A new Thomas Cook. Design your own holidays. Choice, flexibility, 24/7 on-holiday customer care, Atol-protected. Use live chat or whatsapp to speak to our team.
UK
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Looks like we might not be the only ones to make a comeback this year 👀
Here to save 2020! Woolworths is coming back to your high street, as a physical store!
A couple of legal things to get sorted, but we’re full steam ahead at Woolworths HQ.
We want to get this right, so we need your help. What do you want at your UK #YourWoolworths?
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Day 1 done, and what a day! We’ve loved answering your messages and calls – and our first customers will be heading off on holiday very soon. Now to put our feet up and be back with you tomorrow, in the meantime we're always at thomascook.com 💛^Thomas Cook customer team
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The affection we still see for the Thomas Cook brand reflects the huge commitment and professionalism of those former colleagues. We are very much in their debt and hope to have their backing as we take the brand into a new era.
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We’d love you to give us a try. Take a look at thomascook.com and create your own fantastic holiday. Plus, if you need us, our customer advisers are available from 10am-10pm everyday. 💛
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We're proud to be re-launching Thomas Cook as a business designed for today’s holidaymakers. What happened last year was a tragedy for many thousands of former colleagues, business partners and loyal customers.
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We’ve built a new Thomas Cook to help you book holidays easily and with confidence. Our holidays are all on the travel corridor quarantine-free list and, if the advice changes, we’ll help you switch your dates or your destination.
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180 years ago today Thomas Cook organised a trip that what would mark the birth of the package holiday industry. He chartered a steam train from Leicester to Loughborough and convinced 500 people to hop on board - many for the first time in their lives.
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We're really sad to have to take Turkey holidays off sale following this evening's Government announcement. At the moment, we're calling all of the customers on holiday in Turkey and due to go out in the coming days.
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We are really excited to be able to put Crete back on sale given the recent change in government advice. Check out all our last minute and next summer's deals at thomascook.com
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Today we've launched our first TV ad for this new Thomas Cook. And brought back the classic line: Don't Just Book It. Thomas Cook It.
We're pretty chuffed with it - hopefully you will be too.
piped.video/2Pbu5aW6Axo
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We've been hard at work here at Thomas Cook to offer you even more choice. And today, we've launched long haul holidays! 20 new airlines; 43 new destinations, from Dubai to Mauritius and Florida to Thailand.
Have a look for yourself: thomascook.com/holidays/long…
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Keeping with our promise to only offer holidays where our customers don’t have to quarantine, we are sorry to not be able to offer any more holidays to Italy.
We are already busy contacting our customers who are due to travel in the coming days.
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Psst… we’ve got some exciting news to share with you 🤫 Follow our shiny new Instagram page to find out what it is instagram.com/thomascook 💛 And don’t forget to tag your friends so they don’t miss out on the big announcement!
P.S. You’re going to love it!
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Sadly, we've had to remove Cyprus holidays from our site. We're speaking to customers on holiday there at the moment or due to go in the next few weeks. If you have any questions about your booking please call or message us. We'll be online til 10pm this evening. 💛
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Our chief exec spoke to Sky News this morning about summer holidays. We're hopeful we can all take one.
Alan French, Chief Executive of Thomas Cook, says "we do see holidays being likely for this summer" and adds 'there's an underlying demand for holidays that just isn't going to go away'.
Latest on #COVID19: trib.al/4ceHyLO
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Hey Nederland! Today we announced the launch of our new Dutch business - the new Thomas Cook has arrived in the Netherlands. If you fancy checking it out then head to thomascook.nl. #loveitbookit💛
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We’re big fans of seeing animals on holiday 🐬 . And we know you are too💛 ! That's why we're so proud to share our animal welfare policy with you😍 ! What does this mean? We won't sell any attractions where dolphins are held in captivity😎 orlo.uk/2ng9U
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Are you as excited as we are for the announcement on reopening travel. Now’s the time to stop just dreaming about them and start planning them.
'Holidays are really important to people particularly after the year we've had.'
Thomas Cook CEO Alan French says the travel industry is relying on the government to give them good advice about where to travel and the safety measures put in place.
