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We are excited to officially announce our ASQ Certification Digital Badges! Your personalized digital badge features a thorough list of the knowledge and skills your verified certification represents, making it easier for employers and peers to understand your achievement. 🏆
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We are sad to hear of the passing of Six Sigma industry leader Jack Welch. Welch's implementation of Six Sigma at General Electric sparked the US and global interest in Six Sigma. In 2017, Welch was awarded the ASQ Juran Medal for his performance as an organizational leader.
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Happy Friday! Today our #QualityGlossary features the Kano Model. The Kano model is useful in gaining a thorough understanding of a customer’s needs. How do you use the #kanomodel?
asq.org/quality-resources/ka…
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Happy Friday! This week's #QualityGlossary is about DMAIC. Define, measure, analyze, improve, and control (DMAIC) is a data-driven quality strategy used to improve processes. Do you use DMAIC?
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We are proud to announce that ASQ’s Certified Quality Engineer (CQE), and Certified Six Sigma Black Belt (CSSBB) certification programs recently achieved accreditation through the National Commission for Certifying Agencies (NCCA)!
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The cost of quality (COQ) is a methodology that allows an organization to determine the extent to which its resources are used to prevent poor quality and appraise quality. Learn more about COQ at asq.org/quality-resources/co…
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This week's #QualityGlossary is about FMEA! Failure modes and effects analysis (FMEA) is a step-by-step approach for identifying all possible failures in a design, a manufacturing or assembly process, or a product or service. How do you use #FMEA?
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Mistake proofing, or its Japanese equivalent poka-yoke, is the use of any automatic device or method that either makes it impossible for an error to occur or makes the error immediately obvious once it has occurred.bit.ly/2kW2mRi
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Join Dr. Gregory Watson in another installment of his free webinar series, "Managing for Quality".
On 9/29 at 6 pm ET, Watson will discuss Operational Excellence and the Toyota Management System. Register today! bit.ly/2FNXqMv
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What is Lean Six Sigma?
The distinction between #SixSigma and #lean has blurred. The term "lean Six Sigma" is being used more and more often because process improvement requires aspects of both approaches to attain positive results. bit.ly/2lDQVBl
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Kano Model
The Kano model is useful in gaining a thorough understanding of a customer’s needs. bit.ly/2PtQe7O #LAQ #Qualitytools #VOC
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The House of Quality (HOQ) is defined as a product planning matrix and considered the primary tool used during quality function deployment. Learn about the benefits of building a House of Quality. 🏡
asq.org/quality-resources/ho…
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Today's #QualityGlossary: the PDCA Cycle! Use this for:
✔️ Starting a new improvement project
✔️Developing a new or improved process design
✔️Defining a repetitive work process
✔️Planning data collection and analysis
✔️Implementing any change
Learn more: asq.org/quality-resources/pd…
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The control chart is a graph used to study how a process changes over time. Data are plotted in time order. A control chart always has a central line for the average, an upper line for the upper control limit and a lower line for the lower control limit. bit.ly/2BzasaF
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Join Dr. Gregory Watson for his free webinar series "Managing for Quality". This webinar describes how to design and deliver an inclusive quality architecture that combines operational, cross-functional, and holistic business level systems. bit.ly/3du4FW7
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#Qualityquote
"Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership."
- Peter Drucker, educator and business management thinker
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To celebrate #WorldQualityMonth we are sharing some of our favorite quality trivia facts every day!
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November is coming up, and you know what that means....#WorldQualityMonth! Quality professionals deserve celebrating more this year than ever before, and we have lots of fun surprises in store! Keep your eye on our social media and get ready for November 1st!
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Lean & Six Sigma Review presents a #casestudy showing how to use Modular #Kaizen to integrate #qualityImprovement techniques into the busy schedule of everyday work activities. bit.ly/2WXbp9c
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Wishing you the best of intelligent efforts this week! #MondayMotivation
“Quality is never an accident. It is always the result of intelligent effort.”
