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Hey, @Elyboi_IsYes. We came across your post, and thanks for being our advocate! We appreciate you! 💙 ^KimG
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Hello Lil. We will be glad to have you in our family. With DIRECTV, you can have a wide variety of programming to satisfy all your interests. You'll find more information here direc.tv/3HzGjLl direc.tv/3kOroEo ^DylanT
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“We’re aware customers are temporarily unable to stream NFL Sunday Ticket through the app, and will share more when we restore the programming.”
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Some DIRECTV via Satellite customers are experiencing error code 771 on multiple local and national channels. We're aware and working to resolve.
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Hey Mike, we're sorry that you want to cancel your service. Please meet us in DM, so we can look into the options on your account to keep it active. ^MariaC
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We have entered into a new multi-year content carriage agreement with CBS Corporation. To our customers, we regret any inconvenience and thank you for your patience.
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Hello, thanks for your comment. DIRECTV made clear to Newsmax over the past several months that it would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base. ^CindyB
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We recognize we didn’t meet expectations on Sunday for customers looking to stream some of the games, and we want to apologize. While it won’t bring the games back, we plan to reach out to those affected to automatically reimburse them for week two.
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Hi Chaya. Good question! Our subscribed customer will not be affected by these changes with HBO Max. You can keep enjoying your favorite programming as usual! Thank you for being a loyal customer of DIRECTV. 💙^LuisaV.
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The @SECNetwork will go live at 6PM ET on Ch. 611. The program guide will be updated in time for tonight's launch.
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Final: Following a space event, our team of engineers and rocket scientists repositioned the satellite and have successfully restored all channels.
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Unfortunately, CBS has put our customers into the middle of its negotiations by pulling its local CBS stations in 14 cities. We want to get your channels back into your lineup as soon as possible. tvpromise.att.com
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Hello. We made clear to Newsmax over the past months that we'd like to continue offering its content; however, charging those fees to our customers, is not an option. Then, we added a new conservative commentary channel (The F1RST). I'm ready to help you. ^DanielM
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@SEC_Logo We will be in discussions on how to provide SEC Network at the best value for our customers. Expect more info closer to launch
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Hola, nosotros amamos los deportes, pero para el 2023 no contamos con los derechos para transmitir la MLS.
^JairoD
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We miss you too, mtcat101! A lot has changed since you left. If your needs change, DIRECTV is always here for you. 💙 ^MariaB
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The affected HD channels are back up and running normally. The technical issue has been resolved and we apologize for the inconvenience.
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Act now so you don't miss Monday Night Football! Visit TVPromise.com for alternative ways to watch and a bill credit. @fuboTV @Sling
ALT Dispute creative for MNF
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Update: Some satellite customers are temporarily unable to watch HD channels because of a satellite positioning issue. We apologize for the inconvenience and appreciate our customers’ patience while we work to bring the satellite back online. In the meantime, satellite customers can watch their programming through the DIRECTV app on mobile devices and connected TVs, or by activating SignalSaver via an internet connection on a capable set-top box. bit.ly/SignalSaver
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@jason_cook Hi Jason, our discussions with ESPN's new SEC Network are going well and we expect to provide the channel very soon.
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NFLST fans: We fumbled the ball yesterday. We missed the opportunity to deliver an exciting day of football. If you were affected by the difficulties yesterday, we will reach out to make this right. We thank you for your patience while we work on this!
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Here you can find more information on how DIRECTV connects to Satellite 24/7: spr.ly/6011PIoLW. DIRECTV is ready to help. ^NataliaA
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@SteveeJO_86 No need to worry. Our agreement with AMC runs through the next few months and we’re working on renewing it.
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We're happy to help you. Pls send us a DM with more details on what you're experiencing? ^ATTCareTeam
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Viewers of WTHR - NBC in Indy and WBNS - CBS in Columbus, OH. We've reached and agreement to bring these channels back ASAP.
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We'd hate to see you leave! Send us a DM with your account info letting us know what we can do.
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@kirstinm Please DM your DIRECTV account number. We're gathering info to determine whether this is a broadcast or equipment issue.
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Stations are returning today to any impacted homes, including CBS Sports Network and the Smithsonian Channel™.
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"Today’s NFL Sunday Ticket games have returned for streaming. We will continue to monitor, apologize for the inconvenience and thank our customers for their patience."