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Rediscover all those holiday feelings with the new Thomas Cook app! Watch inspiring travel videos, share your most cherished memories, then search and book what you see 👀 Download the app today and remember what you love about travel all over again💛 #ThomasCookApp
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Holidays are coming! Great to see the optimism back. Plenty of summer getaways to choose from with deposits from £39 per person at thomascook.com 💛
Holiday bookings surge following lockdown exit plans bbc.in/3sjmk9g
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Particularly early start for our CEO Alan French today up talking about the prospects for holidays this summer. Glimmers of optimism but more detail soon, hopefully.
'There was some good news, but no clarity as to when and where we can go and under what conditions'
Alan French, boss of Thomas Cook UK, reacting to the PM's update yesterday and what it means for holidays abroad
Listen: bbc.in/3rT0JUH
#WakeUpToMoney @seanfarrington
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Welcome to our Black Friday weekend! Summer sun in Spain, Turkey, Greece and more and with a money back guarantee. Plus, deposits from £39 per person. Go to thomascook.com/deals/black-f… to find your next holiday.💛
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Following the latest announcement on the Government’s travel corridors, holidays and short breaks to Denmark, Iceland and Slovakia are no longer available on thomascook.com. If you've booked to go in the next two weeks then we will be in touch directly.
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With the latest travel corridors update, we’ve removed holidays to Slovenia. So, while you can’t go to Llubljana any time soon with us, look at thomascook.com for where else you can go without quarantining when you get home
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Woah! Looks like you lot are hot for some winter sun: visits to our Canaries pages are up 20x 😎 And who can blame you?! Head over to thomascook.com/holidays/spai… for our latest deals.
Plus with us you get a money back guarantee if the rules change. Get booking! 💛
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We’re all staying at home until the 2nd December. But that doesn’t mean you can’t plan your next trip away! Stay home and stay safe while dreaming of your next quarantine free holiday with thomascook.com
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It’s good news for those of us desperate to grab our spot by the pool. Bag your own last-minute Balearics break at thomascook.com 🏖💛
"There are places to go on holiday now, albeit with some risk"
Thomas Cook boss Alan French tells #WakeUpToMoney what he thinks about the changes to the travel rules
And theatre boss Dame Rosemary Squire on reopening, restrictions and Dragatha Christie
bbc.in/3xJ644i
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If you've booked a holiday to Turkey with us and want to chat about your options, then we're here on the phones until 7pm and on chat and Messenger until 10pm.
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Rhodes customer update:
![Update to customers for Rhodes:
[15:19] Esther Mckeown
Rhodes holidays customer update
The safety of our customers is paramount, so for anyone who has booked and travelling to hotels in Lardos and Kiotari up to and including 31st July we will be in touch with you and offering a full refund.
For customers travelling to other parts of Rhodes on Sunday 23rd and Monday 24th July we are calling you in departure order to offer a full refund if you wish.
For customers due to depart on Tuesday 25th July
we will be in touch no later than 6am Monday 24th
to discuss your options.
For full and regular updates please visit thomascook.com](/pic/orig/media%2FF1upunZWAAA3fzt.jpg)
ALT Update to customers for Rhodes: [15:19] Esther Mckeown Rhodes holidays customer update The safety of our customers is paramount, so for anyone who has booked and travelling to hotels in Lardos and Kiotari up to and including 31st July we will be in touch with you and offering a full refund. For customers travelling to other parts of Rhodes on Sunday 23rd and Monday 24th July we are calling you in departure order to offer a full refund if you wish. For customers due to depart on Tuesday 25th July we will be in touch no later than 6am Monday 24th to discuss your options. For full and regular updates please visit thomascook.com
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For all our customers booked to depart for the Canaries up to 5th January we will be in touch to discuss your options. If you have any concerns, drop us a line or send us a message.
#Spain Update to information on the restriction of passenger travel from the UK; travel from the UK (by air and sea) will be restricted from 6pm on 22 December until 6pm on 5 January. For more info: ow.ly/gZVo50CScYl
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Lanza, ready or not, the Brits are coming😎! 7 nights, All Inclusive, inc. return flights, from £450pp bit.ly/3FiZlUS #lanzarote #britsabroad
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Quarantine proof your holiday at thomascook.com. Summer 21 sale now on.
