Need assistance with your RingCentral account? We're here to help!
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We’re aware that some customers are experiencing difficulties with inbound and outbound calls. Our team is actively working to resolve the issue as quickly as possible.
Please visit status.ringcentral.com/ for real-time updates.
We sincerely apologize for the inconvenience.
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@B3steban We haven't heard of @SparkcentralHQ yet, but would like to learn more. Pls have a rep contact our team at twitter@ringcentral.com
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Admins! Checkout this KB article on Call Handling & Forwarding and how to customize it to suit your needs! A little birdie told us it's been pretty popular this time of year: support.ringcentral.com/s/ar…
#ringcentral #ringcentralsupport #cloudcommunications #ucaas #knowledgebase
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Check out the newly redesigned RingCentral Customer and Developer Community.
Gather, ask questions, crowdsource:
ringcentr.al/3MUHyVX
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Looking good out there!
From ITI, With Love! #TBT to our team meeting on Tuesday via @RingCentralCare! To show our pride for where we work, we wore our ITI & @TFGH shirts! #workfromhome #endtrachoma
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We are currently investigating reports of our customers not being able to log into their online account and phone connectivity issues. Please follow our Community Thread to receive updates: ringcentr.al/2EgErDl
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Need some additional information on how to navigate your new #RingCentral tools? Join Kyle for his Coffee Kick-off webinars every Friday.
For more information & to register, visit: go.ringcentral.com/ringcentr…
#Training #VoIP #RingCentralUniversity #RingCentralSupport
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Thanks for your question @joemarino93! Join the discussion on our Community for more information: ow.ly/M2xvT
Huge shout out to our #Denver #office who collected hundreds of toys for @UnitedWay these past few weeks!
🐻🏀🎨🥁
#thankfulthursday #toydrive #bethankful #tistheseason #ringcentral #ringcentralsupport #philanthropy #giveback #dogood #community #socialgood
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We sincerely apologize to customers and partners impacted by yesterday’s intermittent service interruption. All service has been restored. Read more here: ringcentral.com/us/en/blog/e…
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Hi @Gatorzace21! We appreciate your feedback, and we apologize for the inconvenience. We want to communicate with you through DM. Please tell us more about your concern. Thank you!
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We are pleased to announce that RingCentral is the recipient of the Impact Award from Coveo's 2020 Relevance Awards.
Learn more about this amazing recognition here: coveo.com/2020Awards
#Coveo2020 #Relevance
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Have you heard the news?!
We've launched RingCentral Video! HD video and voice with no downloads! Anywhere, any device! We're just doing it better and making it easier. So, take a peek and join us! ringcentral.com/video #MeetRCV #RingCentral #RCGotchu
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We released a ton of new features in 2021-- here are some of our top innovations, along with a sneak peek at what’s to come for 2022! ringcentral.com/us/en/blog/w…
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Join in this Thursday for @coveo webinar: Deliver Omni-Channel Self-Service Experiences, featuring our own Jeff Harling!
Register now: coveo.com/en/resources/webin…
#ringcentralsupport #techtiptuesday #webinar #omnichannel #selfservice
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Attendees not paying attention to your virtual training? Learn how to check from RingCentral user Emily Gore, business process specialist @PropelIns
Head on over to our Community to read and learn more ➡ community.ringcentral.com/ri…
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Hear from our esteemed VP of Customer Care Troy Strahl about the @RingCentral Global Self-Service Team's win of the @Coveo Impact Award! Click the video & join us in celebrating this really cool achievement!
#Coveo #Relevance #RingCentral
coveo.com/en/digital-heroes?…
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@kupacey We apologize for the inconvenience this is causing. Our team is actively working to resolve the issue as quickly as possible. Please visit status.ringcentral.com/ for real-time updates. This is our top priority. We appreciate your patience.
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I’m excited to see the project that wins the @RingCentral @RingCentralDevs #Codetogether20 #Hackathon and virtually meet with the winners! Register now and get your project in while you still can: ringcentr.al/CodeTogether
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We hire the very best in hold music musicians! Are there awards for this sort of thing? Should we buy tuxedos?
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Hey Dan! RingCentral does have virtual backgrounds, but you'll need a green or blue screen and for the functionality to be enabled on your account. Learn more here: support.ringcentral.com/s/ar…
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Introducing: a UX Council to support product #innovation @ #RingCentral! 💡We're looking for IT & business users to give us feedback about our products.
Interested? Email Irene Yam at irene.yam@ringcentral.com! She's excited to help get you started!
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Thanks for your praise @staffitsearch! We've shared your comment on the RingCentral Community ow.ly/V4Z19
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DARK MODE IS HERE! And it's coming atcha!
