Our #CustomerService team is here to help with any queries. This page is managed 8.30-4.30 weekdays, except bank hols.
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We're proud to have residents from different cultures and backgrounds – it’s one of the reasons our organisation is so diverse.
If you do not speak English, or English is not your first language, don't worry.
Our website can be translated into more than 60 languages.
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We’ve seen an increase in offensive language used towards our teams. We know this has been a tough year and waiting times are longer than usual, but our staff are working hard and we won’t tolerate any abuse. We may block individuals from our accounts to address this.
Thank you
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Our #retirementliving residents from #Wavertree have their say on making Liverpool an #AgeFriendlyCity @LHThousing
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Our thoughts are with those affected by the #GrenfellTower fire. We’ve been in touch with @RBKC to offer housing for anyone who needs it.
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Hello #HousingDay! We’re pleased to be celebrating #socialhousing and #proudtenants today! @housingday
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CORONAVIRUS UPDATE | The wellbeing of our residents, their families and staff is our number one priority. We are taking steps to provide the best possible service, while making sure the virus doesn’t spread in our communities. Please read more here: sanctuary-housing.co.uk/news…
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Delighted to welcome @KevinStewartSNP and @LeaderGCC to our innovative 42 home CLT project for #midmarketrent in #Yoker #Glasgow
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Please think about everyone’s safety when we visit your home. Here’s how you can help 👇
sanctuary-housing.co.uk/covi…
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We’re pleased to announce that we will be offering lifetime tenancies to nearly 9,000 residents! sanctuary-housing.co.uk/news… #ukhousing #socialhousing
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This #DementiaActionWeek, our housing officer, Alex, is raising awareness of #dementia in #Rochford with the support of @DementiaFriends. #DAW2018 @alzheimerssoc
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Started our @WorldBookNight #bookgiveaway in #Shiregreen! @LDiamondAuthor treats for parents of a toddler group.
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FREE 1-2-1 digital courses are now being provided to residents in their own home. Want to find out more? Text SANCTUARY to 07537 416 944
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Today, we remember those who lost their lives and everyone affected by the tragedy at Grenfell Tower, 14 June 2017.
#Grenfell #GrenfellTower
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We're proud to support @natfednews #HomesAtTheHeart campaign, highlighting the importance of social housing in the nation’s recovery from the coronavirus pandemic. Read more: fal.cn/38O5J
#ukhousing
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This #hedgehogweek residents in #Minchinhampton are celebrating the return of a prickly pair 🦔🦔 Hettie and Hattie sanctuary-housing.co.uk/news… @HelpaHedgehog #wildlife #hedgehogs
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Calling aspiring actors in #Sheffield! Come along to @SHOUTCarneyAc performance workshops: ow.ly/TkIiG
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Proud to support #Shiregreen residents with #dementia in partnership with green-fingered @231stScouts sanctuary-housing.co.uk/news… #AMillionHands
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Guests are arriving & looking fabulous at the #ShiregreenAwards. Here’s #Sheffield Lord Mayor Denise Fox @corollo & Terry Fox @Mayorsconsort
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8 tonnes of soil and beautiful blooms have arrived for our garden makeover! #SparkSomethingGood @marksandspencer
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Staff got into the festive spirit today with our choir Christmas carol concert. Raising funds for @AcornsHospice
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Sophie from our #Shiregreen neighbourhood team has been #volunteering at @amys_retreat this week #VolunteersWeek
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Britton Court residents in #Rayleigh will be raising money for @HavensHospices with a table top sale, coffee and cake🍰 on 24 Nov 11am to 4pm
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#Banbury residents, come along to our FREE inclusive dance sessions every Thursday! Just bring some comfortable clothes. #LoveSport
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'We are embarking on our biggest ever development programme with an ambition to deliver 24,000 homes over the next ten years.' #HousingWeek
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It’s almost here! The finishing touches are being made @housingday on Monday. Let’s make it a good one! #housingday
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Nominations for our 2017 #HackneyAwards are now open! Nominate your #Hackney community hero here: sanctuary-housing.co.uk/hack…
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Great community forum session in #Hackney with @stjohospice @shine_network @MPSHackney to tackle #socialisolation
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Woohoo! Our June #TorbayStars Award goes to Marilyn Martin from @acornbarton in #Torbay. Nominations for July’s Star are now open. Get voting! sanctuary-housing.co.uk/torb… @TorbayCDT @Torbay_Council @AgeWellTorbay @Torbay_Hour
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Some fantastic performances from young actresses in that story told by @Immediate_T! #HackneyAwards
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Congrats to Claire at our #Banbury office who has won a hamper! Money from all entries has gone to @comicrelief #RedNoseDay #LifeatSanctuary
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#Cambridgeshire families! Would you like to adopt and care for these cute #hedgehogs in #LittleDownham this spring? Contact Carol Hebbard at Hebbard’s Hedgehog Hotel on 01353 698338 for more info. 🦔
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Our next ‘Spotlight’ award is in memory of Tony Gouveia and his amazing work for @Immediate_T in #Hackney
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Countdown is on! Will you be joining #BlaconFestival #Chester residents? facebook.com/events/15426502… @Avenue_Services
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Great fundraising efforts! £700 boost for @ParkinsonsUK from Whinn Wood Grange #retirement residents in #Leeds
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We caught up with Wellbeing Champion winner Michelle (founder of @ChildrenWV) after Friday’s #HackneyAwards!
