, more than 1.3 million customers were left without power. (1/9)
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.@JenMyersWeather is on scene at the shopping center at Preston and Royal assessing damage where Oncor crews will reconstruct electric equipment in the area. Remember to stay away from downed power lines as personnel work around the clock to restore power.
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Grid operator @ERCOT_ISO announces that the grid is back to normal conditions.
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1/3 100K+ customers restored: Oncor damage assessment & power restoration teams have been deployed across DFW & surrounding counties following a line of destructive storms Tues. While we do not have a specific time for power to return, resources will continue working day & night.
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Welcome back @StateFairOfTX! Whether it’s the music, rides or deep-fried treats you enjoy, we hope everyone has a safe & fun time at this year.
#DYK the iconic Texas Star uses 1MW of power, enough energy to power 500 washing machines! #PoweringTexas
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Oncor front-line teams & mutual assistance resources continue around-the-clock work across our service area, including in hardest-hit Tyler, Round Rock & Taylor, & Sulphur Springs areas. Here's a look at some crews from last night's restoration work as they continue work tonight.
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We have been making steady progress to get the lights on for our customers. More than 340K customers have been restored, and less than 8K outages remain. We will continue to work as quickly and as safely as possible to restore power to all impacted by the storms on Sunday.
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Crews continue to work day & night to restore power following this week's severe weather. As more snow & ice develops, additional damage & weather hazards are projected throughout the region. Personnel continue to work to make repairs & prepare for incoming weather impacts.
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Enough generation & stable demand has remained throughout the day to prevent the need for controlled, or rotating, outages. However we will continue to follow the direction of ERCOT should electric generation change & immediately take steps to inform our customers of any updates.
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From restringing lines, to resetting poles, to clearing downed trees & branches, crews are working as quickly and safely as possible to complete the restoration work. (2/2)
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Due to the large amounts of system activity surrounding power restoration, we expect it may take some time for our tracking systems to accurately reflect these updates in our outage map. We will continue to follow @ERCOT_ISO direction should generation change & share updates.
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(1/2) This afternoon a line of severe storms producing high winds, strong rain & intense lightning affected our DFW portion of our service area. As of 3p, more than 200K outages were reported. Crews will work as quickly & as safely as possible to restore power to those impacted.
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Widespread #poweroutage? Maybe in the movies, but not in Texas.
Read more at thewire.oncor.com
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And they’re off! More than 100 Oncor personnel are traveling to Florida to preposition power restoration resources before #HurricaneDorian impacts the East Coast.
From your loved ones at home, stay safe!#ThankALineman
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Even with this increased capability, we still have many customers who continue to experience extended outages. We continue to strive toward providing any temporary relief that we can for those who have been without power the longest as soon as enough generation is available.
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We’re on our way to North Carolina this morning to assist with power restoration. #HurricanFlorence 🌀👷♂️💡 #WeDeliver
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If you are still without power, and have not yet reported your outage today, please report it by calling 888-313-4747, texting OUT to 66267, using the MyOncor app or visiting ms.spr.ly/6011pAAAU. (4/5)
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Oncor personnel worked through the night & continue restoring power this morning for customers. With freezing temps and freezing precipitation continuing this morning, remember to keep safety top of mind & check in on neighbors, friends & family.
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Following this morning’s destructive storms, Oncor teams & resources are out in force working to assess damages, & clear displaced debris & vegetation, & access areas to perform repair work across impacted areas. Work began as soon as it was safe & will continue around the clock.
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And they're off! Around 160 Oncor employees and contractors are off to help our neighbors off the coast #HurricaneHarvey
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Today we're thanking a lineman for the extra hours they've put in after severe weather impacted our service territory this June. Thank you for your dedication to our customers, and working as quickly and as safely as possible to restore power.
#ThankALineman
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RESTORATION UPDATE: Oncor teams worked through the night and continue today to make necessary repairs to weather-damaged electrical equipment to restore service to customers. (1/2)
ALT Oncor teams worked through the night and continue today.
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Sun rises on our trucks in FL ready for another day of power restorations with @insideFPL and 20k other utility workers after #HurricaneIrma
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There are approx 150,000 remaining customers w/o power- this is the result of damage from Wednesday winter storm, previous winter weather/storm damage that couldn't be identified until equipment was re-energized & damage to electric equipment caused by record-breaking low temps.
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Thanking our utility partners from Texas and across the country who arrived today to help with restoration efforts! #TeamWork Learn more on their arrival: ms.spr.ly/6018TJIhn
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Become a Digital Storm Chaser, and be prepared for the #weather, no matter what it brings. bit.ly/1HKSu4B
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#OncorWeatherCurrent update: A Winter Weather Advisory remains in effect for our western service territory & there's a hard freeze warning for much of our eastern territory. Snow & wind continue to be issues for our southern regions, but should be gone by sunset. #TXWX #DFWWX
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