Fast, personalized, and efficient #customerservice for growing businesses. Request Live Demo: tinyurl.com/43b8bzrc
New York, USA
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Exciting news! 👀Kustomer signed an agreement to join Facebook. 📣🎉 Read about it now and follow us as we enable better experiences and communication between people and businesses. #CX #Customers #Messaging Facebook
👉🏼 ow.ly/MiyL50Cyqog
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Kustomer is offering to buy out your current Zendesk contract and offer up to 40% off. Interested? We thought so. #Maketheswitch 👉🏼👉🏼ow.ly/teSE50AJ1mY
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We’ve just raised a $26M Series B round led by @RedpointVC, and we’re adding @Cisco_Invests as a new strategic investor! Now let's get out there and keep disrupting the #CX space. Read our CEO @BradBirnbaum's announcement here: bit.ly/2JzCF7U #SeriesB #startup #CX
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$35M in Series C funding and 500% year-over-year growth makes us one of the fastest growing #startups in #NYC. And guess what? We are hiring! bit.ly/2UbRmip
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We just raised $40M to help brands make personalized, efficient and effortless customer service a reality. Learn more: ow.ly/eUAG50urRlj
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Our favorite beauty brands @sokoglam, @boxycharm, and @glossier are all doing an amazing job using #socialmedia to reach customers. Follow them for some inspiration, and read more on our blog! bit.ly/2whBqS7
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Kustomer has launched out of private beta. Check out the news! #startup #tech #launch #nyc prnewswire.com/news-releases…
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Today is an incredibly exciting day for the entire Kustomer Krew. We are proud to announce our acquisition of @replydotai, deepening Kustomer’s intelligent #automation capabilities! 🤖🍾🎉kustomer.com/blog/kustomer-a…
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We are incredibly excited to share with you that today starts #MakeTheSwitch week 🍾🎉 Join all these amazing events to learn what a ticketless future could mean for you and your team. ow.ly/AaIR50B7gU3
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Huge congrats to our client @ring on their acquisition by @amazon, a natural fit that's sure to drive even further innovation for both businesses! bit.ly/2EWKrq5
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Today we stand with the Black community, and all of those who have experienced racism and hate, as we advocate for and promise to be a part of the change in our companies, our communities, and our society as a whole.
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We're celebrating our latest round of funding at @NASDAQ with @Canaanpartners! No better way to ring in this exciting new chapter for our company. Read @bradbirnbaum's announcement here: bit.ly/2JzCF7U #Nasdaq #SeriesB #FridayFeeling
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We are grateful for @ttunguz and @redpointvc continued support. Read more from Tomasz on how Kustomer is serving the people first enterprise: tomtunguz.com/kustomer-serie… #Kustomer #CX #SeriesC
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With Kustomer + @instagram integration brands will be able to:
→ Respond to direct messages, @mentions, and stories from Kustomer platform
→ View Instagram messaging in a single timeline view
→ Leverage intelligent routing
→ Track KPIs
Read more: ow.ly/ZNXS50BWW3A
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We just raised $60M to continue our global expansion and heavily invest in helping brands deliver exceptional #customerservice. Read more about our Series E: fal.cn/35qC5
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Sharing our side of the story on this week’s NY Times article. Kustomer keeps client data safe, secure and private. fal.cn/34WcV
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Check out our Founder @BradBirnbaum on the big screen for the closing bell at @Nasdaq along with New York's leading Cloud and SaaS companies, celebrating the launch of @CloudNYSummit! #CloudNY #NYCTech #Innovation
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We’re excited to announce that #support teams can use Kustomer to communicate with customers via #FacebookMessenger!
bit.ly/2r1aYeD
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"Since moving to Kustomer, our average response time to sellers has gone from over 6 hours to under 2 hours." @PaddleHQ thrilled to see such phenomenal results! ow.ly/p4eS50kf6YZ
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Celebrating our Kustomer Krew's dedication and our customers' trust today. Your continuous support is pivotal in our journey. Grateful for the community we're building together. Wishing everyone a great day!
