Support updates and 24/7 help from the team that brings you @GoogleWorkspace 🤗
- Tweets 15,019
- Following 23
- Followers 26,156
- Likes 21
Pinned Tweet
#GoogleWorkspace account lockouts can happen when:
🚨Admins move users to a unit enforcing 2SV
🚨2-step verification policies are updated
🚨Users remove their last registered 2SV method
Prevent account lockouts with this guide: goo.gle/3Qqgepq #SecurityTips
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Hi Ruben! Thanks for flagging this – following a quick investigation, we have addressed this issue, and it should now be resolved for you. -DB
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We're here to support how you work 2️⃣4️⃣/7️⃣! Tag @AskWorkspace in your tweets and we'll be with you shortly ⏱.
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Today we want to share a playlist to help admins manage their #GoogleWorkspace subscription more efficiently ⚙️ and solve the most common issues quicker ⏱. Check it out! goo.gle/solve-workspace
ALT Illustration of the Google Workspace playlist in a tablet. Some videos from it are being played.
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⚙️ Recover your account access with quick and simple steps. Follow the infographic 👉 goo.gle/3OGJamI
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🎉 Happy 15k Followers! 🎉 Hey administrators! 👋 Questions about Google Workspace?? Follow us for expert support! #GoogleWorkspace #MilestoneReached
ALT An illustration celebrating our 14k followers
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🎉 We've reached 1k followers and are so happy to celebrate with YOU! Thank you for always inspiring us to do better 🙌🏼. For future tweets, what would you like to see? Tell us in the comments!
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🎇Happy New Year! For a 2023 filled with love, happiness, and new opportunities 🥂✨
ALT Illustration of a Happy New Year message with a celebratory backdrop.
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We’ve created detailed steps to help you recover access to your Admin console. Check them out at our Google Workspace Admin community → goo.gle/38VuHnz #CommunityAnswers
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Gmail employs a number of AI-driven filters that determine what gets marked as spam. These filters look at:
👤 User feedback
⚙️ Domains/subdomains
✅ Bulk sender authentication
Follow these best practices to ensure your mail delivery 👉 goo.gle/3MEYkLm
ALT Illustration of emails being sent from Gmail, alongside the best practices to prevent being marked as spam.
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✨Happy 16k Followers!✨ Hey administrators! 👋 We want to hear from you if you’ve got some questions about your Google Workspace account. Follow us for expert support and tips! 🎉 #GoogleWorkspace #MilestoneReached
ALT Illustration about @AskWorkspace’s celebration in reaching 16k followers
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Transform your career with #GoogleWorkspace courses on LinkedIn! This collection of 9 on-demand courses will not only help you develop the digital skills you need to boost success at work, you can also earn a LinkedIn Learning Certificate of Completion 🤩 goo.gle/46UsX70
ALT Illustration of the LinkedIn Learning interface, where the on-demand courses can be found.
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👩🔧 Help us, help you! Having these details ready before contacting our support team will no doubt make your experience easier and faster ⏱👌 goo.gle/3HbqLds
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🎊 We now have 10k followers! 🤩 Thank you for inspiring us to keep sharing the very best of #GoogleWorkspace 🫶
ALT Illustration of the 10k follower celebration for the Twitter handle @AskWorkspace.
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You can make the most out of your Google Workspace while reducing costs with 4 key features:
🔑 Aliases
🔑 Groups
🔑 Send mail as
🔑 Domains
Follow along to learn how to set up email aliases, and find out more about the other 3 features → goo.gle/3w4o6yG
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AI features in #GoogleWorkspace, like Emoji voting chips, help you and your team collaborate seamlessly and get more done in less time. Learn more about other features at→ goo.gle/415BEro
ALT Illustration of the emoji voting chips being used to decide on a file.
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💳 🪙 Cost optimization is the main goal for every #GoogleWorkspace admin. This guide will show you practical ways to reduce costs, like creating email aliases and groups. Find out more → goo.gle/41hr5BI
ALT Illustration of a group being used to send emails.
