Sound the alarm, assemble the team, and work the problem. FireHydrant is the only all-in-one platform for the entire incident lifecycle.
See how it works →
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🚀 We’re thrilled to introduce the most powerful, customizable, and collaborative Retrospective experience!
✨ Create tailored templates, collaborate seamlessly with collaborative editing, customize styling with our rich text editor & more!
Read more 👉 firehydrant.com/blog/welcome…
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91% of engineering leaders say they want a better alerting tool.
The other 8% couldn’t take the survey on their Blackberry.
Meet Signals: a new standard in alerting and on call.
firehydrant.com/blog/alertin…
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There's still time to register for Failover Conf, a virtual conference about reliability. The lineup is great and it's free :) failover-conf.heysummit.com/…
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✅ All the control without the complexity.
✅ Beautifully simple on-call schedules, escalation policies, and alerts.
✅ Designed for the way real humans work.
Sign up to get your own first look: firehydrant.com/signals/
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After talking to hundreds of engineers about their incident response processes, we’ve identified five of the most common challenges we see across companies regardless of size. Maybe you even see yourself in one of these scenarios? 👀 firehydrant.com/blog/how-inc…
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Some severity scales that didn't make the cut:
From 🐭 to 🦁
From 🕯️ to 🔥
From 🤏 to 🦣
firehydrant.com/blog/getting…
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Today we're lifting the curtains on what we've been building - An awesome incident management tool. Read our announcement about our series seed funding of $1.5M and our future: buff.ly/2FJ2XzV
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We test processes a little different here. Watch how a surprise meeting identified a gap in our incident response.
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Have you tried our Postmortem Generator? Generate a clean looking report of your incident postmortem for your organization. It's free. postmortems.firehydrant.com/
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We're excited to announce our $23M Series B funding to help make a world where all software is reliable 🚀 Thank you to Harmony Partners, @SalesforceVC, @MenloVentures, and @Work_Bench! Read more hubs.li/H0T_Nrb0
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Level up your incident response posture with Operational Readiness Checklists.
Get a better view to spot risks in your service dependencies before they cause incidents, and more confidence to respond quickly if they do. #SRE #DevOps
firehydrant.io/blog/operatio…
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We're stoked to partner with @GremlinInc for #FailoverConf a virtual conference on April 21 about #resilience in tech. Register for free and let's party! failover-conf.heysummit.com/…
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Today we're happy to announce our free tool for postmortems. It's shiny, it helps guide teams through some standard questions, and ultimately generates a nice PDF & JSON file for you to send around. Check it out at postmortems.firehydrant.com !
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We're out to crush cognitive load with intuitive and guided workflows -- and we've got a fully-redesigned Slack app and Command Center to prove it. Check out the new:
❇️Instructive workflows
❇️Straightforward commands
❇️Simplified design
firehydrant.com/blog/redesig…
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We're super excited to have @_torrborr join our engineering team here at FireHydrant. Read her intro here: firehydrant.io/blog/meet-tor…
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Big shout-out to @chucknorris, @stevewoz and @BBBaumgartner for helping us explain WTF Incident Management is at #failoverconf! 😂 😂 fh.dev/wtfvid
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🚨 NEW INTEGRATION ALERT 🚨FireHydrant has partnered with @checklyHQ so you can now declare FireHydrant incidents from Checkly alerts! #thatwaseasy #justcallusstaples fh.dev/tchk
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For our first ever sponsorship we're fired up (pun intended) to be at @devopsdaysNYC this Tuesday and Wednesday. It has an incredible line up of speakers at a beautiful venue in Manhattan. What more could you ask for? Come grab a #DevoopsEngineer shirt or a Patchy sticker!
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Feet tired from all the action at @KubeCon_? Say no more
ALT Pedicabs in a cloudy Detroit. Pedicabs are branded with FireHydrant logo and slogan, A Better Way to Manage Incidents
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Today's a great day because we're celebrating 2 years with FireHydrant's first hire @iamjwc!! We're so happy to have you on board, here's to many more great years 🔥
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Today as America votes, the entire FireHydrant team has a paid day off if they need it. We must do our part as a company to make voting accessible for everyone.