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Had a great pizza Friday with delicious pizza from @SliceLife! Not pictured: the empty boxes 5 minutes later #pizza
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We're proud to partner with @aircall to help our customers deliver amazing #service with their cloud-based phone system. Read all about it on their blog! #CustServ #CX #integrations bit.ly/2AotIu1
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👑 Thrilled to be named a top SaaS company ruling the east coast via @SaaStock
saastock.com/blog/top-saas-c…
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Good morning #sunshine! We hear you. @kustomer is the next-gen alternative to outdated #CRM companies (like you) that have dominated for over 10 years. It's time to shake things up. Check out the platform for the people-first enterprise. #CX #CustomerExperience #CustomerService
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Don't miss this interview with our CTO @jeremysuriel from partners @MongoDB on how they're helping us build a platform that gives you the total view of your customers: bit.ly/2DJWn9v
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“Customer Relationships Are Broken. (And How We Are Going To Fix them)” @bradbirnbaum blog.kustomer.com/customer-r… #customerservice #CRM
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Our CEO @bradbirnbaum sat down with @micahsolomon to share how Kustomer is powering customer support for today’s #DTC retail brands: fal.cn/34qJy
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We are excited to be mentioned in @NeerajVC and @loganbartlett's @cloudnysummit Software 2019 presentation. Check it out below and see how we are making waves in #CX tech: nitter.app/cloudnysummit/status/1… #CloudNY
IPOs, M&A, and forces of growth — Here’s Software 2019. @NeerajVC presents this year's version of his annual state of #software presentation at #CloudNY --> battery.com/powered/software…
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Excited to announce our $12.5 M in funding, we have big things in store. Thanks @ingridlunden! tcrn.ch/2doGfhl via @TechCrunch
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Thrilled to be included in @Smoochlabs annual State of Messaging report featuring data and insights on chatbots, conversational commerce, voice, omnichannel CX, and our CEO @BradBirnbaum! Check it out: bit.ly/2CASYeu
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We have partnered with @LookerData to create a solution that provides broader, company-wide insights and analysis.
bit.ly/2sYiEPG
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Great event today in #SF! Thank you to all of our speakers for sharing your insight, to our partner @CXPA_Assoc, and to @redpointvc for hosting us! #KustomerSummit
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"Really powerful how you can run huge products off Kustomer" -@howardlindzon speaking with our CEO @bradbirnbaum at #StocktoberfestEast
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We just raised a $35M Series C led by @BatteryVentures! Learn more about our exciting announcement in @TechCrunch! techcrunch.com/2019/01/24/ku…
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Our NYC Krew moved into a beautiful new office today. Check out some photos of the team's new home, and see how you can be a part of our growing team: ow.ly/x7lO50vf9oE
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Happy #AdministrativeProfessionalsDay Katie! Thank you for all that you do for our krew everyday. #celebrateadmins
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Love this photo of our CEO + Co-founder @bradbirnbaum, @NeerajVC, and @JohnTChambers at today's @cloudnysummit #CloudNY
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So excited to see our clients @DagneDover sharing best practices for #DTC brands at #GlossyForum: The Direct-to-Consumer Era. They truly provide a first-in-class #customerexperience, and there's a lot to learn from their approach. CC @glossyco
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Happy Black History Month from all of us here at Kustomer! To celebrate the month our Kustomer logo will feature the colors of the Pan-African Flag to honor the sacrifices, heritage, & pride of African-Americans & Africans everywhere.
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Our CTO and co-founder @jeremysuriel shares the most impactful projects our technology and engineering teams are working on with @BuiltInNewYork: builtinnyc.com/2019/07/15/ny…
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Thanks @edsim for the shoutout this evening on @technology, and congratulations again to @Boldstartvc for Boldstart IV and Opportunity I fal.cn/358FH
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🎙️ SPEAKER ANNOUNCEMENT 🎙️Our very own Vikas Bhambri @spicedawg56 will be delivering an unmissable seminar at @CallCentreEx, so make your way to Theatre 18 tomorrow, March 27th at 12:30 PM ⏰ Get your tickets here: bit.ly/2StTXHs #CallContact19
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Join us at @Five9's annual CX Summit.