John Ruskin, Writer
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Join Dr. Gregory Watson in "Defining Quality for Everyone, Everywhere" on October 14 at 6 PM ET. This free webinar is the 11th installment of his 12 webinar series "Managing for Quality". Register today:
my.asq.org/communities/event…
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The safety of ASQ's members, customers, instructors and staff always remains our top priority. We have made the tough decision to cancel WCQI.
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November is World Quality Month!
WQM is an excellent opportunity to promote the use of quality tools and showcase quality professional's contributions to enrich and improve our world. How are you celebrating?
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The Certified Manager of Quality/Organizational Excellence Handbook is one of our bestselling books. If you haven't read it yet, grab a copy on sale through the end of the month with promo code MAY2020 📚 bit.ly/3c7WeP1
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When should quality professionals turn to a #DecisionMatrix?
1) When one improvement opportunity must be selected
2) When only one solution can be implemented
3) When only one new product can be developed
Learn more: asq.org/quality-resources/de…
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Learn about quality: W. Edwards Deming's 14 points for Total Quality Management #LAQ #TQM bit.ly/2xUk50Z
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Did you know that you can now take your ASQ Certification exam from your home? asq.org/cert/computer-based-…
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Today, many managers value #emotionalintelligence over a high I.Q.
bit.ly/2v8bZEO
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Root Cause Analysis For Beginners: #Rootcauseanalysis helps identify what, how and why something happened, thus preventing recurrence. #RCA bit.ly/2qNJhmY
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We are thrilled to announce the release of Connected, Intelligent, Automated by @nicoleradziwill! Discover the value proposition of Quality 4.0 and the leading role for quality professionals to drive successful digital transformation initiatives: bit.ly/2YsDWng
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Happy #StPatricksDay! Remember, luck doesn't make organizations succeed, quality does! 😉 ☘️
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The relations diagram shows #causeandeffect relationships. Just as importantly, the process of creating a relations diagram helps a group analyze the natural links between different aspects of a complex situation. #LAQ #RCA #rootcause
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Office Efficiency
Managing information flow in office settings using the 5S lean method allows workers to focus better on tasks, lowers their stress and improves their throughput. bit.ly/2nBhRza
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Article: Starfish and Turtles
Regardless of industry, a typical quality program consists of multiple elements, including internal audits. This article describes the process grid walk (PGW) model. bit.ly/2EF40RP
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Miss Quality Control: Hard to believe, but in 1970 there was such a thing as a Miss Quality Control. A lot has changed over the years! #QP50
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We are excited to announce our new virtual event: the Women in Quality Symposium! 🎉 Join leaders in diversity and inclusion on 12/9 to develop your soft skills, expand your affinity network, and empower your quality role through achievement planning!
asq.org/conferences/women-in…
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How many of these skills do you have listed in your LinkedIn?
forbes.com/sites/bernardmarr…
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Are you scatter-brained? Results-focused? Creative? Take our brand new #WorldQualityMonth quiz and find out which quality tool you are! Be sure to download your icon and share your results:
bit.ly/QualityToolQuiz
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Gaining Ground
How strategic positioning can help your organization create a competitive advantage bit.ly/2tQ1JjO
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Happy World Standards Day 2021!
Standards provide the written framework from which quality initiatives and innovation often develop. Access quality-focused standards here: lnkd.in/dpy3dB4A
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Affinity Diagram: organizes a large number of ideas into their natural relationships. This method taps a team’s creativity and intuition. It was created in the 1960s by Japanese anthropologist Jiro Kawakita. #LAQ bit.ly/2ATlK8l
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Please join the Service Quality Division’s Body of Knowledge Chair Zubair Anwar for a webinar highlighting their recently updated Service Quality BOK including the Service Quality Wheel. bit.ly/2JB4qNS
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What quality management book would YOU recommend to a new quality professional?
