We can confirm that the account @SECGov was compromised and we have completed a preliminary investigation. Based on our investigation, the compromise was not due to any breach of X’s systems, but rather due to an unidentified individual obtaining control over a phone number associated with the @SECGov account through a third party. We can also confirm that the account did not have two-factor authentication enabled at the time the account was compromised. We encourage all users to enable this extra layer of security. More information and tips on how to keep your account secure can be found in our Help Center: help.x.com/en/safety-and-sec…

Today, a bug in our system caused X to incorrectly label numerous posts as Sensitive Media. We’ve fixed the underlying issue and are now working to remove labels from impacted posts.

We recently partnered with @Sprinklr for an independent assessment of hate speech on Twitter, which we’ve been sharing data on publicly for several months. Sprinklr’s AI-powered model found that the reach of hate speech on Twitter is even lower than our own model quantified 🧵

Ken Klippenstein was temporarily suspended for violating our rules on posting unredacted private personal information, specifically Sen. Vance’s physical addresses and the majority of his Social Security number.

Transparency is fundamental to everything we do at Twitter. As we review our approach to transparency reporting for the future, today we’re publishing our 21st report, with data on our policy enforcement for the first half of 2022. Read more here: blog.twitter.com/en_us/topic…

We will continue to remove illegal content and suspend bad actors from our platform. We’re committed to increasing transparency around our moderation actions, and we’ll continue to share updates on our progress. You can learn more about our various enforcement actions here: help.twitter.com/rules-and-p…

There is no place in this world or on X for the abuse of children. Over the past year we have strengthened our policies, deployed new automated technology, and increased the number of cybertips we send to @MissingKids. And while we are proud of what we have achieved, we know this is an issue that we will never be able to tackle alone. That's why, in addition to our partnerships with @TechCoalition and @IWF, we are investing in a partnership with @Thorn to further strengthen our efforts. By utilizing the @getsaferio tool, X has been able to significantly expand the scope of our proactive detection. As a result of all these investments and updates, we are now taking action on five times as much content as last year: 95% of the accounts we suspend we find before any user reports, up from 75%. We will continue to share updates on our efforts in this critical area and remain unwavering in our determination to find and hold to account those who engage in this heinous crime.

We’ve identified several policies where permanent suspension was a disproportionate action for breaking Twitter rules. We recently started reinstating accounts that were suspended for violations of these policies and plan to expand to more accounts weekly over the next 30 days.

We may get it wrong occasionally, so authors will be able to submit feedback on the label if they think we incorrectly limited their content’s visibility. In the future, we plan to allow authors to appeal our decision to limit a Tweet’s visibility.

We’ve updated our Private Information policy to prohibit sharing someone else’s live location in most cases. Here’s what changed and why. 🧵

We’re adding more transparency to the enforcement actions we take on Tweets. As a first step, soon you’ll start to see labels on some Tweets identified as potentially violating our rules around Hateful Conduct letting you know that we’ve limited their visibility. 🧵 blog.twitter.com/en_us/topic…

Sometimes you may see a warning when you click a link on X, and in some cases we may prohibit specific URLs from being shared at all. We take these actions to protect our community from links to malware, phishing attempts, spam sites, or content that, if posted directly on our platform, would violate our rules. If you think we may have blocked a link in error, you can report it on our Help Center: help.twitter.com/en/safety-a…

We’re rolling out profile labels for parody accounts to clearly distinguish these types of accounts and their content on our platform. We designed these labels to increase transparency and to ensure that users are not deceived into thinking such accounts belong to the entity being parodied. Parody labels will be applied to both posts and accounts on X to clearly demonstrate the source of the content you’re seeing. We’ll share details soon on when the label will become mandatory for parody accounts. These accounts, like all accounts on X, must still adhere to the X Rules - particularly our Authenticity policy: help.x.com/rules-and-policie…. If you believe an account is inauthentic or impersonating an entity, you can report the account in-app or via our Help Center.

This article is extremely misleading. The purportedly "landmark" lawsuit concerns six Tweets, and all of those tweets were actioned, and here's exactly how: — Each of the six Tweets were reported on Twitter, focusing on our terms of service for violations. — Twitter's systems automatically detected that all six Tweets were either toxic or abusive. — Twitter immediately restricted the reach of all six tweets (less than 100 impressions per Tweet). — No person reported any of the Tweets to Twitter under its German legal compliance option. — After the suits were filed, triggering compliance review, four Tweets were blocked in Germany and two were removed for terms of service violations. The article also cites two misleading “reports": — One report claims that Tweets containing anti-Semitic slurs are on the rise on Twitter since its acquisition. The truth is that the number of user impressions of anti-Semitic slurs has gone down since Twitter’s acquisition, both in total and on a per Tweet basis. — The other report claims that Twitter failed to act on 99 percent of hateful content posted by Twitter Blue subscribers. That figure is blatantly false and Twitter makes moderation decisions with no regard for a user's Twitter Blue status.