Registration is still open: ow.ly/QBWD50G201Z
#five9cxsummit #CX #cxstrategy #customerexperience
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We'd like to welcome @sweetgreen to the Kustomer family and are proud to partner with this innovative brand that has remade the salad as we know it.
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After switching to Kustomer, @mylolatweet saw a 15 percent increase in the efficiency of their customer service. Read the full case study here #custserv #CX #customerservice: bit.ly/2uJyHQN
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At #CCWVegas18 but worried you won't be able to see the #ArgentinaCroatia #WorldCup game? Kustomer has you covered. Stop by booth 423 NOW to catch all the action. We don't care who you support, just don't bet on tickets! #CCWDigital #CCW18
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📣Kustomer is named by @destinationCRM one of the top 100 #CRMs and the fastest growing #SaaS company of 2020 by @saasmag! 🚀The Krew is killin' it!
👉🏼ow.ly/IBA250AXRNw
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Excited to welcome two new teammates to Kustomer next week! Interested in joining the team? Apply directly at kustomer.com/careers
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At just over 300 strong, 💪🏼 🚀 the #KustomerKrew was so happy to get together for the first time since the pandemic. #KampKustomer
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Get into the technical details of Kustomer's platform with this interview with @MongoDB! bit.ly/2DJWn9v
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Huge thanks to everyone at Kustomer who donated over 380 lbs of food to @CityHarvest NYC! Amazing cause, amazing team #happyholidays
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Great article by @howardlindzon at @SocialLeverage on how Kustomer is changing the customer support landscape: howardlindzon.com/kustomer-a…
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All this customer-first stuff was a mistake. Tickets are the answer. That's why we're launching Tikkets: bit.ly/2pRqU0J
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The Future of Retail is coming. There's been over 4,000 store openings since 2017, and sales have increased more than 3% per year since 2008. Hear what @rieglobe, @alonwaks, and @RandiZuckerberg had to say about these huge shifts in the market. bit.ly/2GKi7Eo
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Check out some of the amazing features our engineering team launched in May! #startup #productupdates bit.ly/2sExBDk
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Brands like @UNTUCKit, @Slicepizzaapp, @DressAnomalie, and @SmugMug are using Kustomer to answer their customers more quickly and efficiently. See their success stories here: kustomer.com/customers/?utm_…
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“How To Beat Amazon: The Next Generation of eCommerce” by @RMB #CX #ecommerce #startup bit.ly/2lHPfFZ
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The latest Conversations with Kustomer #podcast is out, featuring @jtwatkin from @1callres and @CustomerIsFirst from @CXAccelerator! If you're at the #ICMI #CCExpo, stop by booth 617 and tell us what you think! @CallCenterICMI bit.ly/2KMAZnM
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Happy #CustomerServiceWeek! We're celebrating the #CX heroes we work with at Kustomer. Congrats to Katherine Montelione from @RenttheRunway on helping create a stylish, effortless experience! Learn more about #DTC retailers are upending fashion here: bit.ly/2I3HeC4
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"Our customer satisfaction has increased by over 20% since we changed our customer messaging platform."
Way to go @PaddleHQ! Read more about why they switched to Kustomer: ow.ly/qleH50kf7UJ
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Kustomer and @awscloud are revolutionizing #omnichannel service with our new #AmazonConnect integration. Read the full announcement on our blog here #integration #custserv #productupdate: bit.ly/2JqU3Zi
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Kustomer: A CRM Platform Actually For Customers pymnts.com/news/retail/2016/…
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What an awesome surprise! Thank you to our friends at @envoy for the delicious cupcakes from @GTownCupcake.
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Yesterday our #KustomerKares team participated in @aidswalkny in Central Park. Collectively, our Krew raised over $3k for several HIV/AIDS service organizations. #AIDSWalkNY2019
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How does Slice deliver an experience that's a cut above?
