Before we officially kick off summer🌴, a big thank you to everyone who made #CCW 2026 such a memorable event. Thank you to everyone who stopped by, connected with the #VonageTeam, and joined the conversations throughout the week. See you at the next one! 🙌

📞Every second spent on manual note-taking or switching between systems slows down #customerservice. What if those tasks happened automatically during the call? Listen to the CX Today interview with Jonathan Kershaw, Director of Product Management at Vonage, about how live voice brings real-time transcription and customer context directly into @ServiceNow—triggering workflows during the call to improve agent efficiency and customer outcomes. The takeaway? Treat AI like any other business tool: start with measurable operational wins, then scale. 🎥Watch the full conversation here: cxtoday.com/ai-automation-in…

#RCS is transforming business messaging — and @Smobi is already scaling while others are still figuring it out. Here's why: faster approvals, simplified onboarding & proven RCS expertise. 🚀 Read the full story 👉 spr.ly/6017BDbaqc

#AI is moving beyond simple automation. At #CustomerContactWeek, we'll discuss what that means for contact centers and customer experience leaders. 🔥Fireside chat 🎤 Rodney Hassard, Vonage & Mike Boyle, SVP at LendingPoint 📍 Forum N 📅 Thursday, June 25 🕜 1:45–2:30 PM More in the video below 👇

⌨️ The fastest way to add voice, messaging, verification, and network capabilities just got even faster. Introducing Vonage API Power for Kiro, bringing Communications and Network APIs directly to millions of developers in the Amazon Web Services (AWS) builder ecosystem - directly within their development environment, for the first time ever. ✅ One-click install, instant access ✅ In-IDE guidance powered by Vonage docs — no context switching ✅ Communications & Network APIs, right where you build 👉 Read the full story to see what's possible: spr.ly/6013BDOrnt #Vonage #AgenticAI

📣 Marketers: Stop sending high-intent customers to clunky landing pages. 💬 Turn ad clicks into AI-powered conversations with #RCS and WhatsApp. ⚡ Less friction 🤝 More engagement 📈 Better ROAS The future of conversion is conversational. vonage.com/resources/article…

Leadership came to 🇵🇱 Wrocław — and the energy was unmatched. Christophe Van de Weyer, Amanda Lindstrand, Alex Barnett, Kunal Shukla & Fredrik Gessler joined us for real talk on APIs, ambition & what's next for @Vonage. The best collaboration happens when we're all in the same room. We're fired up for what's next! 🚀 #TeamVonage

We're taking the stage at AWS Summit NYC! 🎤 Join Ramesh Krishnan and Oscar Rodriguez on June 17 for: "Stop Fraud Before It Starts with Vonage + AWS" — a 30-min session at the AWS for Industries Theater (9:15–9:45am). See you there👇 vonage.dev/4fJnsPL #AWSSummit #AI

📹 Video is becoming part of the product experience—not just another meeting link. A Video #API lets businesses add secure, branded, real-time video directly into apps and websites to support things like: ✅ Remote technical assistance ✅ In-app customer support ✅ Virtual banking or insurance appointments ✅ Telehealth consultations ✅ Personalized customer experiences With Vonage Video API, teams can create seamless video interactions that keep customers engaged without ever leaving the experience. 🚀 spr.ly/6015B8249J

🔐 Mobile networks are evolving into a trusted infrastructure for the digital economy. In this conversation, Kunal Shukla explains how real-time network intelligence is helping organizations strengthen security, combat fraud, and build trust—without adding friction to the customer experience. 🎥 Watch the full discussion in @thefastmode to learn how network-powered identity is shaping the future of digital trust. thefastmode.com/podcasts/488…

🧚Spots are filling up for Agentforce World Tour London Social Hour Thanks to our sponsors Ziipline, Salesforce, Sprout Social, Inc., PDF Butler and Steadman Brown it will be an evening of networking and celebration — don't miss out! 🗓️18 June 2026 | 5–10pm 📍Zero Sette, London 👉RSVP here: [web.cvent.com/event/a86fad2f…] #AgentforceWorldTour #WorldTourUnplugged #Vonage #SalesforceWorldTour