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8 HD channels are impacted by technical difficulties and we’re working on fix. To watch, unhide SD channels: soc.att.com/2f1HYN5.
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@VitoViolante We appreciate your interest in JayMohrSports. I have forwarded your comments to management for review and consideration
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We miss you already, Gio. We seek to deliver unparalleled entertainment experiences where, when, and how people want it. A lot has changed since you left, and we are excited to share these innovations with you. To check our current deals, go to spr.ly/6012X1x7o ^JenniferY
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Hi there! The app store for your device is here: apple.co/2gwWlYa Let us know if it helps. Thank you! ^NebG
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News for our customers! 😀
On Sunday, @DIRECTV and Nexstar reached a new multi-year agreement to distribute Nexstar-owned stations and NewsNation to all DIRECTV, DIRECTV STREAM and U-verse customers nationwide. direc.tv/Nexstar
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We're aware of an issue impacting guide data and are actively investigating. As a workaround, tune to specific channels or reset the device.
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Your opinion matters to us, Kevin. DIRECTV remains steadfast in its commitment to bring customers the best programming at a fair and reasonable price. Feel free to send us a DM if you need help. ^JohnI
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We want you to stay as part of our family, we get how important is for you to watch favorite basketball programming. Please DM us with more details about the issue, we'll be glad to step in. ^LauraT.
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Stay up to date on #HurricaneMatthew coverage on our dedicated severe weather mix channel, 205 + 600. soc.att.com/WeatherMix
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Hi there. I share your concern, and we're here to help you with any questions. Starting in May, HBO Max becomes Max! Customers will get access to an even deeper library of genres like true crime, documentaries, food, home, & more. Thank you for being part of DIRECTV. ^SebastianB
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Hello Paula. DIRECTV made clear to Newsmax over the past several months that it would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base. That is not an option. ^MariaO
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Great news for our customers! 😀
DIRECTV and TEGNA have reached a new multi-year distribution agreement covering TEGNA’s 64 owned stations in 51 Nielsen designated markets.
All stations and programming will return to DIRECTV, DIRECTV STREAM and U-verse customers today. directv.com/insider/tegna-di…
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Unfortunately, Nexstar has removed stations from some of our customers’ lineups. We want to get them back as soon as possible. Learn more here: tvpromise.com
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We’re glad you decided to tweet us. We want to help! Can you dm us your accnt details? ^ATTCareTeam
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Hi, we share the frustration. DIRECTV knows how much every channel matters to our customers, and it’s unfortunate that these kinds of things keep happening in the industry. ^ChristianK
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@DodgersNation We do intend to keep working to resolve this in the fan’s favor, we just didn’t agree to accept their latest proposal.
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Hi there! We're a US-based company, but we're in many countries. Learn more about DIRECTV here: spr.ly/6016uxsk2 ^MariaF
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Hey there, we are not ready to see you go, please meet us in a DM, along with the reason why you would like to cancel the service, we are here to help. ^CatalinaC
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Hi, there. We value your feedback. DIRECTV remains the leader of sports programming and is doing anything to keep sports interesting for all customers. ^RizzaA
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@ChristineMLemke Thank you for considering DIRECTV as your entertainment provider. For more information on our services, please visit spr.ly/6011rJN0R We look forward to having you join us. Send us a private message if you need further assistance. ^KennethB
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@MaroonWyatt Contract talks happen on different timetables with TV providers, so we have really just begun our discussions with SECNetwork
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Our team can assist you. Pls send a DM with more details so we can look into this for you. ^ATTCareTeam
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Hello, we hope you enjoyed the Superbowl game with your family. Remember you can always reach out to us for any questions you have. DIRECTV remains the best choice for sports fans.