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It’s open! Thanks to MP @sarahwollaston for giving The Crafty Fox Café n Hub in Torbay it’s official launch. @TorbayCDT
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The buffet is open, and it’s time for our guests to tuck into some delicious food provided by @TheTalbotN1. #HackneyAwards
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Who’s our Wellbeing Champion? It’s Michelle Donnelly! The founder of the fantastic @ChildrenWV. Well done Michelle! #HackneyAwards
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Have you heard about The Great Big Rhino project in #Torbay this summer? Come & see artwork @PaigntonZoo: bit.ly/212H0i0
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During 2016/17 we supported 256 people to gain access to technology👩💻, through investing in community safety and infrastructure. #ciw17
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Our @WorldBookNight freebies by @holly_bourneYA @jonathancoe @LDiamondAuthor will introduce Torbay residents to the magical world of books
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Thrilled! Newton Grange #housing project in #Sheffield has received a silver #ccsawards @CCScheme @keepmoatgroup
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#Torbay residents! Have you got that #FridayFeeling? Why not give a shout out 👏 to a local project for all the great work they do in your neighbourhood? Nominate them for a #TorbayStars Award. ow.ly/RuNa30jWQBc @TorbayCDT @Torbay_Council @AgeWellTorbay @Torbay_Hour
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Thanks to our #GrandIdeas we have provided funding to @OasisWarndon for their new farm. #CommunityProjects
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Delighted to support @KeepBritainTidy with a #BigTidyUp in #Banbury, alongside @VictoriaPrentis and local Brownies: sanctuary-housing.co.uk/news…
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Social enterprises like @jordanpierson10 @sofly_team boost youth services in #Torbay: sanctuary-housing.co.uk/news… #CommunitiesWeek17
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Delighted to be working with @ignite_sheff on a resident consultation in #Shiregreen to find out how we could improve their neighbourhood in coming years. sanctuary-housing.co.uk/news… #CommunityInvestment
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Thanks to training from @we_aredigital, Kyle has become a digital champion and is now fully equipped to boost our residents’ digital skills!
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Who's excited for the #Gascoyne Street Party this Saturday (14 July) bringing you the best family-friendly entertainment that #Hackney has to offer?! @hackneyplay @HackneyPlaybus @hackneycouncil @HackneyWickFC @hackneywick @LoveHackney
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Happy #housingweek! Today we’re celebrating community health & wellbeing with #LoveSport sanctuary-housing.co.uk/news…
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Congrats Dave of Spit n Sawdust #gym in Banbury! Sports Personality of the Year #CherwellAwards.
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#Haringey residents! We’re looking for green-fingered #volunteers to help plant bulbs at the @GreenRoomsHotel. Join us on 26 November between 10am and 2pm. nitter.app/GreenRoomsHotel
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We’re very excited to announce @amys_retreat is our chosen charity for #ShiregreenAwards #CharityTuesday
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Together with @TorbayCDT we marked the thoroughly good @AgeWellTorbay @SilverSundayUK Big Lunch at Great Parks Community Centre.
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We’re excited to be helping @Tutors_United judge the fantastic superheroes letters from @KingsmeadE9 students. Winners announced 12 Dec!
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Excited to be taking part in #SparkSomethingGood with @marksandspencer & 23 other fabulous London organisations today!
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To round off #VolunteersWeek, we’re celebrating our amazing volunteering champions here at Sanctuary Housing!🤝Meet Lynne from #Torbay! sanctuary-housing.co.uk/news… @TorbayCDT @PlayTorbay @AgeWellTorbay @GreatParksCC@SoFly_Team @kevin_j_foster @WWFC08 @Torbay_Council #LifeatSanctuary
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We're really sorry that waiting times for our call centre are long right now and we're doing all we can to address it.