From Tui to BA, we ask six package firms if your holiday is quarantine proof thesun.co.uk/travel/13578613…
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We at this new Thomas Cook are proud to continue the original man's legacy of opening up travel for everyone and letting people explore new places around the world. Happy anniversary to everyone who has played a part in this brand's 180 years. 💛
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Visiting Paris for the sights:
The sights: #emilyinparis
Whose team are you on?😏
For great Parisian escapes visit us: tcdeals.club/291
#EmilyInParis #EmilyInParisSeason4 #EmilyCooper #MindyChen #GabrielAndEmily #teamgabriel #teamalfie
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Lots has been written about the man and his legacy and currently there's a great exhibition at @leicestermuseum that explores his fascinating story. You can read more here: leicestermuseums.org/RoundTh…
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Rhodes update: Sunday 23rd at 8.30pm. Update affects customers due to depart on Tuesday 25th July.
ALT Rhodes holidays customer update The safety of our customers is paramount, so for anyone who has booked and travelling to hotels in Lardos and Kiotari up to and including 31st July we will be in touch with you and offering a full refund. For customers travelling to other parts of Rhodes on Sunday 23rd, Monday 24th and Tuesday 25th July we are calling you in departure order to offer a full refund if you wish. For customers due to depart on Wednesday 26th July we will be in touch no later than 6am Tuesday 25th to discuss your options. For customers due to to travel after Wednesday we will be in touch with you as soon as we can. For full and regular updates please visit thomascook.com
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Hi Natalie, it's really important to consider booking a package as package holidays will provide you with ATOL protection where separate individual bookings don't offer this - if you have any questions about this feel free to DM us - 💛Grace
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Want to get away - and get beach body ready? Find out more here. And what better timing given today’s news on testing. Enter below. 💛
☀️ WIN 1 of 3 HOLIDAYS ☀️
This January, we're giving you the chance to WIN a holiday courtesy of @ThomasCookUK 🙌
Get all the info here 👇 #Partnership
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Our kind of election manifesto. Summer's just 6 weeks away😎 -
Book your escape from just £199PP 💛 - tcdeals.club/3QVH2Ls
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A reminder that if you book with us and the quarantine rules change we can help you move your holiday to another place or date. And if you can't, we'll give you a full refund. Visit thomascook.com for the latest deals.
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And here's to another 180 years of exploring the world - just as soon as we all can do so safely. 💛
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All Inclusive buffet DEFINITION:
Where you can put two chicken nuggets, a side of pasta, mountain of chips, curry sauce and steak all on one plate. Go back for seconds (or thirds) and calories apparently don't count! 🤣
What is your best or weirdest combo whilst on holiday?
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Great news for winter sun seekers and those of you who love the beaches of Mexico and Mauritius and the great cities of the US. Plus, you can opt to quarantine-proof selected holidays if you want added reassurance.
Get holiday hunting! thomascook.com/ 💛
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Hi Athar, this is a new Thomas Cook that has been up and running since last September. Many of us worked in the old business and are really proud to bring back the sunny heart! ^David 💛
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Since Sweden and Germany are no longer travel corridor destinations, we're removing them from our list of quarantine free holidays until rules change. We are speaking to impacted customers who can move their holiday to another place or date. And if they can’t, get a full refund.
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That takes me back. A real piece of history that you have restored back to its former glory!- 💛 Helen
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In #Turkey you book #AllInclusive, but in #Vietnam...
#RaceAcrossTheWorld
If this has inspired you to visit Vietnam see: loom.ly/_grn-Pw
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We launched a new Thomas Cook in September to bring back the sunny heart. Many of us worked in the old business and are proud to bring it back. ^David 💛
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🎀 Ready to live out your Barbie fantasy? 🎀 We found the ultimate Barbiecore hotel of your dreams 🏩 And it’s in Ibiza! 👠 bit.ly/44nogAr
Oh, and it’s adults-only - perfect for your next girls’ trip! 👠
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❗LATEST UPDATE ❗ Rhodes customer update 💛 Please check out our page for travel advice and updates : loom.ly/e4B_IFc
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❗LATEST UPDATE ❗ Rhodes customer update 💛 Please check out our page for travel advice and updates : loom.ly/e4B_IFc
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Ouch! Are you even on holiday if you're not jumping from one shade spot to the next? 😅
Book your next summer break at Thomas Cook 💛 : loom.ly/6zMQYdw
#barbiemovie #barbieworld #holiday #petpeeves
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And if you want any advice or help choosing drop our team a message here or on our chat or give them a ring. They'll be happy to help.