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🙌 Become part of the incredible network of Admins helping Admins! Find all the details to join the #GoogleWorkspace Admin Community → goo.gle/3JG9LiJ
ALT Illustration of different Product Experts giving solutions at the Google Workspace Admin Community.
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🎉 We reached 5k followers! We couldn’t be happier to be part of your network and to share all the tips and tricks of Google Workspace. Thank you! 🙌
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Whether you’re working from home or in an office 👩💻, collaborate with your team seamlessly using #GoogleWorkspace tools like Meet, Sheets, and Docs. Learn more → goo.gle/3IiyZnY
ALT Illustration of he Google Workspace tools Sheets, Meet and Docs at work.
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Welcome to the Drive week! Today’s video tutorial is about restoring your users’ Drive data. As an admin you can restore the data deleted within the past 25 days. Check out how it’s done on the video →
goo.gle/3RySpWO
ALT Illustration of the Drive interface and files being restored, considering the time period requirement.
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It’s the last week of March, and for many of us it’s time for monthly reports! 📊 Here are some features from Google Sheets that will make your job easier 😉
🔵Smart chips goo.gle/3K6kQuP
🔴KPI scorecards goo.gle/3JB9ihC
🟡Automate tasks goo.gle/3JL0MwQ
ALT Illustration of Google Sheets and its recommended features.
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🎉 Get Ready to Be Amazed! Unlock the power of AI with #NewGoogleChat 🤖📱
Get real-time updates and AI-powered collaboration in #GoogleWorkspace! Simply send your Google Slide deck to AI and watch the magic happen 🪄✨
Learn more about it here: [goo.gle/466rj1c]
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Next stop in the Admin resource guide are videos 📹 and webinars 💻. Have you checked them out? Follow along the video to learn more about them 👉 goo.gle/3zKzRw4
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🤓 2022 was a year of learning and making the most of your #GoogleWorkspace account. What of the topics we discussed was your favorite?
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Good news 📣 the quest: “Workspace Essentials'' is now available for free! Start using your #GoogleWorkspace core products like a pro→ goo.gle/3FeREjh
ALT Illustration of different Google Workspace products covered in the Workspace Essentials quest.
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Looks like the favorite AI feature in #GoogleWorkspace was Draft & Reply in Gmail ✉️. Finding the right tone and style can be tricky at times, but this feature will no doubt transform your notes into polished and customized emails 💯. Read more → goo.gle/40RsDCG
ALT Illustration of the Gmail smart chip.
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🎊 And it’s a wrap for 2021! Cheers to the milestones achieved since the launch of @AskWorkspace and we hope to bring more helpful tips and make your Google Workspace experience even better in 2022! 🎊
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If Santa uses Google Workspace, Sheets will be a great tool to make a gift list. Don't you think? 🎁🧸
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We hope you found the admin resource guide as useful as we did. Tell us, which resources were your favorite?