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Your post caught our attention, @DaVillainyo. We apologize for any inconvenience caused by our technician's actions. Your feedback is taken seriously, and we will address the situation to improve our customer experience. ^ArmandoT
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Apologies for missing the game, Kelton. Feel free to reach out if it happens again. Thank you for choosing DIRECTV. ^AliceS
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DIRECTV made clear to Newsmax over the past several months that it would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base. That is not an option. ^LinaF
^LinaF
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Hello BP. DIRECTV understands your frustration in losing programming and wants you to know we are working diligently to get your content back as soon as possible. ^KharlS
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Hi, Beverly. We noticed your post. While Disney continues to block your watching the Presidential debate you can still watch it on CBS, FOX, NBC, CSPAN and other 24/7 news networks. ^MarkP
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Hello. We would love to have you back in our family, and we can check the available options for your budget, so you can get the best service at the best price. Please meet us in a DM for more information. ^MiguelP
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Hi, there! DIRECTV is dedicated to providing customers with top sports options at competitive prices despite rising costs and competition. For account assistance, send a DM. ^RaymundA
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@carolealana With 24/7 reports WeatherNation provides detailed updates with the same weather data from the @NWS and @NOAA weather agencies
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Hi, DIRECTV appreciates your feedback to improve your experience with our services. Let us know what we can do better. ^JuanM
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Hello there. We don't want to see you leave! 😟 Let’s connect on this. Customers pay for the full programming slate in their package since we cannot offer a la carte packages given the agreements we have with programmers. Please send us a DM so we can take a closer look. ^DuvanO
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GREAT NEWS: After successful negotiations, all Raycom Media channels have been restored and are now on air.
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The @SECNetwork should now be showing up on channel 611. 24 minutes to air time. Make that 23 minutes.
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@Charlie_cat16 While the concert is over tonight, It'll be re-broadcast tomorrow morning at 10 AM on The AUDIENCE Network, channel 239.
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We’re in the process of confirming that all channels have been restored. We apologize for the inconvenience.
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We’d hate to see you go, Tony. If you’re looking for sports, DIRECTV will remain the only one-stop-shopping experience for fans thanks to our combination of local, regional, national, and international sports action that others cannot match.
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Hey J.D., don’t miss any action on the field. Check out spr.ly/6019fNv6W.
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We made it clear to Newsmax over the past months that we would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base.
^GabrielaM
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Our team can assist you. Pls send a DM with more details so we can look into this for you. ^ATTCareTeam
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A DIRECTV dish walked into a dinner party. The reception was great. Happy #NationalTellAJokeDay
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Good news, Daniel. DIRECTV is currently working with MLB and the Guardians to add the game in time for Opening Day tomorrow on channel 662. Visit spr.ly/6012FDjcj to get more exciting updates. ⚾ ^RolandT
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Hello Napoleon, we understand that the loss of a channel is not an ideal situation. We are continually evaluating new content to provide you, and we expect to introduce new programming of significant interest. You can check direc.tv/3kNVFmw for the latest updates. ^JennyE
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@DodgersBeat We are still in discussions on how to provide Time Warner Cable SportsNet LA at the best value for our customers
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Hi Johnson. DIRECTV made clear to Newsmax over the past several months that it would like to continue offering their content; however, the network is now demanding significant fees that DIRECTV would have to pass on to its broad customer base. That is not an option. ^ClaudiaC
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Hey, we want to help sort things out. Please meet us in a DM with more details about what's going on with your account to get started. ^LuisQ
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We realize the relevance of enjoying your favorite channel. Stay tuned to our social media channels for the latest updates with TCM with us. Thank you for choosing DIRECTV. ^LauraS
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Hello. DIRECTV is committed to offering you the freedom to watch any of this broadcaster's shows anytime. To better assist you, please let me know what show you are trying to enjoy and your Zip Code. We are ready to improve your experience. ^LauraA
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Hi Scott. We made clear to Newsmax over the past months that it would like to continue offering their content; they're demanding significant fees that we would have to pass on to its broad customer base. Let's connect on DM to see the options that will keep you with us. ^EdgarF
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we want you to feel you’re getting the service you deserve. Pls DM us your accnt info ^ATTCareTeam
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@Cyrus_is_risen St Louis is no longer in the playoffs. They lost the division series against the Cubs
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Countdown to Christmas has started! Tune into @HallmarkChannel or download the app to get your holiday started: dtv.att.com/6cd25e12
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Hello, you have our attention about the refund due to the visible jersey. Please DM us to gather more information and look for options for your refund request. ^JhonB
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Hello Clay, we know how important many channels are to its customers. DIRECTV is negotiating to reach a new deal with Newsmax. We appreciate your patience. For the most up-to-date information, please visit direc.tv/40STApZ
^LuisV
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