Leeds, West Yorkshire
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We are currently experiencing issues responding to our customers on X.
In the meantime, you can contact us on:
Facebook: facebook.com/Asda
Instagram: instagram.com/asda/
ASDA Help Centre: support.asda.com/help/
Please reach out to us there where we will be happy to assist you. Thank you for your understanding.
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We went from 🥵 to 😁 within a matter of seconds 😂 Delighted to know that we are able to help our customers in any way we can. Thanks, Anjan
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Oh Hey there! The good news has arrived! The new BTS album will be available at 10am, in our stores! I hope you manage to get your copy :) - H
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We are now stocking BTS album in many stores across the country, it was released yesterday! 😁 take care, happy listening 🎶 Rachel
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Hey Karl. Our colleagues work really hard to make sure our shelves are fully stocked at all times. The few empty spaces at the time of your visit have now been restocked. Thanks Jess
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Hey guys! Our buyer got back to me & let me know they *are* looking into stocking KPop albums incl. BTS, & 1/2
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Hey there! That is a really great idea. I will be sure to feed it back to the teams look into. Thanks - Anjan :)
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Hey there! Thank you for contacting us! You can purchase the BTS Love yourself album from Asda stores on the 5th October and it will be £22. I hope this helps :) - H
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Good News! We will be stocking the BTS Album! Unfortunately we do not have a date of when this will be in stock in stores, however do keep an eye out 😊 - H
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@asjonesy99 Fortunately that particular dinosaur happens to be a herbivore so I can assure you that you and your family are perfectly safe
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Hey there, security staff will be present in store and there is CCTV around too. I'd recommend checking before you leave and if there is anything missing you will be able to get an exchange. Thanks, Tasha
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Hey there. Thank you for the kind words. We are really pleased to help as much people as we can. Hope everyone is enjoying the Just Essentials range. Thanks - Anjan 👍
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Hey! Thanks for writing to us :) I can confirm that the sales will count towards the UK charts yes :D Many thanks - Jordan.
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Hey Calli. Good idea! I will suggest this to the team and hopefully we can sort something in the future. Thanks - Anjan 😁
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Hello, We have had so many requests for us to sell this new album! We don't have any release dates however I know we are trying hard to get this in stock soon, keep your eyes peeled:) Have a lovely day, Jake:)
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Hi Bobbie, that doesn't look right at all! Please DM us your order number, name & address so we can take a look in to this for you! - Beth :)
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All packages include; the CD, Limited Edition Poster, Photo Book, Lyric Book, Mini Book, Colouring Paper, Photo Card, Postcard and Sticker pack. Let me know if we can assist further! Thanks, Tasha
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Haha well I'm glad to hear the Celtic lost Jamie! Please can you confirm if you have now received your order. Speak soon😊. Kathy
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Hey! thanks for writing to us :) Great news!! we will be selling the new BTS album instore on the 21st February! i'm excited too! The album also comes with a poster. Many thanks, Jordan :)
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@asjonesy99 So he lied to us about his eating habits?! 😮 Beth
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Hi Jack! We're thrilled you love our 'GORGEOUSLY JOLLY Just Essentials range' nicely put! 🤩! Although we'd kindly ask you leave a pack of those cookies for us please... they are moreish 😉! We really appreciate your love and support! #fillyourboots! - Anjan
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Hi there Andi. This product is still potato based, the plant based title refers to the absence of any dairy in the product which makes it vegan and veggie friendly😊🥔 - Tom
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ASDA totally understand how important and loved #BTS are, and we feel part of the #BTSarmy 😃 We will have an update for you very soon! #asdaislife 💚 Laura 💁
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Hey! We will be stocking this upon release at all of our stores that stock the music chart. Be prepared as I am sure this album will sell out pretty quick! Thanks - Anjan
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Hey Hayley. Not to worry, we have Just Essentials on our grocery website which you can have delivered to your door 😁 - Anjan
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Hey!! From what we know, these will count towards the UK charts, as each purchase will show BTS' popularity in this country! :) - Beth
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Hello, It's your lucky day! As our Radcliffe Store will be stocking the BTS album 😁 Wooop!- Many thanks, Anisha
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Hey!, I don't think you're ready for this jelly! We are Crazy in Love with Beyonce 💚, and if it was up to us, she would Run The World! 🌍- Chris
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Hi there, hopefully we can help. We have slots available and some for the same day or tomorrow, if you go to our website or app it will allow you to place an order for items you need :) Jess
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Hey! Thanks for writing to us! The BTS Map of Soul 7 album will be available in-store from the 21st February. Thanks, Aysha
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@asjonesy99 Can i ask what the issue was please?