🚨 The biggest fraud risk might be hiding behind a successful login. As identity fraud grows more sophisticated, businesses need smarter ways to separate real users from bad actors, without adding friction to the customer experience. 📖 What if the strongest defense against identity fraud isn't another password? Learn how Vonage is leveraging network intelligence to help enterprises rethink authentication in the full The Fast Mode article. 👇 thefastmode.com/expert-opini… #FraudPrevention #IdentityVerification #DigitalTrust

Vertical Intelligence is here! 🚀 Vonage is transforming the contact center though strategic partnerships with Avaamo and Syndeo.cx. Now, it's easy to deploy powerful, industry-trained AI agents for Healthcare, Financial Services and Retail directly within Vonage Contact Center (VCC). What this means for your enterprise: ✨ 🤖 Industry-Specific AI tailored for your key verticals 🔗Native integration with no added complexity ⚡Greater efficiency through automation 🌍Global ready with built-in compliance and multilingual support Our strategic partnerships unlock smarter, faster, and more personalized customer interactions at scale. With Vonage, AI becomes part of every conversation. Learn more: vonage.com/about-us/newsroom…[…]-Retail-Contact-Centers/4c007c07-8785-40fe-a5e9-189c624ca122/

Got Customer Contact Week on your calendar? Here's our short guide what not to miss. ⬇️ For more info and demo bookings visit our website 🔗 spr.ly/6018B8YmOG 🗓️ Caesars Forum | Las Vegas Vonage Booth 302 | June 22 to June 25

Faster carrier approvals. Richer messages. Happier customers. 📲 That's what Smobi unlocked by partnering with Vonage for #RCS. Smobi brought rich, branded, interactive messaging to their e-commerce clients in the US — think videos, carousels, surveys, and real-time order updates — all in one message thread. With seamless SMS fallback, no customer gets left behind. "This is only the beginning of RCS's potential as a game-changing communication channel." — Kunal Puri, Founder of Smobi 💬 👉 See how they did it: vonage.com/resources/custome…

Leading in CPaaS and First in Video We believe our 2026 Gartner® recognition highlights what sets Vonage apart — video API capabilities among the most extensive in the industry, alongside our strengths in security and AI-powered features. Learn more. spr.ly/6014B8X66Q

AI is powerful but... #TrustedAI is the real differentiator. Want to transform customer engagement with #AI? It starts by embracing enterprise-ready AI. Vonage helps by focusing on: 🔐 Security first — addressing threats like SIM swaps, deepfakes, and voice fraud 📊 Governance that matters — using partner feedback to measure what drives value 🚀 Intentional innovation — evolving step by step to support customers and partners Ready to join us? #EnterpriseAI #Innovation #CustomerEngagement

⚡ Next-generation customer engagement is being built through the right partnerships. Sureshot is moving a high volume of its SMS and MMS traffic to Vonage to offer richer, branded messaging through RCS that drives higher customer interaction for more dynamic, interactive experiences and campaign performance for enterprises. 💡 What this signals: ♦️ From one-way alerts → to branded, two-way conversations ♦️ From fragmented tools → to scalable, integrated platforms ♦️ From sends → to measurable outcomes 🔧 Powered by the Vonage Messages #API, messaging becomes a faster, more performance-driven channel. 📈 A clear example of how the right partnership turns infrastructure into impact. 👉 Read more: [spr.ly/6015BBAPK9]

“Just add another tool” is still the default answer. 😑 But in most #contactcenters, that’s exactly what’s slowing teams down. Fragmented systems create chaos at the agent desktop — and that’s never good for productivity. More tools ≠ better outcomes. Better-connected workflows = simplicity and scalability. ⛔ Stop the chaos and transform your contact center: vonage.com/resources/article…

AI + infrastructure = a new era for voice. 🎙️ At MWC, we sat down with @awscloud to unpack how Amazon Nova Sonic and Vonage are coming together to deliver intelligent, natural-sounding voice interactions at a global scale. From engagement to real-time trust and fraud prevention, voice is evolving into a smarter, more secure channel for business. 🎥 Watch the clip, then catch the full conversation on the @awscloud LinkedIn page.👇 spr.ly/6018BBxcbi