32%
🖥 Reading materials
36%
🎥 Videos and webinars
14%
📰 Official blogs
18%
⚙️ Developers’ blogs
22 votes • Final results
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Deep dive into the technical components of the Google Workspace products and enhance its use with resources specially designed for developers 📲. Get to that part of the admin resource guide here → goo.gle/3T81FU6
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WV loves Google Chat 💬 She says it’s because you can access docs, tag your peers and communicate efficiently. But there’s something she loves more 👇
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Email aliases can help you with:
👥 Multiple roles within the organization
⏳ A temporary email address
📥 Mail forwarding
Learn how to create aliases and delete them if needed →
goo.gle/3qUgCfC
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Got questions about Google Workspace❓ Send us your questions and join live as Google Workspace experts provide answers to your common issues via #MeetTheExpert webinar series. Sign up now ➡️ goo.gle/3G21Okw
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🔔 Product update! Suggested recipients in Google Drive will now appear in the sharing dialog to speed up collaboration across your organization. Learn more about it at 👉 goo.gle/3ihYsTR
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The Professional Google Workspace Administrator exam assesses your ability to:
⚙️ Plan and implement authorization and access
👥 Manage users
🕹 Control and configure services, and more
Prepare and pass your exam following these 6 steps 👇 goo.gle/3ALCwHI
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Let’s start the week learning what’s new in Google Workspace 🤩 Resources like our official blogs 📰 and release calendar 🗓 will help you make the most of the Google Workspace products and the latest features. Check them all out! goo.gle/3w54QC7
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🚚 Switching to Gmail from Microsoft Outlook? This week we’ll be sharing useful guides to make this transition easier. Discover how email features work in Gmail to meet your needs → goo.gle/3AD2MEo
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This week we’ll be highlighting the amazing work done by the newest members of the Product Experts ranks 💯 Starting with Kim Nilsson, whose resourcefulness has proven to be of great value in our help community. Check out one of his helpful answers 👉 goo.gle/3yS2tDr
ALT Illustration of one thread from the Google Workspace Admin Community.
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Start using Google Workspace like a pro! 💯 Follow along this playlist and learn how to set up your account, add domains, understand your billing, set up email authentication, and much more. goo.gle/3zeNq7R
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Are you certified as a Google Workspace administrator yet? This week we’ll be talking about how to prepare for this certification and get the most out of it. 👩💻Today’s topic: Why certify? Take a look 👇 goo.gle/3TaiAW4
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Learn how to successfully reach your recipients using our Postmaster Tools site’s data and diagnostics. This tool is also a great ally to see the health of your domain 🔍. More → goo.gle/3omTf0e
ALT Illustration of a domain verification with the Postmaster tool. Resulting on an email being sent successfully without being marked as spam.
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🎉Happy 17k Followers!🎉 Thank you for trusting us with your #GoogleWorkspace questions. We are here to help! Drop a reply below or head over to our DMs. 📥 Follow us for expert support and tips! ✨ #MilestoneReached
ALT Illustration about @AskWorkspace reaching 17k followers on X.
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Resolve your questions quicker by including these must-haves when posting on the Workspace Community👇
✅Domain name
✅Issue description
goo.gle/3BIakq7
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Understanding Google Workspace billing cycle is key in keeping your subscription and finances in order 👌 Follow this billing calendar and learn how your invoice is calculated → goo.gle/3qW9YWw
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Today’s guides will focus on switching to Sheets from Microsoft Excel 📉. Learn how Sheets’ features like real-time collaboration, sharing directly and automatic chart creation works at → goo.gle/3cdrBwj
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In a hybrid work environment, you need to plan in-person and online meetings depending on your location. The new feature in Google Calendar, suggested working locations 📍, will help you do it quicker. Read more → goo.gle/3l477Li
ALT Illustration of the new feature in Google Calendar: suggested locations.
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Collaborating with partners who don't use Google? No problem! ✅
Admins can enable visitor sharing in #GoogleWorkspace, allowing teams to share Drive files with anyone. You set the rules in the Admin console.
Learn how to turn it on: goo.gle/3UimIou #AdminTips
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Hey Google Workspace admins! Forgot your password? 🔑 Locked out of your account? 🔒 Recover your administrator access with automated recovery! Follow these steps 👉🏻goo.gle/4cJxFaH #GoogleWorkspace #AccountRecovery
ALT Illustration showing how to Recover administrator access to your account
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The Google Workspace Summit will be a great opportunity to learn from our customers and partners about how they’ve overcome new challenges and transformed their cultures for the new era of work. Don’t forget to mark your calendar!🗓️
Join us at the #GoogleWorkspace Summit on May 17th to discover how organizations are thriving in the new era of work - a new era of hybrid teams, AI frontiers, and meaningful collaboration → goo.gle/workspace-summit
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You’re trying to sign up for #GoogleWorkspace when you get the error: “❗️This domain is already in use.” There could be a few reasons for this error, on this article you’ll learn how to fix it → goo.gle/438R0Ns
ALT Illustration of the reasons for a domain error.