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@asjonesy99 Sorry to hear this Andrew, is this in regards to a groceries delivery or Asda Direct? - Beth
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Thank you for raising, I can confirm Service dogs are welcome in all our stores and we’re currently investigating the shared video. Thanks again for bringing it to our attention.
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Hey guys! I just wanted to give you an update & was hoping you could pass it on to the rest of the British BTS fandom! We were hoping to start stocking BTS albums this side of Xmas, but due to huge demand in our American Walmart stores, all stock 1/2
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🙌 to all of you asking, the new BE album will be in our stores tomorrow! We may not get round to you all this evening so here everything you need 😆 It's £40 and contains so much, see this link for what it comes with it and which stores it will be in... bit.ly/2UF4Rcz .
A deluxe edition of BE by @BTS_twt @bts_bighit – the album the #BTSArmy have been waiting for – is available from tomorrow at Asda!
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Hey there Raquel, I am so sorry you had to experience that! So that we can look in to this further would you be able to drop us a DM via the link and quote SMT and let us know any further details. I will then be able to look in to this further with the store Cheers- Jack nitter.app/messages/compose?recip…
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Hello, Great news😁 The BTS album will be available in our Small Heath Store, did you managed to get your hands on a copy?- Take care, Anisha
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Our local stores are already helping out as much as they can with donations for the local community & emergency services. Sarah
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I imagine you're all pleased with the News this morning! The difference is an ASDA colleague would learn where the beans were after the first or even second failed attempt... 😇 Take care, Rachel
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Morning, it's good to be back and able to respond to your queries via twitter :) We would just ask to allow us to respond to as many as possible that to keep your query to one message. We will only be able to respond to any received from today on wards. Asda Service Team.
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@DeludedBrendan Hi there. Is it particular product such as cushion or bed sheets you're after? Zak
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Hi there, thanks for the message! If you're not able to wear a mask and are approached by any colleague then please just explain to them you're unable to wear one and you can continue shopping 😀 Thanks so much - Andy- Andy
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Hey - all of our stores will have this offer on, starting tomorrow 9am!! Grab it while you can! 😉 - Beth
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Hi there, these jeans are very popular which will be why they're out of stock a lot!! I have managed to get through to 1/2
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@Fred_Delicious Hi Fred, sorry about this! Our team on 0800 952 6060 will get this sorted 👍 Beth
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Hey there! We are really pleased to be able to help all of our customers shop within their budgets! Have a great bank holiday 💚💛 - Anjan
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We are experiencing a technical issue with amendments for orders today. If you receive items you removed & you do not want them, please hand back to the driver. Any items added to your order will not be in your delivery. The issue has been fixed for future orders.
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Hi,
I've been advised, after making many calls and emails that he isn't assistant manager for that store and don't recall his name...
Hope this helps!
Thanks Dan
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Hey Alexia, Thank you for reaching out to us and for your feedback. I've passed this to our buying team to let them know and for future consideration 🤞 Kind regards, Jon
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Hello! I have passed this request to the relevant team. I cannot promise they will but I have suggested it to them for you 😁. Thanks, Sam:)
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@Sco2hot Hi there, Please talk to your local store to check they have sufficient available for you. Sounds like a fun party!
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Hi there, I don't believe there is a confirmed time across stores for the BTS album release. I would just keep your eyes peeled. When a store runs out of stock they will order more so you won't need to worry about picking one up quickly. Hope this helps. - Joe
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Hi there, please contact your local store Community Champion as they will be able to assist you further. Many thanks, Rachel.