These actions will be taken at a tweet level only and will not affect a user’s account. Restricting the reach of Tweets helps reduce binary “leave up versus take down” content moderation decisions and supports our freedom of speech vs freedom of reach approach.

Starting today, anyone can request that we review a suspended account for reinstatement under our new criteria. You can submit an appeal here: help.twitter.com/forms/accou…

Today, we're kicking off a significant, proactive initiative to eliminate accounts that violate our Rules against platform manipulation and spam. While we aim for accuracy in the accounts we remove, we're casting a wide net to ensure X remains secure and free of bots. As a result, you may observe changes in follower counts. If your account is inadvertently affected, please let us know by submitting an appeal through this form: help.x.com/en/forms/account-…

More than 99% of content users and advertisers see on Twitter is healthy. And the reach of hate speech on Twitter continues to represent an extremely small fraction of the overall conversation. This past March, Twitter partnered with Sprinklr to understand, measure and reduce hate speech using its AI-based model and to further our commitment to create a brand-safe environment for our agencies and advertisers. Today we’re sharing an update that includes all of April and May 2023. Sprinklr’s independent model continues to show the reach of daily English-language hate speech impressions is even lower than Twitter’s own model estimates. Sprinklr estimates the average daily number to be 0.003% compared to Twitter’s estimate of 0.012% for the period of January 1, 2023 to May 31, 2023. Additionally, we estimate hate speech impressions are 30 percent lower on average vs. pre-acquisition. In June we significantly expanded our Freedom of Speech, Not Reach policy enforcement, which dramatically reduces impressions on harmful content. And all indicators for June and July show sustained progress. Our work is ongoing and we’re proud of the progress we’re making in maintaining a healthy global town square that is open for everyone to be themselves.

In the past couple of days, we’ve seen an increase in daily active users on @X in the conflict area, plus there have been more than 50 million posts globally focusing on the weekend’s terrorist attack on Israel by Hamas. As the events continue to unfold rapidly, a cross-company leadership group has assessed this moment as a crisis requiring the highest level of response. This means we’re laser focused and dedicated to protecting the conversation on X and enforcing our rules as we continue to assess the situation on the platform. We want to provide an update on some of the recent actions: — Over the weekend, we updated our Public Interest Policy. We know that it's sometimes incredibly difficult to see certain content, especially in moments like the one unfolding. In these situations, X believes that, while difficult, it's in the public's interest to understand what's happening in real time. People on X can also control what media they see. In the “Content you see” settings you can choose whether or not to see sensitive media. — We’ve also taken action under our Violent and Hateful Entities Policy to remove newly created Hamas-affiliated accounts and we’re currently coordinating with industry peers through @GIFCT_official to try and prevent terrorist content from being distributed online. — Our escalation teams have actioned tens of thousands of posts for sharing graphic media, violent speech, and hateful conduct. We’re also continuing to proactively monitor for antisemitic speech as part of all our efforts. Plus we’ve taken action to remove several hundred accounts attempting to manipulate trending topics. — Community Notes are now live on posts and new accounts are being enrolled in real time to propose and rate notes. Community Notes typically appear within minutes of content posting. Notes on photos and videos also appear whenever the media is reposted by other users. This is a critical tool for helping to combat potential misinformation. X is committed to the safety of our platform and to giving people information as quickly as possible. In the coming days, we will continue to keep our community updated.

NewsGuard is about to publish a “report” on misinformation on X.  As a for-profit company, they will only share the data that underpins their purported research if you pay.  @NewsGuardRating also uses these reports to pressure companies to buy their “fact-checking” services. It’s a profit over any principle model. X has not seen any of the data in their report.  Before publishing, we encourage all media outlets to request the data underpinning their claims.

We’re moving faster than ever to make Twitter safer and keep child sexual exploitation (CSE) material off our platform. Here’s an update on our work:

🚫Censorship 🚫Shadowbanning ✅Freedom of speech, not reach. Our new labels are now live.