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⚙️ Enable your end users to make the most of Google Workspace and enhance your organization’s productivity with this shortlist of resources → goo.gle/3zPL9AA
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👩💻Learn all about Google Groups and train your users with the cheat sheets and productivity guides available at the #GoogleWorkspace Learning Center. Check them out now!
goo.gle/3CvWENF
ALT Illustration of the Groups’ section at the Google Workspace Learning Center.
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Let this 2023 be your best year! 💯 To help you organize all your goals and ensure there’s enough time for everything, we’ve compiled a #ProductivityChecklist. Start following the first tip today! goo.gle/3Ih04rQ
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🗂 Safely and securely manage user data by following these best practices from the “Meet the Expert” webinar series → goo.gle/3RLpZu9
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Let’s recap how to ensure successful email delivery from your #GoogleWorkspace account.
✅Prevent being marked as spam goo.gle/3KXi7mO
⚙️Use Postmaster Tools to monitor your domain’s health goo.gle/41pyJKS
💡Keep learning about spam filters goo.gle/41vsaX6
ALT Illustration of the steps to ensure successful email delivery.
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📢 Ready to dive into the world of Duet AI? 🚀 Sign up for your trial today! 📝 Request it here 👉 goo.gle/481ymdc #GoogleWorkspace
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🤩 Would you like to meet the team behind all the tips and workarounds from @AskWorkspace? Join this week’s introductions and find out more about them!
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Kickstart your Google Workspace Admin learning journey with a resource guide prepared just for you. The first stop are our reading materials 👉 goo.gle/3QfMnLe
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Have you checked out the Google Workspace Admin Community? Highly qualified Product Experts are there to share their best practices, workarounds and more with you. Take note of today’s tip before you make your first post → goo.gle/3iGuSYK
ALT llustration of the tips suggested to use the Google Workspace Admin Communit
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Hi there! We'd like to make things right for you, if you transitioned to Google Workspace after January 19, 2022 and used G Suite legacy free edition for personal use, check out goo.gle/3wKLH87 for further details. Our support team will be happy to take a look! -HG
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Depending on your country, you may have multiple forms of payment available. These could include credit cards 💳, bank accounts 🧾, and others. Learn how to assign a valid payment method to your account on the video → goo.gle/3BMZsWj
ALT Illustration of the available payment methods per region worldwide.
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Hey Admins,
Ready to enforce #GoogleWorkspace security for your users? This guide will show you how to enforce #2SV in a snap! Learn more about it and strengthen your organization's account security with just a few clicks 💪💻 goo.gle/3QT1rBf
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Posting permissions in Google Groups help you determine:
📤Who can reply to authors
📎Who can attach files
📣Who can moderate
📄Who can post as a group
Watch the video and learn the steps to set up posting permissions →
goo.gle/3RY4p4x
ALT Illustration of the Groups’ posting permissions settings and their applications.
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What will you learn at the #GoogleWorkspace Summit?
✅ Boost productivity, even on the tightest budget
✅ Plan for the new AI-driven era of work
✅ Drive connection and belonging for your teams
More → goo.gle/3HfvcXF
ALT Illustration of the key areas to cover during this year’s Google Workspace Summit.
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We know losing access to your admin console can be frustrating. But don't worry, we're here to help! Follow these steps to make the recovery process easier.👇 goo.gle/3m0znyA
ALT Illustration of the steps to recover access to your Google Workspace account.
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Is your #GoogleWorkspace subscription suspended? 🚫 Here are common reasons why:
👉🏻 Failed payments
👉🏻 Expired trials or contracts
👉🏻 Domain or storage issues
Learn how to fix it and get your service back online with this guide: goo.gle/4lHbhmg #BillingTips
ALT Illustration showing icons of issues with domain, contracts, card payments, and storage.