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Aaaaand that's a wrap from us gals at HQ tonight! 😁 Our morning team will see you bright & early at 8am! - Rach, Sam, Chels & Meghna #DreamTeam 💚💛💖💙
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@Chelseaman2016 I am terribly sorry about this. I will make sure this is brought to the stores attention. Will
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Hi Jaiah, thanks for bringing this to our attention. This is not a recognised policy at Asda and we are really sorry for the service you received. I've spoken to the store manager who is addressing this incident and I would be happy to discuss how we can put it right for you? Jon nitter.app/messages/compose?recip…
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Hey there, This album will be in stock in all of our stores that have a music CD chart. Let me know if we can assist any further! Thanks. Tasha
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@ariamark That doesn't sound good!! what was going on? Steph 😕
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Hi there, prime has been super popular and we now have very low stock across all stores. We are due more by the end of next month so please keep your eyes peeled in your local store. Thanks, Jess
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Hi Zayn, Prime Energy will be landing in stores around the middle of April 😀 Prime Energy contains 200mg of caffeine in each can. Thank you - Danielle 👩
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Hi there, yes all orders placed on the sofa will be rejected and refunded. All the best, Mark.
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Good morning @thelastjimi 🌞 We definitely stock BTS new album 'Map of the Soul:Persona' today in most Asda stores! 🎼 -L 💟
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We’re aware of an issue with our store’s accepting card payments & are working to fix it asap, we’re sorry for any inconvenience caused :(
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Hi Bimpe! We of course wouldn’t want any of our customers to feel embarrassed in any way when shopping in our stores. Please can you send a DM with some more information around what time the incident took place, so we can investigate this further with the store, Thanks Jess nitter.app/messages/compose?recip…
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Dear Monday. We bid you farewell. Zak signing out! #mondaynight
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Hi Devon, they have proved to be very popular and sell out very quickly when they arrive in store! Beth :)
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Hey! I've emailed our buyers to see if & when this will be back online and on our shelves. We will be back in touch soon. Thanks - Michael 🙂
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Hi there, this is really concerning to hear and I am very sorry about it. Please could you send us a DM with all the information about this incident and we'll investigate it. Thanks, Hannah
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Hi David I hope you are well and we do appreciate you bringing this to our attention. I have passed this on to see if we can get this added for you! Thanks, Isaac :)
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Hi Nicolas, I'd like to look into this as our policy is for anyone who tests positive to isolate until a negative test is received. Are you able to DM me please with the reference number for the correspondence? I'll ensure this is picked up. Rachel
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@celticservant Hi Jake, what sort of jelly? Jelly to make up or pre made in the pots? Steph
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!yad ylevol a evah, siht daer nac uoy fI - Yad sdrawkcab osla s'ti tub yadsruhT s'ti ☀️ sklof gninroM
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Thanks for all the tweets tonight guys! Our team will be back & #happytohelp in the morning! :) Sleep tight! - Rach 😇💕
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Guys, for you I would jump off a cliff and land on a bike with no seat. I'll certainly feed this back to the buying
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has had to go to the US :( However, I can assure you that our Buyer is working his hardest on stocking BTS here, and plans to stock post-Xmas are still happening! The date is yet to be decided, but I will let you know as soon as I know more :) - Rach
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@celticservant Hi Jake, they have 8 tubs of the traditional, 10 tubs of the raspberry & 2 tubs of the chocolate, hope this helps :) Nadege
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I don't have an update as to when exactly. Sorry Andrew. I appreciate how hard it is to secure a PS5 so hoping you can grab yours with us. Thanks, Tony
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Hey Robbie! Please can you DM us the store you went to along with the time of your visit so we can look into this? Thanks, Aysha
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Hey guys! Rest assured that literally as SOON as I hear from our buyer regarding an estimated stocking-date for this year, I will let you know straight away :) Our buyer is working his hardest to make this happen so please don't feel as 1/2
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Tonight's tweets brought by Pete, who was expressly told he couldn't refer to himself as Maverick, nowt said about Iceman though,Iceman out!
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Hi there, the BTS album will indeed be stocked at the Wolverhampton store. I hope this helps you out!! - Joe :)
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Hello, That is correct the new BTS album will be stocked in our St Austell Store :) They are currently on sell right now! 💃- Take care, Anisha
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