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We have a special place in our heart for Chaos Engineering so that's why we're excited to be sponsoring @chaoscarnivalio this January! Thanks for having us 🔥
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We analyzed 50,000 resolved incidents and identified the top trends to help you level up your #incidentmanagement process.
Check out just some of the behaviors we found that have a positive impact on MTTR. Then head over to the full report: firehydrant.com/reports/inci…
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#SLOconf has us thinking 🤔 What makes a good SLO? We'll go first:
1⃣ Crystal clear wording
2⃣ An element of time
3⃣ A focus on customer pain
Your turn. What'd we miss?
firehydrant.com/blog/definin…
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🔥New product update🔥 you can now spin up a private Slack channel to manage incidents! Read more about the latest update here: fh.dev/privateslackchannels
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Today, we are happy to announce the launch of Service Catalog! At FireHydrant, we envision a world where all software is reliable. Service Catalog helps you get closer to 100% reliability. Learn more about it and get started for free today. fh.dev/servicecatalog
#servicecatalog
ALT FireHydrant Launches Service Catalog
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And we're delighted to have you!!
New year, new gig! Delighted to share that today is my first day as VP of Eng at @FireHydrant ! 🥳
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It’s time to embrace how response should function in a distributed, service-driven, cloud-based environment.
It’s time to think about the full incident lifecycle, ring to retro.
It’s time to bring alerting and response together.
It’s time for Signals.
firehydrant.com/signals/
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With @FireHydrantIO Status Pages, you can post updates to your public status page from the same tool you use to manage your incident. Our own @richburroughs shows you how. #devops #sre
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3 questions to ask yourself in the build vs buy debate when it comes to incident management tools:
1⃣ Are you ready to build a product?
2⃣ How much is your team learning from incidents?
3⃣ How much incident expertise exists in your company?
firehydrant.com/blog/3-quest…
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A big shout-out and warm welcome to all of our June hires! 👏
We're growing our engineering team! Come join the crew - check out our open positions fh.dev/fh-careers-t
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Incidents happen. Parents know better than anyone! Check out @dancondomitti's recent #babyincident retrospective 😂 #HappyFathersDay to all developer parents out there 🙌 Got any #babyincidents of your own? Share them with us!
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Join us in building great things! 🧑🏽🚒👩🚒 We're hiring across engineering, customer success, and product 🔥 Check out our open positions
fh.dev/fh-careers-t
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"My approach as a leader is to be empathetic to my team, partner with them in their career growth... and be a relentless source of support."
We're highlighting our awesome Engineering Managers at FireHydrant. Meet Jouhné Scott! fh.dev/jouhne
#Engineering #leadership
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A haiku:
It’s not DNS
There’s no way it’s DNS
It was DNS
⚠️ Engineers have identified the underlying root cause as DNS resolution issues affecting network connectivity with impact to Compute, Storage, AAD, and Database services. Mitigation steps are being applied, and we are starting to see signs of recovery. status.azure.com
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We're excited to announce our Series A round of funding by @MenloVentures and @Work_Bench. To add to the excitement, we've also launched our free Status Page product that integrates beautifully into our incident response tooling.
firehydrant.io/status-pages
#SRE #DevOps
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#FailoverConf was a great event, and our Senior Developer Advocate, Rich Burroughs, wrote up his thoughts on the day. Congrats @GremlinInc for putting together a unique online conference experience. firehydrant.io/blog/failover…
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Get an inside look at engineering at FireHydrant with our latest blog post, from Staff Software Engineer @davidcelis !
In his article, David walks us through a database challenge the engineering team encountered and how they fixed it.
firehydrant.com/blog/using-a…
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YES! We're so excited to be a sponsor of #FailoverConf! Word on the street is we're doing another awesome giveaway... don't miss out!
#FailoverConf is BACK! 🎉
And this year, we're evolving your virtual experience with fireside chats, panel discussions, dance parties, a pet slideshow, and more.
