Infobip is a global leader in omnichannel engagement. We help our clients and partners overcome the complexity of consumer communications & grow their business.
London, United Kingdom
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Lights out, and a new era begins!
We’re teaming up with the @HaasF1Team to take fan experiences to the next gear — personalized, real-time, and turbocharged.
Discover more: go.infobip.com/4kdbeye
#OneCommunicationPlatform #BillionsOfConversations #Formula1 #F1
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Would a #developer rather play a 2D adventure game...or review #API docs? 😝 It's a no-brainer, and proof that #gamification of tedious tasks works! Learn more in an article by @josip_ib:
#EngineeringPowerhouse #WorldsConnected
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A good #MVNO needs to provide #CustomerService on all channels, but how to do this without compromising their agents' sanity? 😝 Here are a few tips on how it's done with the right #DigitalContactCenter tech:
#WorldsConnected
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There's nothing #epic about a breakdown - or is there? 😝 If you're a #developer or curious about what this means for them, read our Bruno Hemar's guide on how to properly do epic breakdowns:
#WorldsConnected #EngineeringPowerhouse
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Your pool of inactive customers doesn't have to be a black hole - it could be a treasure trove!😋Here's how to reengage them and boost your business this #ShoppingSeason:
#WorldsConnected
infobip.com/blog/how-to-reen…
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Think #DigitalTransformation has to be extra tough? Think again - or check out how @alfabank Kazakhstan is improving its #CustomerSupport efficiency by handling it via #WhatsApp:
#WorldsConnected #WhatsAppBusiness #API
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Our #sGate #SMSFirewall solution packs a punch when it comes to fighting against grey routes & uncharged messages in the Israeli #A2P market! Read more about how @HOTmobileIsrael has been using it:
#WorldsConnected
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The brand new type of #SMSFraud never stood a chance against our sGate #SMSFirewall Solution - and it sure doesn't stand any now that it has been updated to prevent it! 😉 Learn more in our free #whitepaper:
#WorldsConnected
infobip.com/blog/fraud-chall…
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Give your customers #UserVerification without any steps on their end - along with ironclad security! 🛡️ Here's how #MobileIdentity can make this possible for you:
#WorldsConnected
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#Startups that could benefit from generous credit allowances, our expertise and general support on their rise to success - we present to you, our Startup Tribe Program! 😎 Learn more: fal.cn/startuptribe
#WorldsConnected #EngineeeingPowerhouse
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You're a #telco company - if you partner with us, what's in it for you? 😎 Find out on the example of @hrvatskitelekom:
#WorldsConnected
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Need a sanity check as the #ShoppingSeason gets into full swing? 😜Here's a list of six must-haves for #retailers to make it out alive:
#WorldsConnected
infobip.com/blog/ready-for-s…
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Everything about engineering life @ Infobip is a click away! Written by our engineers to transparently show our tech stack, how we code&deploy, our processes, benefits &more - check out our Engineering Handbook! ➡️ #WorldsConnected #EngineeringPowerhouse fal.cn/3kH06
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Which #dev has time to waste on repetitive (boring 😉) #code? Not you - especially if you're using Projectlombok.org! Here's a detailed guide on how to start using it, and what to (not😋) use it for:
#EngineeringPowerhouse
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Fewer files & a more intuitive setup for newcomers - it's safe to say that @DinoLozina is enjoying the new version of .NET6 & its minimal #API framework! 🎉 Dive in to find out what else is new ⏩
#WorldsConnected #EngineeringPowerhouse #donet #dev #blog
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Here's how our #WhatsApp #Chatbot is taking care of the FAQs for the #retailer Flamingo's agents - giving them time to make the best of the rest😜of our #DigitalContactCenter solution, Conversations! Learn more: bit.ly/flamingo_cs
#WorldsConnected
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Can you imagine how easily #voice solutions can bridge distance, language and literacy barriers when it comes to training? Check out how Solidaridad has been using this #tech to train farmers, miners & other producers:
#WorldsConnected
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Together with @Azure, we've got everything #banks need to go digital covered - from credit card activation to personalized payment reminders, from a single interface and on your customers' favorite #messaging channels! Learn more:
#WorldsConnected
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Customers hate feeling disconnected these days - so if you want to keep them happy, you have to provide the kind of connected #CustomerExperience that @Azure & Infobip can enable for you! Learn more:
#WorldsConnected
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#OpenAPI become an industry standard, but in most cases there's no need to dive into the complexity of it right away, says our Senior Software Engineer @ivan_letenko. Would you agree? 💬 #WorldsConnected #EngineeringPowerhouse #API #AsyncAPI fal.cn/3kxWi
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The messaging industry is a hot growth market! 🔥 😉 Read about our strategic business growth plans:
#WorldsConnected
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If only building a #WhatsApp #chatbot was as easy as dragging & dropping...oh, wait, it is? 😮🤪😜Check out how it's done with our #botbuilding solution for free during the next 90 days: bit.ly/drgndrpwhts
#WorldsConnected #WhatsAppBusiness #API
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Guess what - Revenue Automation clients now have access to our #MarketingAutomation & #ChatbotBuilding solutions, thanks to our #partnership program! 😎 Learn more:
#WorldsConnected
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#Chatbots, #MarketingAutomation, #omnichannel #CustomerService - nope, not buzzwords, just some of the features your business gets with our #tech! 😉 Learn more:
#WorldsConnected
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Check out how our #partnership program helps #tech vendors & #SystemIntegrators drive revenue & growth at no cost! 😮📊💪 Read more:
#WorldsConnected
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New #messaging channels, improved analytics & reporting, customizable agent statuses -- what else is new with our Conversations solution?🙃Check out its new features:
#WorldsConnected
infobip.com/news/conversatio…
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The #financial company Juros Baixos used to issue plenty of online #loans - now, they issue even more, with a cool & automated process brought about by our Moments #CustomerEngagement Hub! 😎 Learn more:
#WorldsConnected
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The most digital holiday season of all time was a good indicator of what #CustomerExperience in #retail will look like during 2021! 😎📲Learn more in an article by our Craig Charles Webster:
#WorldsConnected
infobip.com/blog/what-will-r…
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What's our vision and how did we make it so far without venture capital? 😮 Our Silvio Kutić answers all that, and more, in his interview for Trending Topics! Read more:
#WorldsConnected
trendingtopics.eu/infobip-st…
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Anyone available to talk? 🗨️ Your customers expect you to be there 24/7, whether they’re researching, sharing, or purchasing products online. So don't leave your online storefront unattended - instead, put #livechat to play:
#WorldsConnected #AI #blog
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As a #retailer, have you ever imagined all your data (#ERP, #CRM, #LoyaltyCard & #PaymentSystem data) in one place - together with your #CustomerService channels? 😮 Here's how we enable this for you with @Azure! Learn more:
#WorldsConnected
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Trying to get ahead of the competition? As an #MVNO, great #customerservice can give you the upper hand. Download our cheat sheet to find out how! #WorldsConnected #CX #telco #customersatisfaction fal.cn/3iZwc
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If #cloud giants are monopolizing cloud infrastructure like railroad giants used to do with the railway track width in the 19th century, small companies don't stand a chance! 😱 Fear not - Gaia X to the rescue:
#EngineeringPowerhouse #WorldsConnected
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Up for a chat with product leaders on stuff like putting your product at the center of #CustomerExperience? Our Ana Zrno & other industry experts will be ready for you at the @GainsightHQ Pulse for Product Conference! Sign up now: bit.ly/gainsight-signup
#WorldsConnected
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We're always looking for ways to improve our communications platform, use our #tech to help local communities, and grow! Read more in an interview with our Silvio Kutic, on #BloombergTechnology (@technology):
#WorldsConnected
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A high urgency text message calling for action is probably the prime example of a #CyberScam - which has been on the rise! 😧😠😡📱📲 Our Brien Jones-Lantzy brings you a few tips on how to protect yourself from it:
#WorldsConnected
cybersecuritymagazine.com/6-…
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When people figured out Cambio Real can help them send & receive money, their #CustomerService was swamped!😎Here's how our Conversations solution helped them handle all their #messaging via one interface: bit.ly/cambio_realcs
#WorldsConnected #CCaaS
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The increase in ROI @gtbank got because of our solutions is more than just clickbait for the headlines!😉Read more about how our #Email solution helped them make their customers' lives easier: bit.ly/gtbnkkk
#WorldsConnected
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The worst thing your brand's customer communications can be called is impersonal! 😮😒 Here are 3 things brands need to focus on to avoid that:
#WorldsConnected #MakingMomentsCount