Find out here: bit.ly/2rgUYWU #crm #cx #pizza
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It's #NationalPizzaDay ! Nothing beats #pizza. Show some #love and #friendship to our @kustomer #friends at @SlicePizzaApp . What's your favorite topping? Kusty looooves fresh Basil. #CustomerService
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How @OutdoorVoices integrates #shopify and #custserv via #kustomer platform to provide personalized cust support go.kustomer.com/OV-Customer-…
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Kustomer CEO @bradbirnbaum talked to @MyTotalRetail about how COVID-19, and other modern day stressors, are impacting customer service as we know it.... and what brands can do to stay customer-centric. mytotalretail.com/article/wh…
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We're so excited to announce our new integration with @segment further enabling people-first companies to easily access, retrieve and act on any type of customer data, from any 3rd party source. Find out more: bit.ly/2IPiN0O
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Kustomer has launched! Sign up free today during our introductory period goo.gl/QG8qH6 #startup #nyc #tech
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We hosted our first ever Kustomer Experience Exchange in New York City. Here's what we learned from over 60 brands in attendance. #CX bit.ly/2zTdIik
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Relationships with your customers can be complicated. Luckily, we're launching Tikkets—the solution to all your customer problems: bit.ly/2pRqU0J
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Congrats to our customer @OutdoorVoices!
'Athleisure' brand Outdoor Voices closes $9 million in funding tcrn.ch/2xg6X66 by @jordanrcrook
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It's been an amazing day, but appearing on the giant @Nasdaq screen with @canaanpartners in Times Square has to be a highlight! CC @bradbirnbaum @AlonWaks @Robert_Charming @pjohnson31 #SeriesB #NYStartup #CustomerExperience #Nasdaq
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We’re excited to introduce Kustomer Satisfaction -- our native tool that measures, tracks, and manages customer satisfaction across all of your support channels. See how it works: fal.cn/33Gvu
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“We are a much more modern solution," says @BradBirnbaum in @TechCrunch, "No one does omni-channel #customerservice properly, where you can see a single threaded conversation speaking to all of a customer’s points.” Read more about our #SeriesB here: tcrn.ch/2JPXvfx
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We’re proud to announce that Kustomer has achieved SOC 2 Type II compliance with zero exceptions! Here’s what it means for our customers: fal.cn/36tvs
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Great fireside chat with @edsim and @howardlindzon discussing enterprise software @StockTwits #SaaS #stocktoberfest
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Happy Thanksgiving! We're thankful for our amazing Kustomer team. What are you thankful for this year? #thankful 🍂 🍁
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Our CEO & Co-Founder @bradbirnbaum talking about the importance of knowing everything about your customers. #CX
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Using Kustomer and @UJETco together enables you to boost your team’s productivity. #Partnership #Innovation bit.ly/2t09wuf
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We asked New Yorkers what they expect from a brand’s #customerservice during the holidays. Take a look at their response: kustomer.com/guides/customer…
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Kustomer is helping @ring deliver a great #customerexperience. Learn more about how we're going to be helping more great companies like them in our Series B Funding announcement: bit.ly/2JzCF7U #startups #CX #funding #SeriesB
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At Kustomer, we believe that equality is a fundamental human right. To celebrate Pride Month we are bringing in leaders to share their advice and experiences around creating a culture that celebrates diversity and authenticity. We stand for equality for all. Happy Pride! 🏳️🌈
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Experience is the differentiator for growing brands like @argent, who creates pop-up stores that function as community centers where locals can host their own events as well. bit.ly/2FMPBRU
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#CX Leaders: Come say hello to @hass_commerce at @elevatecx in #Denver and see how Kustomer can help you create long-lasting Customer Friendships: elevatecx.co/
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Digital transformation has ensured business survival over the past few months. How have customer expectations shifted? Don't miss this conversation with Kustomer CEO, @bradbirnbaum, on how to deliver on today's #customerexpectations.
Register here: ow.ly/oziV50BJDKB
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We loved this quote by Shep Hyken (@Hyken) “Knowledge is power. Information is a gift. Share it and you’ll create a better customer experience.”
This @Forbes article explains what type of information your customers expect from your brand. ow.ly/Kuad50G1YuY
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Hey @JustworksHR thanks for the event invite! We love working with you guys and are ready to #mingle
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See how @sweetgreen stays connected to their customers, partners and employees as they scale #cx
ow.ly/WedG50kdSov
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