Register now to join us on April 27 💥 failoverconf.io
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Happy birthday to amazing @JillWohlner who has been absolutely wonderful in supporting the FireHydrant team! Save some cake for us!
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Less than two weeks until #SRECon! Stop by our booth (it will be hard to miss), chat with us, fiddle with the product, and grab some swag!
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We made a video! Michael Bay was unavailable for directing sadly because we wanted some incredible explosions. So @bobbytables did it. vimeo.com/338580938
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We're so pumped to have you on board @davidcelis!
Come join David and the rest of our awesome team! Check out our open positions here: fh.dev/fh-careers-t
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Why are we still using the term 'postmortem' when no one died? Read our take from @bobbytables on moving toward incident retrospective. fh.dev/tq2
#incidents #incidentresponse #incidentretrospective #blamelesspostmortem
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Super pumped for this! Register for free and hear our own recovering hero @malkolm talk about ways to make incident management more of a team effort. 👇
"We can’t all be Shaq: why it’s time for the SRE hero to pass the ball and how to make it happen" - a talk by @malkolm - @FireHydrant at Conf42 SRE 2022
Free RSVP: conf42.com/Site_Reliability_…
Join us online on June 09th - Conf42 SRE 2022
#sre #conference #register #conf42
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A big warm welcome to FireHydrant's newest hires!
Wan't to be a part of our awesome team? We're hiring!
fh.dev/fh-careers-t
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Our own @bobbytables is speaking at the virtual NYC SRE Meetup tonight about Kubernetes informers. Also speaking is @gphat from Splunk talking about Applied Observabilty. It starts at 6:45 EDT tonight, come hang out :) meetup.com/Site-Reliability-…
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Something EPIC is coming you won't want to miss #FYREhydrant
Get notified when we launch
fh.dev/FYRE_TW
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We want to enable everyone to build reliable products, no matter their resources. Our Free Tier moves us closer to our vision of reliable software, and we hope you join us.
firehydrant.io/blog/announci…
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Happy 2020! We're so happy to be listed alongside some of the strongest startups in the resiliency space hub.packtpub.com/10-tech-sta…
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We have an awesome leadership team here at FireHydrant and we want you to meet them! Meet @AllyKMcKnight and read why she thinks kindness is most important when building out a team. hubs.li/H0Wf-0y0
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Our homepage has a fresh new look as we near drawing the curtains up! Check it out
firehydrant.io/
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The next virtual SRE NYC Meetup is happening on 6/23, and will feature @dmwlff from Robinhood talking about System Reliability and Hypergrowth. Sign up here: meetup.com/Site-Reliability-…
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Wooo! Happy work anniversary @_torrborr 🥳
Today marks 1 year since I started my first software engineering job which means 1 year of working at @FireHydrantIO 🔥♥️☺️
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It's hard to respond to incidents unless you have a canonical index of what you're running in production. That's why we recommend having a service catalog: medium.com/firehydrant-io/wh…
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Hear from experts at Twilio, Outreach, and more! Hosted by @mattstratton WTF is Incident Management?
Register now! fh.dev/t-wtf
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⚡Feature release⚡
We're super excited to announce the release of a powerful new addition to our already powerful FireHydrant Runbooks - conditions. Now you can build custom logic into your runbook automation.
Read more about how to get started here bit.ly/3cVQCIY
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Otter looking so good in the #FyreHydrantfest merch 😍 Don't you want to look as good as Otter!? Sign up here: fh.dev/FYRE_TW
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Meet Rich Burroughs, our Senior Developer Advocate, and get his advice for teams that are on-call at this challenging time. firehydrant.io/blog/meet-ric…
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An outcome-focused approach offers many benefits for product pros. Read how focusing on outcome rather than output saved us four weeks of engineering time 🙌hubs.li/H0PYTZc0
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Alex is great! As are the @GremlinInc Events folks.
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Signals will represent the first time alerting has existed natively in a full-cycle incident management platform.