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Writing clean #React #code is much harder than it sounds, especially since it gives the developer free reign over its organization. 😜 Here are a few tips on keeping it understandable & clean: bit.ly/byamelrct
#WorldsConnected #EngineeringPowerhouse
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Wondering which #messaging channels your customers might use in a #CashlessEconomy? @PayDinar is making #WhatsApp & #SMS available to its clients for transactions, notifications & #2FA! 😮😜 Read more:
#WorldsConnected
infobip.com/news/dinarpay-se…
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A #DigitalMarketing Agency that can give their clients results like these is sure worth its weight in gold! 😲 Here's how the right #tech partner can make sure it's your agency that pulls it off : fal.cn/digitalmkt
#WorldsConnected
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If you think you can't put a number on agent soft skills, checking out #DigitalContactCenter solutions could change your mind!😉Learn more:
#WorldsConnected
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If you ever wondered, Infobip is: ✅ 40+ worldwide data centers ✅ over 1300 physical servers that run ✅ over 17k virtual machines... & so much more. Our #engineers share their secrets in our Engineering Handbook - check it out! ⤵️ #EngineeringPowerhouse fal.cn/3kQj0
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The #banking industry can benefit a lot from the mix of #security & #messaging capabilities that our platform & Microsoft Azure can offer together! 😉 Learn more:
#WorldsConnected
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(MEFFYS Awards) Excited to announce our COVID-19 FAQ chatbot has won in the COVID-19 Mobile Response category at this year’s MEFFYS Awards! 🥳 Thanks to everyone that voted - proud of the team & the amazing impact this service has had!
#WorldsConnected @MEF
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[#TutorialThursday] What's the best way to send payment reminders to your customers? Here's how to set up a flow with our #CustomerEngagement Hub: bit.ly/tt-m-oments
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Ready to boost your digital #communications game with new channels & tech? 🚀 Use #omnichannel solutions to build an engaged customer base, driving success for your clients! Let us show you how:
#WorldsConnected #CX #CPaaS #partnership
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How to take a mix of innovative & traditional #ecommerce tools & mix them into a potent, hybrid #CustomerExperience? 😉 Learn more from our Noel Lavery: bit.ly/nlaveryc
#WorldsConnected
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Check out which #SaaS companies are tapping into the potential of our #messaging solutions and expanding their offering with our help! P.S. There's always room for more, too😉: bit.ly/prtrlst
#WorldsConnected
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With a name like Bolt, @boltapp couldn't afford to have a slow & buggy driver registration process! 😝 Here's how they made it swift & simple via #WhatsApp, with our solutions:
#WorldsConnected
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With 5-15% opt-in rates, #WebPushNotifications are a thing. 😎 Well, guess what - our Moments Solution can now help you make them a part of your #MarketingAutomation strategy! Learn more:
#WorldsConnected
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Fun fact: 57% of #GenZ users wish they could message their bank!😃📲🔒📱 Learn more about how the #finance industry can use #WhatsApp to engage & retain them:
#WorldsConnected #WhatsAppBusiness #API
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Did you know @Adobe Campaign customers now have access to our #messaging platform? 😲 It's a pretty recent development you can read about here: fal.cn/adobeptr
#WorldsConnected
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#IVR is an automated system that enables humans to interact with computers using #voice and #DTMF input. How can that help your #CustomerSupport, though? 😉 Learn more:
#WorldsConnected
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#Security or #digitalization - you can't tell which is more important for #banks! Good thing they're not mutually exclusive if you're using a mix of our solutions & @Azure! 😉 #WorldsConnected Learn more:
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Ever tried developing a #chatbot's personality? 🤖 Nope, it's not a piece of cake - but with our team of experts at your disposal, it can be a walk in the park! 😎Learn more:
#WorldsConnected
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Did you know we've got @shiftconf_co's back now? 😉Learn more about our acquisition of the Shift Conference on @TechCrunch:
#WorldsConnected #EngineeringPowerhouse
techcrunch.com/2021/04/09/eu…
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Why would a healthcare institution use forms for manual COVID-19 screening, when they can do it via a #WhatsApp #Chatbot like @Mediclinic? 🤖😎👩⚕️ Here's how we've enabled this for them with @Azure:
#WorldsConnected
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Everyone wants high #CustomerSatisfactionSurvey scores! 😃 We've helped brands achieve them, and we bring you a list of tips that will help you do the same:
#WorldsConnected
