hello
this response to our official appeal was received Friday PST time. sorry for the late update as we have been handling another personal situation regarding this entire ordeal.
@discord have denied the appeal on the grounds that we did not promptly notify or remediate the two security issues we faced. this is obviously unbelievably untrue as both issues were fixed within sub 2hours and my average response time to discord has been within a few hours of receiving their message. in contrast they have taken on average 5 days to respond with their response completely ignoring and not making use any information I provide them.
they also allege we failed to provide accurate and complete information regarding our access to API data in a 'timely' matter. once again the list we provided contained around 1,400,00 bot ids and was simply just a mongo export of our bots collection. it was provided by their deadlines. they have only reset 31,000 bots of which countless have never been used on botghost. if they are so concerned about security why do they not communicate with me to accurately reset the bots?
it seems beyond clear at this point that no matter what we do or say nothing will be enough and they are intent on shutting us down by any means. at this point we are going to put together one last appeal. for some reason they have extended the deadline for us to 'comply' to July 31st. why they have done this I have no idea.
a lot of people have been trying to suggest new ways of us operating to get around discord banning us from soliciting tokens. botghost at its core is a no code platform for people getting into bot development. we want to create the simplest way to get started so solutions involving generating code, creating an app or any other technical solutions are not something we are looking to do. we are simply asking discord to apply their TOS fairly and allow us to do what every other platform on discord is doing. I also strongly suspect that no matter what solution we would have come up with would have been met with some other interpretation of their TOS to shut it down.
in terms of the servers. we are shutting down the bot servers today until we receive another response. it is simply not financially viable to run our platform without subscription payments and new subscribers. we have had over 7 years to build up to this point so removing all payments suddenly is causing us to run at a tremendous loss finically.
thank you for your understanding.