At X, we have zero tolerance for child sexual exploitation and will never stop using the full extent of our capabilities to eradicate it. Today we’re sharing a comprehensive update on our work to make our platform inhospitable for actors who seek to exploit minors in any way. blog.twitter.com/en_us/topic…

We’ve made a few changes to our policies around violent content and similar language. Today, we’ve officially launched our Violent Speech policy, which prohibits violent threats, wishes of harm, glorification of violence, and incitement of violence. 🧵

Tomorrow the Center for Countering Digital Hate (CCDH) will release a report on how X allegedly moderates content. While we wish the CCDH would have sent us the full report for a fair review, the choice was made to share their purported findings with journalists. To be clear, we will continue to protect free expression and simultaneously keep our platform safe for users. We have strong content moderation policies and enforcement in place to monitor the ~500 million posts that are created each day on X. We either remove content that violates our policies or label and restrict the reach of certain posts. By restricting the reach of a post, we significantly reduce the number of times a piece of content is seen to protect our users. Based on the limited information we’ve seen, the CCDH is asserting two false claims – that X did not take action on violative posts and that violative posts reached a lot of people on our platform. Firstly, from what was shared with us, we did enforce the posts that violated our policies. Second, the CCDH is misrepresenting how many people have viewed the content, by incorrectly reporting the follower counts of the post authors, rather than reporting the number of people who were exposed to the posts. By not using impression data the CCDH is misleading the public and making unsubstantiated assertions about the user activity on X. X’s number one priority remains: to keep our users safe and our platform healthy. We actively listen to our communities and work closely with outside groups. Our doors are always open to organizations who want to work with us to strengthen our policies and improve our approach. And when the full report is released tomorrow, we will review it and we will take action as needed.

We've expanded the eligibility criteria for grey checkmarks. Here's what you need to know: – Global expansion for governors: Previously limited to US governors, we're now opening applications for governors worldwide. – Broader government agency inclusion: State and local government agencies, which were previously subject to limited eligibility, will now see an expansion in line with the criteria set for federal agencies. – New eligible government figures: We're welcoming First Ladies/Gentlemen, Second Ladies/Gentlemen, Consorts, Governors/Chief Ministers, Deputies of Cabinet Members/Ministers, and Ambassadors to the fold. To learn more about eligibility requirements and how to apply, visit our Help Center: help.x.com/using-x/grey-chec…

At X, we have zero tolerance for child sexual exploitation in any form. Until recently, we leveraged partnerships that helped us along the way. We are proud to provide an important update on our continuous work detecting Child Sexual Abuse Material (CSAM) content, announcing today that we have launched additional CSAM hash matching efforts. This system allows X to hash and match media content quickly and securely, keeping the platform safer without sacrificing user privacy. This is enabled by the incredible work of our safety engineering team, who have built state of the art systems to further strengthen our enforcement capabilities. When we identify apparent CSAM, we act swiftly to suspend the account and report the content to @NCMEC, which works with law enforcement globally to pursue justice and protect children. In 2024, X sent 686,176 reports to the National Center for Missing and Exploited Children (NCMEC) and suspended 4,572,486 accounts. Between July and October 2024, @NCMEC received 94 arrests and 1 conviction thanks to this partnership. Over the years, we’ve invested in advanced technology and tools to stop bad actors from distributing, searching for, or engaging with exploitative content across all media formats on X. We are proud to continue leading the industry in this arena and will never stop using the full extent of our capabilities to eliminate these harmful practices.

Our platform's defense mechanism against manipulation and spam mistakenly flagged @yulia_navalnaya as violating our rules. We unsuspended the account as soon as we became aware of the error, and will be updating the defense.

By November 10, we’re asking all accounts that use a security key as their two factor authentication (2FA) method to re-enroll their key to continue accessing X. You can re-enroll your existing security key, or enroll a new one. A reminder: if you enroll a new security key, any other security keys will stop working (unless also re-enrolled).

Here’s an update on our recent efforts to reduce the reach of hateful speech on Twitter. 🧵

We work around the clock to make X the best experience for everyone. And we know that it's sometimes incredibly difficult to see certain content, especially in moments like the one unfolding. In these situations, X believes that, while difficult, it's in the public's interest to understand what's happening in real time. People on X can also control what media they see. In the “Content you see” settings you can choose whether or not to see sensitive media. help.twitter.com/en/rules-an…

Should we have a policy preventing the creation of or use of existing accounts for the main purpose of advertising other social media platforms?

Transparency on X is of extreme importance. Over the last couple of months, we started giving you more transparency on labels we may apply to your account that impact how X treats your content. Our goal is to notify you every time a product label is applied to your account. So far, we’ve notified around 16M X users. We also allow X Premium accounts to submit feedback on the label that we’ll use to improve our product features.