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Which subject line works best? Which day has the highest #OpenRate? #ABTesting is the only way to find out - here's how you can use it for various campaign types & #DigitalChannels, with our Moments solution:
#WorldsConnected #MakingMomentsCount
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Thrilled to be partnering with Relational & making our #messaging solutions available to their 300+ customers across various industries! #WorldsConnected
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#SaaS + #CPaaS = the new #CX stack! What's behind this simple formula? 🤔 With the right #tech partner, you don't have to worry about it! Learn more in our Kreso Zmak's blog:
#WorldsConnected
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#A2P has never been more important, and our acquisition of the number one #SMSFirewall service provider @Anam means joining forces to ensure the best global supply chain for A2P #SMS! 😉 Read more: fal.cn/anamtechac
#WorldsConnected
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Some 5 billion people have used our services without even knowing!🧐How's that possible? Learn more in our CEO's interview for @Siftedeu:
#WorldsConnected
sifted.eu/articles/infobip-u…
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Hey, you, #code monkey! 🙈🙉 How's it going? If you did (or didn't) take that as an insult, read our Zoran Rubinić's article to learn why it definitely isn't one:
#EngineeringPowerhouse
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We're on @getpostman! Check out our workspace and make good use of our #SMS, #email and #WhatsApp collections, with more coming up soon 👇
#WordsConnected #EngineeringPowerhouse #devcommunity #API #OpenAPI
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A data-based approach to #CustomerExperience - how to tackle that one? 🧐 Download CCW's and our free guide to find out:
#WorldsConnected
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#SendTimeOptimization is an #AI-powered addon to your #messaging campaigns that analyzes your prior engagement history, giving you the power to send the right message at the right time! 😮 Learn more:
#WorldsConnected #MakingMomentsCount
infobip.com/blog/how-to-powe…
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#RabbitMQ is a smart #MessageBroker, unlke #Kafka. Can it be programmed to ensure there are no traffic delays, even when your #MarketingAutomation tool clients send out 10 million messages at once? 😲 Learn more:
#EngineeringPowerhouse #WorldsConnected
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#Chatbots, #ChatApps, #Omnichannel #Messaging, #personalization - how to make heads & tails out of all the #digital tools you can use to make this year's #ShoppingSeason a success? 🤪 Find out here:
#WorldsConnected
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What's the best #tech #fashion #retailers can use to talk to their customers, now that the majority of their business has shifted online? 😉🖥️📲 Here's our Noel Lavery's two cents on this topic:
#WorldsConnected
business-reporter.co.uk/2020…
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Want to remember this #ShoppingSeason by the lowest #OnlineCartAbandonment numbers ever? 😉😜 Here are a few tips & tricks on how to get there:
#WorldsConnected
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With @hrvatskitelekom & us helping #DPD use @Viber for #PackageDelivery notifications, we're helping uphold their reputation of being a fast & convenient pickup & delivery company!📦Learn more in the full case study:
#WorldsConnected
infobip.com/customer/dpd?utm…
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How can companies actually pull off a wicked #messaging channel strategy? 😯😎 Learn more in an article by our Dharshan Naidoo: bit.ly/Wfhdharsh
#WorldsConnected
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After mastering URL shorteners, we expand our web service functionality w/ additional features, such as #SMS reports. Up now, @DinoLozina's We've Made It Seem Easy series, pt II! ⤵️
#WorldsConnected #EngineeringPowerhouse #dotnet #blog #devcommunity
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Check out how the #FinancialServices provider @MuthootIndia is using a mix of WhatsApp, #SMS and #Voice to keep its customers educated and informed:
#WorldsConnected
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From #RCS to #Conversational #UI - here's our Noel Lavery's take on what brands can expect from 2021 when it comes to customer communication📱📲:
#WorldsConnected
brandsjournal.com/cx-trends-…
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When your #CustomerSupport agents are working from home, managing everything from a single interface after logging in once becomes increasingly convenient. 😉 Learn more: bit.ly/cvdshn
#WorldsConnected
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"2020 has reminded us that we need to be where our customers are. That’s why Infobip’s #WhatsAppBusiness #API was the perfect solution for our new virtual assistant.˝ Thanks to Juan Larrauri Diaz for the kind words!😎
#WorldsConnected
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[#TutorialThursday] Your customers are abandoning online forms mid-way: how to get them back? 😉 Here's a step-by-step guide on how to set up a flow to send them automated reminders: bit.ly/TT-onforms