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What a cracking start to the week: no more tests from 11th Feb if you’re double jabbed. 💃
And just in time for the half term holidays… 💃💃
So where do you fancy heading? 🏖☀️
TRAVEL UPDATE ✈️
We are removing ALL testing measures for eligible fully vaccinated arrivals to England from 4am on 11 Feb✅
These changes have been made possible by the success of our vaccine & booster rollout 💉 (1/4)
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Would you go for the speedboat 🚤 or stick to your budget 💴?
#RaceAcrossTheWorld #travel #holidays #backpacking
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Please WhatsApp our 24/7 on holiday support team on this number +447360543297 and our team will be happy to help you. Alternatively, you can call them on 020 8016 3297💛Emma
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Do you have a holiday booked with Thomas Cook or Tui? We are two completely different companies. Thanks. -💛 Helen
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This summer we’ve partnered up with Grüum for some fun in the sun!☀️
Want to try Grüum for free? Get your free Suncare Bundle here: loom.ly/BmOE8g0
#spf30 #uvprotection #tipsandtricks #enjoythesun #sunscreen #grüum
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Ready to escape after all the Christmas visits? 👀 We have some cracking deals from £299pp!
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We couldn't agree more! I used to work in Aviation too and most of our employees have an extensive travel background so we are all hopeful for this industry to get back to 'normal' - 💛Aimee
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Hi Richard, what happened last year was a tragedy for so many and I'm sorry if you were affected. We are a new business now so I cannot comment on anything related to the old business, however, we are really excited for this opportunity to bring back the iconic name - 💛 Grace
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@Lane2ralphlane Hi Ralph, We have no access to any customer records from the old Thomas Cook business and all enquiries related to past bookings should be directed to caa.co.uk/ATOL-protection/Th…. -💛 Laura
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Hi Iain! Currently, we don't have any long haul holidays on sale but keep an eye on our website thomascook.com as this is something we are hopefully going to be offering in the near future! - 💛Aimee
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Hi Henry, Great chat this morning wasn't it with @NickFerrariLBC, Once you have booked with us you will receive a discount code which will bring the PCR tests down to £60.00 per test. Let us know if you have any more questions. - 💛 Laura
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@paulhulse83 Hi Paul, What happened when the old business collapsed was a tragedy for so many people and we owe a lot to the professionalism and commitment of the people who worked for the old business. We hope to have their support for the new Thomas Cook. -💛 Laura
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Hi Andrew, please send us a DM on what you need support with, our team are here and ready to help 😊 -💛Ellie
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❗LATEST UPDATE ❗ Rhodes customer update 💛 Please check out our page for travel advice and updates : loom.ly/e4B_IFc
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Thankyou! We currently don't have any plans to bring the airline back but never say never! - 💛Aimee
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Hi Gillian, only having had one dose would make you unvaccinated in the eyes of the Spanish government. So you would need to call 119 and get a covid recovery certificate certifying that you have recovered from COVID-19 in the last 6 months prior to travel. - 💛 Helen
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Hopefully it will be 3rd time lucky Ben. Keep an eye on our website Thomascook.com for some long haul deals coming soon! - 💛 Sue
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@PTPaulGrinnell Thank you. We are really excited to be back and have had a fantastic first day. - 💛 Helen
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Hi, the UK government weighs up the risks and then makes a decision as to if a specific country should be exempt from restrictions or not - unfortunately I don't know how long it will remain this way 😔 - 💛 Grace
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Thank you for your support and kind words Thomas! All of us here at Thomas Cook are very excited to be bringing the famous sunny heart back to our customers old and new -💛Aimee
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I love it, Yvette!🔬 🧪💡 I wish I was so inspired by the contents of my fridge when I return from holiday! 😂 - 💛 Helen
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Hi Shona. Can you DM me your booking reference with a short outline of your complaint so I know the correct department to signpost you to please? - 💛 Helen
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Hi Char. You will be able to check this on manage my booking on our website or you can DM us and we will be happy to check this for you. - 💛 Helen
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Sorry to hear you have found it hard to get through. I will pass on your lovely comments to Wonder Woman Bianca 💛 - Helen
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@posh_bird6 Oh wow, how exciting, by then we I bet we will have lots of great hotels to offer you in Fabulous Las Vegas ✨ - 💛Helen
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@kiaandmusic We are excited to be launching, at the moment we dont have plans to fly our own aircraft again, we will be sure to let you know if we do though - 💛 Hayley
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