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.@ScotHousingDay celebrates the impact housing makes to the lives of people and communities across the country.
Watch this video about the positive influence #SanctuaryScotland has had on its residents and communities since 1996: fal.cn/33YjJ
#scottishhousingday
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Next week it’s Rural Housing Week, and we will be shining the spotlight on some of our #ruralhousing developments.
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First performance of the night, and it’s stunning drumming and dancing from @KingsmeadE9’s The Dynamix! #HackneyAwards
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#Rochford youngsters gear up to develop their mind, body & soul at new #martialarts classes: sanctuary-housing.co.uk/news…
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Hackney residents! This Afro-Brazilian martial art combined with dance is great for your kids to experience!
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We're celebrating #CommunitiesWeek17! Find out why building strong communities is so important to us: sanctuary-housing.co.uk/comm…
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Young Leader winner..Morningside Luxurious Treatz! Aged 10-14, they have formed an impressive business at Well Street Market. #HackneyAwards
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If you get #housingbenefit & having difficulty covering the rest of the rent, you may be able to get help ow.ly/Wq7m30bZZ69 @Shelter
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.@HatfieldAcademy has teamed up with @beworkwise to provide fun, unique #STEM sessions for their pupils: sanctuary-housing.co.uk/news…
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Our neighbourhood team in #Shiregreen were out & about on the streets this morning keeping it clean @SheffCouncil
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We are continually working to improve our complaints process so residents get the best possible service.
That's why we're supporting the @mhclg Make Things Right campaign.
You can find out more about what we're doing here👇
sanctuary-housing.co.uk/news…
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Free #Capoeira has arrived this summer for #Hackney adults/teens! If you're looking to try something different, feel better about yourself & meet new people, give these dance-martial arts classes a go! facebook.com/events/15497364… @hackneycouncil @hackneywick @LoveHackney
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Proud to work with @GroundworkLON to transform land on Gascoyne into a beautiful Madiba garden. @LoveParks_Week
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#Selfdefence courses are running in #Hackney for women and girls. Find your inner confidence and sign up today: sanctuary-housing.co.uk/news…
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Free #energysaving light bulbs at the #Kingsmead money-saving masterclass. Join us on 3 March, 10-12pm. @EastEnd_CAB sanctuary-housing.co.uk/news…
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Have you got a grand idea for your community? Get in touch and tell us about it now! sanctuary-housing.co.uk/gran… #Grandideas
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What a fantastic #HousingDay we’ve had! We'll be back in the morning to kick start our celebrations for #HousingWeek
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Two of our staff have recently been physically attacked by residents. Both are ok but very shaken by the incidents.
We know this has been a challenging year, but we have a #zerotolerance approach to any kind of violence or abuse towards our teams.
sanctuary-housing.co.uk/news…
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Our Morningside Community Centre is home to youth club & over 50s club sanctuary-housing.co.uk/loca… @CCWeekUK #loveyourcc
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We're looking forward to Sunday's football tournament at the Well Street common festival, will you be there? @Tesco @THC_Community
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So proud to be part of #SparkSomethingGood with @marksandspencer @JoannaLumley via @skynews bit.ly/1JRpaVm
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Congrats to Chloe who won an iPad Air after booking a #SanctuaryOnline workshop 💻⌨️! We have five more to give away: sanctuary-housing.co.uk/sanc…
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#Duluxpaint discounts for Sanctuary Housing residents! Visit your nearest store: bit.ly/1BPx6Y3 or call 0845 602 3128 @DuluxRefresh
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#Hackney residents can nominate their unsung community heroes for #HackneyAwards ow.ly/WTgxT @hackneypost
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Banbury residents! Free play day fun on 22 July 11am-3pm at People’s Park! @Cherwellcouncil @OxfordshireCC
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Learn how to complete your #UniversalCredit application and much more! Free bespoke 1-1 #SanctuaryOnline sessions: ow.ly/yhjg30ahEkt
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We're supporting @HopeHouseKids with a free Family Tea Party in #MarketDrayton on 1 September: sanctuary-housing.co.uk/news…
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Our #Hackney team is finding out all about #dementia thanks to Meghan, our @DementiaFriends champion #DAW2015
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#Torbay parents! We’ve teamed up with the brilliant @PlayTorbay to offer FREE fun play days for families, this summer. We’re still working on the details, so stay tuned on our Facebook page for more info. sanctuary-housing.co.uk/news… #TorbayHour @Torbay-Hour @Torbay_Council
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