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What makes the future of #RCS #Messaging so rich? 😉 Find out how brands like @BankBazaar & @PapaJohns are already using it to talk to their consumers:
#WorldsConnected
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Can't decide if you'd rather learn the ins & outs of what your brand can do with a great #CustomerExperience, or how to market #RCS to people that aren't #telco buffs? 😝😮 Join both of our sessions during the @MEF Business Messages event:
#WorldsConnected
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What future trends in communication will shape customer experience? Listen to the key takeaways by our VP Products Kreso Zmak and sign up for more insights delivered to your inbox in order to future-proof your business 👉 fal.cn/3iWFb
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Hey, did you know we're on @Medium? Give us a follow for a regular dose of #coding tips&tricks 👋 This week, @DinoLozina makes #URL shorteners seem easy-peasy 🎈 #WorldsConnected #EngineeringPowerhouse #developers #devcommunity #dotnet
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We've partnered with @AnnexCloud & @Azure to make it possible for brands to deliver a great #CustomerExperience with first-party data and personalized #messaging - how exactly does this work? Learn more:
#WorldsConnected
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Successfully navigate business communications in 2022! 💬 Learn from our experts about trends to watch and deliver top-notch #CX in the coming year:
#WorldsConnected
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When @mukurudotcom started enabling its users to make international money transfers via @WhatsApp, they saw a 663% increase in customer feedback and a decent reduction in costs! Learn more: bit.ly/mukuruafr
#WorldsConnected #WhatsAppBusiness #API
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From purchase confirmations ✅ to personalized birthday greetings with a 🎁 code included - #EmailAutomation can really make a difference for your business. Can you take it to the next level? Let us show you the possibilities! 📨 #WorldsConnected #CPaaS
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Happy to partner with Zalo & enable businesses to send #omnichannel notifications to their customers via the Zalo Notification Service! 📱📲😉 Read more:
#WorldsConnected
infobip.com/news/infobip-par…
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#NaturalLanguageProcessing helps your #chatbot sound human, increases its accuracy & reduces agent transfers! Here's why that's great for your business: bit.ly/chbotsnlpt
#WorldsConnected
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The right #ContinuousLocalization system can make sure your multi-language products work like a charm! 😉 Join our Ante Tomić at React Finland to learn more: fal.cn/reacftin
#EngineeringPowerhouse
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Croatia's new #airline ETF Airways took our tech to the skies! ☁️ Learn how they use Infobip Things, our #IoT platform, to keep their air & ground crews connected via global SIMs – wherever they are 🌎✈️
#WorldsConnected #CPaaS #aviation #connectivity fal.cn/3lhDM
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Agile like a #startup, large like an #enterprise - yep, we're managing, with the help of @Atlassian & @venITure! 😉 Read more: fal.cn/atlassianC
#WorldsConnected
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A #ContactCenter agent may have to schedule appointments, provide account status & connect people with lost property - but what if we told you all that could be automated, saving your business time and money? 🤑 Learn more here:
#WorldsConnected
infobip.com/blog/automated-c…
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What's the cost of an unoptimized #CX? You can't know until you improve it. See how 🇲🇾 Malaysia’s largest tech #unicorn Carsome achieved better quality leads, quicker conversions & higher sales with #omnichannel solutions ✅ #WorldsConnected #casestudy fal.cn/3jUjW
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The key to great #CX? Translating customer data into into a human touch for your #omnichannel campaigns. Learn how to do it with integrated solutions by our partner @RevAutomation 👇
#CustomerExperience #Chatbot #CpaaS #DigitalAutomation
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#Retailers, how are you gearing up for 2021?😜Here's why having our #WhatsAppBusiness #API among your ranks will help you boost your business: bit.ly/WARTl
#WorldsConnected
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BE-terna's #Dynamics365 solution & our #SaaS tech are ready to achieve great things together! Learn more about the #partnership here: bit.ly/beternapr
#WorldsConnected
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Filtering companies by their #TechStack while job-hunting doesn't make you a bad #SoftwareEngineer! 😉 Read more in our Alexey Maltsev's article about #devs and their tools:
#EngineeringPowerhouse
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Your #WebApp is the coolest one around, but no one cares because it's loading slowly! 😒 Have you tried #caching? How about using #CDN? All the 11 tricks that could help exceed the character limit of this post, so learn more here 😉 :
#WorldsConnected
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