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🎉Happy 21k Followers! 🎉 Thank you for trusting us with your #GoogleWorkspace questions. We are here to help! Drop a reply below or head over to our DMs. 📥Follow us for expert support and tips! ✨#MilestoneReached
ALT Illustration about @AskWorkspace reaching 21k followers on X
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Make sure to keep your team's #GoogleDrive files with the right owners! As an admin, you hold the keys to file ownership.
Effortlessly transfer files when roles change or team members depart. Learn how to manage ownership with this helpful guide: goo.gle/3IjUuXP #GoogleWorkspace
ALT The image shows two user profiles with the Google Drive logo, circled by arrows to represent the transfer of file ownership.
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We just hit 20,000 followers! 🙌 Thanks for bringing your #GoogleWorkspace questions our way. We're always ready to help! Got a question? Reply below or slide into our DMs! 📥 Keep following for pro tips and support! ✨#MilestoneReached
ALT Illustration about @AskWorkspace reaching 20k followers on X.
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Meet Diamond Product Expert José Esteban! He’s part of 8 Google Communities, including the Google Workspace Admin Community. Let’s see what made him join these communities in the video 👇
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Looks like Google Drive was the favorite! 🤩 And how could it not be with all amazing features like a secure place to store special moments, and access them from any device.
ALT Illustration of wrapped gifts, including a special gift box with Google Drive.
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Let’s practice what we’ve learned this week. What should you do to route messages to multiple recipients based on the subject line?
17%
Manually forward
61%
Create a routing rule
22%
Talk with the sender
23 votes • Final results
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This week we want to say: #ThankYouPEs! 👏 They’ve done an incredible job at helping fellow #GoogleWorkspace Admin Community members to fix even the most complex scenarios. Proof of that are the grateful messages we’ll be sharing. Send your thanks in the comments! 🫶
ALT Illustration of the community questions and replies from the Google Workspace Admin community.
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Got #GoogleWorkspace questions? We're here to help Workspace administrators with core services, migration, sync, & API tools!
Quick heads-up: Our support might not cover personal Gmail accounts and all third-party programs or some add-ons. See full scope: goo.gle/3VrF4nI #Support
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💎 With over 10 years of experience at the communities, Jose Esteban shares what helped him the most through his learning journey. You’ll also, like us, love what he has to say about his greatest achievement in the communities 💯.
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✔️ Did you know? Sender Policy Framework (SPF) records tell your recipients that your emails were authorized. Adding them is easy, find the steps here → goo.gle/3fY9p9j #InboxtoInbox
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Verify your #GoogleWorkspace domain in 3 quick steps using the Admin chatbot:
1️⃣ Go to the chatbot goo.gle/3TGuZAl
2️⃣ Select the option that best fits your needs
3️⃣ Follow the steps suggested by the chatbot
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We’re finishing the week with a video that can be useful to train your users and make collaboration simpler. Share or unshare content between drives by using the “Share” option found at the interface you use to create your files. Learn more in the video → goo.gle/3fIFdBD
ALT Illustration of files being shared between two different drives, using the “Share” button found at the interfaces used to create the files.
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Thinking of switching from your annual plan to flexible, or vice versa? Follow the steps from this video and achieve just that → goo.gle/3y6cHQO
ALT Illustration of the settings used to switch the payment plan within the admin console. Also, two calendars depicting the time period covered by each plan.
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📍 Learn how Google Workspace Frontline is opening up communication and collaboration channels between frontline workers and corporate teams in a way that’s safe and secure → goo.gle/3JHpdeh
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Google Cloud Next‘23 is just around the corner! From August 29th to 31st decision makers, developers, and many more will come together to share challenges and solutions in this new era of work. Check out all the sessions related to #GoogleWorkspace 👉 goo.gle/44BwQw5
ALT Next’23 banner shown on different devices.