isotracker.com/blog/8-books-…
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To DMAIC or not to DMAIC? Identify when you need a structured method for problem solving. bit.ly/2vJwbcJ
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From fishbone diagrams to salary negotiations, ASQ Quality Progress editor in chief Seiche Sanders rounds up her favorite QP articles from the past year-and they are all free to read! 📚
asq.org/blog/2019/12/top-5-q…
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📣 Announcing the launch of the Lean Specialized Credential and eLearning! 📣
Our team has worked with Lean subject matter experts to provide you the opportunity to become professionally recognized in Lean fundamentals, methodologies, and tools. ➡️ asq.org/specialized-credenti…
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#LAQ Statistical process control (SPC) is the use of statistical techniques to control a process or production method and can help you monitor process behavior, discover issues in internal systems, and find solutions for production issues. bit.ly/2UQe9kz
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🤩 New Quality Progress! Read the cover story on self-organizing teams for free today: ☁️ asq.org/quality-progress/202…
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"Most people do not listen with the intent to understand, they listen with the intent to reply" - Celeste Headlee keynote speaker #WCQI2017
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#Casestudy India-based life insurer improves customer retention through Six Sigma, quality tools
bit.ly/2gOH8W0
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Is there someone who inspired you to become the quality professional you are today? Quality Progress wants to hear about them! Nominate your quality hero by 8/17 to be featured in November's Quality Progress! asq.realmagnet.land/my-quali…
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Thank you to everyone who helped us celebrate #WorldQualityMonth! We look forward to November every year, because it's a chance to thank all of the quality professionals like you, and highlight the positive impact your work has on communities around the world!
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DMAIC is a data-driven quality strategy used to improve processes. It is an integral part of a #SixSigma initiative, but in general can be implemented as a standalone quality improvement procedure. asq.org/quality-resources/dm…
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#Webcast Magic Rulers: It's been said if you can't measure it, you can't improve it. That's why metrics are invaluable to organizations. bit.ly/2PICYk0
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How do each of the quality gurus define #quality? Read this week's Quality Classics article and find out: bit.ly/2oVXYrb
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The Evolution of Six Sigma
This article looks back at the innovations that contributed to #SixSigma and offers a glimpse into its future bit.ly/2WjoKF3
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Happy #InternationalWomensDay! To celebrate, we are featuring a free exclusive encore release of the Women in Quality Symposium recordings, along with curated content to engage with, learn from, and connect to, women in quality around the world.
asq.org/women-in-quality
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FREE WEBINAR! ▶️ On 1/21 at 3:00 pm ET, Dr. Watson will present Quality as an Economic Imperative. Learn about Macro-Quality initiatives, and see how you can advance economic conditions in your nation. Register today!
my.asq.org/communities/event…
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It's almost November...and you know what that means! World Quality Month is almost here! We've been busy preparing, and all November we will be celebrating the wins of quality professionals across industries and across the globe. Stay tuned for more! #WorldQualityMonth
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Celebrating 50 years of #QualityProgress by taking a look back at some of the magazine's covers from the 90's. #QP50
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2021 marks ASQ's 75th Anniversary! That's 75 years of remarkable member contributions advancing excellence through quality. Thank you for your continued support, we look forward to celebrating this milestone with you throughout 2021!
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Happy #WorldQualityMonth! Did you know 80% of quality professionals report job satisfaction? When you follow best practices, you can expect positive results. Join the celebration at asq.org/wqm
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#LAQ Flowchart: A picture of the separate steps of a process in sequential order, including materials/services entering or leaving the process, decisions that must be made, people who become involved, time involved at each step and/or process measurements. bit.ly/2IvZJ6K
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Webcast: Root Cause Analysis #RCA For Beginners
James J. Rooney, Chair at ASQ Healthcare Technical Community, leverages his extensive experience to provide a basic overview of Root Cause Analysis. bit.ly/2I0bjW9
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