Get a behind-the-scenes look at our architecture and how we’re doubling down on resiliency in our first Signals Captain's Log. 🧵👇
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Thanks @fendien! We're stoked to be featured on @BusinessInsider "Enterprise Tech Startups to Bet Your Career On"
"Enterprise Tech Startups to Bet Your Career On"
Glad to see our @Work_Bench portfolio companies @FireHydrantIO and @CatalystIO on @rosaliechan17's list
Both are hiring aggressively so check out their career pages!
cc @bobbytables @edwardchiu
businessinsider.com/enterpri…
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We created a new sev type with the simplest Runbook condition: create a Slack channel so the eng who spots the problem can take notes, see what happens next, and adjust from there.
It's doing wonders internally to create a culture of psychological safety around our incidents.👇
Running More Low-Severity Incidents Is Improving Our Culture bit.ly/3CACfbN @dancondomitti @FireHydrant #sponsored #IncidentResponse #Incidents
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Don't miss @bobbytables discuss observability solutions and practices used at FireHydrant at {unscripted}!
Register for {unscripted} for free at the link below and join us June 16-17 to catch our expert panel on Observability!
Learn how these industry experts apply #observability solutions and practices to deliver high-performing software applications.
cvent.me/lzRooZ?RefId=twitte…
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The day is finally here! #FyreHydrantfest is LAUNCHED get your tix and merch now! 🤘 fh.dev/FYRE_TW
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Hey there 👋 Do you envision a world where maintaining reliability is frictionless? Well, so do we and that's what we aim for when building our platform. 💯 We're looking for awesome people like you to join our team!
fh.dev/sre
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Did you miss our Series B announcement? Find out how we will use it to help businesses build reliable software. hubs.li/H0V8cPv0
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We've got a future ninja warrior on our hands! See what Colin learned in his #babyincident retrospective. #HappyFathersDay to our developer parents 🤗 Share your #babyincident retrospectives with us!
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Don't miss @bobbytables at #FailoverConf where he'll share some lessons learned from his time as an SRE. Register now! fh.dev/fhfc
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At FireHydrant, we envision a world where all software is reliable, and we’re on a mission to help every company that builds or operates software get closer to 100% reliability. hubs.li/H0V08xK0
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There's no denying we had a wonky start to 2021, but the team at FireHydrant is looking forward to a great year of helping you tame your incidents (with help from our mascot, Patchy!)
Here's a look back at how our users leveraged FireHydrant in 2020: fh.dev/2020
ALT Everything is always fine when Patchy takes care of you and your incidents.
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At #kubecon ? Find @bobbytables standing outside of the San Diego convention center with our Devoops Engineer shirt!
Im going to be handing out shirts and shaking hands outside of the convention center later this afternoon.
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So excited to see @mentapurpura, our Senior Director of Product Design, highlighted on Design People. If you're into customer empathy, design education, or jujitsu, this is for you:
designpeople.substack.com/p/…
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Happy work-iversary to Hannah (Hank) Maguire! Hannah was also recently promoted to Account Executive 🙌🏻 Congrats Hank! We love having you on the team 👏🚒🔥
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Leveling up your incident management practice starts with great prep. We've got some best practices that'll help you:
📕 Assign service ownership
👤 Understand incident roles
🔥 Determine severity levels
🏃♂️ Run (and learn from!) drills
firehydrant.io/blog/incident…
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Zendesk + FireHydrant = 🤩
Really digging this @Zendesk integration that @FireHydrant announced today
The ability to automate incident status updates to linked Zendesk is a major efficiency unlock
Read more on their blog!
firehydrant.com/blog/assess-…
cc @bobbytables @nielsendylan
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The industry and markets are volatile right now. More than ever, you should be focused on shipping great products, retaining engineers, and building trust with customers. The right incident management strategy can help you make strides in all three.
ow.ly/xSIq50Jqr9R
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Happy Friday to everyone, but especially the incident commanders keeping everyone online this weekend
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Snyk implemented FireHydrant in June 2022 with a SRE team of four people. Onboarding was simple: the SRE team made a 10-minute video on how to use FireHydrant, announced it to the team, and everyone was using it within the week.
🤯
firehydrant.com/customer-sto…
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