With the patient at the ❤️

Verona, WI
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Healthcare leaders from across the country just met at Epic to try something new: Agent Factory — a platform to build custom AI agents and automated workflows. Organizations now have a sandbox to invent and reimagine their own workflows.
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Charley Adams is a 46-year-old father of four living with a rare variant of multiple sclerosis. There are few treatment options, so Charley went looking for experimental and specialized care beyond his home institution in Baltimore. He's traveled to major health systems in Dallas, Milwaukee, and Georgetown — accumulating over 200 medical visits since his diagnosis. That’s a lot to keep track of. And for Charley, it’s imperative that his clinicians are working from a full picture. Epic’s interoperability keeps his care connected across all those different systems. Because his records, including MRI results, blood work, and past treatments, follow him across institutions, new providers can quickly understand his complete history and make informed decisions about what treatments are safe or appropriate. In his own words, MyChart (@MyChartEpic) has allowed him to “be his own navigator” — to research options, communicate with his care team, and pursue treatments he otherwise couldn’t have accessed. Without it, he says, traveling to specialists with his full medical history would have meant “suitcases full of paper records,” which simply wouldn’t be feasible.
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Interested in sharing your own MyChart story? Visit mychart.org/ShareStory
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New Fortnite update just dropped. Our front desk is once again bracing for hundreds of colorful calls from angry 11-year-olds.
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Epic AI is reducing administrative burden, and individual features are having a measurable effect. One example: drafting hospital course notes in discharge summaries by using data already available in the patient's chart.
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After choosing their format and length preferences, clinicians can review the content in the drafted note, check the references, and make edits before saving it to the discharge summary.
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This one AI-powered use case (of over 150) is reducing the time clinicians spend in chart review by 11% per patient.
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With all this IPO chatter, here’s how you can invest in Epic:
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Registration is open for Users Group Meeting 2026. August 17 - 20 UGM.epic.com
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Healthcare leaders from across the country just met at Epic to try something new: Agent Factory — a platform to build custom AI agents and automated workflows. Organizations now have a sandbox to invent and reimagine their own workflows.
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Some of the first builders:
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.@SocialSecurity reports that organizations using Epic make up over 80% of their healthcare data sharing partners. As more Epic organizations have connected with SSA, the number of yearly patient record exchanges has more than doubled over the past 5 years. This means more patients get quicker access to their benefits. SSA’s participation on TEFCA will accelerate data sharing even further by enabling them to connect with health systems nationwide through a single onramp.
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They grow up so fast🥹 If Care Everywhere was a person, which it is not, it would now be old enough to vote.
Since creating Care Everywhere in 2008... A new all-time-high:
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Each year in Verona, the first week of June marks Epic’s annual Connect Collaboration event. Over the last few days, 650 Community Connect members attended 50+ sessions to learn about successful Connect partnerships, meaningful outcomes, and best practices. See you next year!
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Research has shown that about 1 in 6 Mississippians aged 12 and older have a substance use disorder. Despite the prevalence, fewer than 25% of residents in need receive treatment. A small, mighty team at the Mississippi State Department of Health (@MSDH) is working to tackle this substance use issue, and they’re using Epic to magnify their reach across the entire state. Several challenges are at play, including staffing shortages and the sheer distance between people and facilities in rural states like Mississippi. When the nearest care is an hour away, you’re pretty unlikely to receive it. "With just four doctors and 18 advanced practice providers serving a statewide population with significant need, we knew we had to approach this challenge creatively," said Christina Graham, Director of Epic at MSDH. The program starts with an annual screening in MyChart, given to all patients who visit an MSDH clinic. Then, clinicians tailor their care to the individual’s risk level, providing positive reinforcement to low-risk patients and following system-prompted intervention guidance for those who are higher on the risk scale. High-risk individuals are supported with follow-up care via video visits — which gives them access to a handful of addiction specialists who might otherwise be out of reach. It's working. As of December 2025, MSDH has used the new program to screen more than 43,000 patients, with 729 currently receiving treatment. More than 350 patients receiving treatment for substance abuse have completed at least six months in the program, with 69% of them now reporting no alcohol or illegal drug use. After six months of participation in the program, 53% of patients were employed or attending school, an increase of nearly 20% from intake.
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Since creating Care Everywhere in 2008... A new all-time-high:
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