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🔍 Check out Google Workspace Community’s top contributors’ tips to improve your user management →
goo.gle/3vEcjYp
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Help your users recover their accounts with 2-Step Verification enabled following these steps 👇 goo.gle/3egxJoT
ALT Illustration of the users’ security section on the admin console. Here, backup codes can be retrieved to recover user accounts with 2-step verification enabled.
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Align your collaboration tools with your organization's policies!
As a #GoogleWorkspace Admin, you can control exactly who is allowed to create them, keeping your organization's Drive tidy and structured.
Learn how to set permissions: goo.gle/3H56ign #DataManagement
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Balancing work, life and the community is an art our Product Experts have mastered. ⏳ 👌 Mike has kindly shared his tips and favorite things about the community with us. Take a look! #PEspotlight
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💪 #Gmail now lets you send end-to-end encrypted emails with just a few clicks! 🤯 Your organization controls the keys. Recipients without Gmail get a secure guest view while IT gets control like revoking access. Learn more about this new feature at: goo.gle/4cGAIRG #GoogleWorkspace #EmailSecurity
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🛡As a Google Workspace administrator you can do much to protect your users’ account security. Watch this video 👉goo.gle/3TqmWrZ and learn more about:
1. Resetting passwords
2. Disable log in challenges
3. Enable 2-Step Verification
4. Get backup codes
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Which of these AI features in #GoogleWorkspace is your favorite?
52%
Draft & reply in Gmail
25%
Proofread & write in Docs
23%
Generate images in Slides
44 votes • Final results
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📣 Find more resources to answer your Google Workspace questions at our Help Center articles! They now include the section: “Related questions from the Community” featuring our PEs’ best tips. Check them out → goo.gle/3z3FN2V
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🎉 Thank you 13K-strong Google Workspace support community! 🙌 Exciting content coming your way! 🚀 #GoogleWorkspace #MilestoneReached
ALT A graphic design thanking our 13k followers
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@alexxubyte Hi Alex. Thanks for reaching out today. We'd love to help you out with your inquiry. Can you DM us your domain name and the issues you're experiencing? We'd like to take a closer look! -MA
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🕵️Explore all your options to get help with #GoogleWorkspace.
✅ Admin Console: For admins on the go 🏃
✅ Learning Center: Find solutions for common issues 📚
✅ Community: Learn expert tips from expert users 😉
🔎 Check out all details at goo.gle/42fApJi #Support
ALT Illustration with different services offered by Google Workspace.
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💡 Did you know that you could send emails from up to 99 different addresses from a single account? Find out how this works 👉 goo.gle/3t1nqcq
ALT Illustration of multiple users sending emails from the same email alias.
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🕵️♀️ Need help with the new Google Chat, like adding external users? Turn to our Product Experts! They're pros at solving its puzzles. 🔍 Explore the #GoogleWorkspace community here: goo.gle/3r2QH9f #ThankyouPEs
ALT Google Workspace community page with a highlighted text of a product expert addressing a New Google Chat concern.
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🏅 🤩 Ready to get a #WorkspaceBadge in 1 month? The Workspace Essentials quest at @qwiklabs is now available for FREE until Oct 31! We’ll embark on this adventure with you and guide you along the way. Let’s get started 🤓 → goo.gle/workspacebadge
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⚙️ Before using your Gmail with #GoogleWorkspace, you need to change your domain’s MX records, so your incoming messages get directed to Google’s mail servers. 📨 Change your MX records with the help of this link ➡️ goo.gle/3Ub21f5 #ActivateGmail
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🤩 Help us improve the Google Workspace products with your feature ideas! 💡 Follow the steps based on your role and our dedicated team will review all ideas. goo.gle/3bAn9Yn
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Adding a new domain to Google Workspace made simple! Learn more here: [goo.gle/3QfCrCG] #GoogleWorkspace #DomainSetup
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