Learn more about new features from today's release - ringcentr.al/2I3g2ZB
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The RingCentral app comes with accessibility built directly into its default software interface so that everyone can have an optimized experience right away. No additional configurations or settings necessary. Learn more about these features here: ringcentral.com/product-acce…
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@theevilsizer Hi, thanks for letting us know. We’re aware of the issue and our team is actively working to resolve it. You can check for updates here: status.ringcentral.com/. We appreciate your patience!
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It's a day for the #dogs 🐶
Happy National Mutt Day! Here at #RingCentral, we're all thankful for our fluffy friends! Head on over to our Facebook page, RingCentral Support, for a l👀k at some of them 🐕🎾🐾
#workasone #doggo #doglovers #ilovemydog
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Conference lines are being impacted by upstream carriers reaching their capacity due to the influx of customers working from home. Additional US & Canada numbers have been added to help combat this - find all the available teleconferencing lines here: bit.ly/2vvuAeE.
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This is so great to hear!
We'd love to hear more about this! Shoot us a DM with details if you're open to it!
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@christina_pesco We apologize for the inconvenience. There's currently an outage, and our Operations Team are working on it. For updates, you may check status.ringcentral.com/.
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RingCentral Ops teams are beginning to see symptom improvement across the platform. We will continue to monitor the situation and will provide more information as it becomes available.
Check status.ringcentral.com for updates
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Join the RingCentral National Small Business Week Contest! Create a 1-3 minute video explaining your favorite feature of RingCentral and how it impacts your business. Tell us your story and enter to win a $5,000 gift card. Check it out: ringcentr.al/3LJI6zy
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Thanks @AmirAbbasi89! We'll share this with the correct team.
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"My dad said to me, 'Work hard and be patient.' It was the best advice he ever gave me. You have to put the hours in.” -Simon Cowell
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Streamline your #RingCentralApp use. 🔎 Quick search through your last 200 direct messages, teams, and groups with an easy keyboard shortcut!
#techtiptuesday #ringcentral #ringcentralsupport #shortcut #easypeasy instagram.com/p/B5DyzSZg7Oy/…
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Hi Jamal, we're sorry if you're experiencing any frustration. If you need help with something please email us at community.support@ringcentral.com w/your account number, details of the issue, & a good contact number.
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Welcome to the dark side. 🖤 🌑 📱
Dark theme is here for the RingCentral App. Learn more now! ringcentral.com/us/en/blog/h…
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We understand your frustration and sincerely apologize for the impact the outage had on your business. We're here to help address any lingering concerns. If you'd like, please DM us so we can further assist you.
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6 Years in a Row: RingCentral Named a 2020 @Gartner_inc UCaaS Magic Quadrant Leader: ringcentral.com/us/en/blog/6…
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@Michell68608232 We’ve sent you a DM. We’ll coordinate with the appropriate team to resolve this refund issue. We apologize for the inconvenience caused and appreciate your patience.
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Learn more about the @RingCentral App here: ringcentral.com/apps/rc-app Thanks for talking us up! 😉
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When you log onto the first video meeting of the day
💻 👻 💬
Happy National #wfh day everyone 😊
#ringcentralsupport #wfhlife #rcgotchu
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Hello @GirlsGoneThrift, apologies! This is something that we don't want you to experience. Can you DM us your RingCentral number, please? Thanks.
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Hybrid workforce or not, IT remains essential to the strategy for leadership. Listen to IT professionals from @ProFootballHOF @ENVintel @EastTexasCOG share their experiences. Join in on 1/28 @ 10AM PST/1 PM EST. Register now ringcentr.al/35CQKdS
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We apologize for the recent service interruption. As mentioned in a message from our CEO last week, we're committed to full transparency & taking corrective action to ensure this does not happen again. For details on our findings & actions, email community.support@ringcentral.com
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The Complete List of Ways To Reach RingCentral Customer Service getvoip.com/blog/2016/12/01/… via @getvoipreviews
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Personalize your status to let others know what’s on your mind 🧠
Going on vacation? 🌴
Feeling inspired? 💡
On the road? Again. ✈️🚖
Check out the status of some of our most important power users this holiday season 🎅🏽🍝
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Thank you! We've added this example to our Community Board: ringcentr.al/2tkZW46
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There is currently a known issue. For more information and updates as they become available, please visit status.ringcentral.com/. Thank you!
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Check out feature updates for RingCentral App on desktop and web, version 21.3.10, released today! 🖥️
support.ringcentral.com/rele…
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Hurrah! Great work, @RingCentralDevs!
Hey #Developers we are honored to have won "Best Developer Dashboard" at the @DevportalAwards 😁!! #APIs #DevPortalAwards
devportalawards.org/
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The RingCentral app for mobile allows you to customize its bottom navigation tabs, so you can have quick access to your frequently-used functions!
Learn how here: university.ringcentral.com/e…
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👂🏽Have you heard?
Change is coming, and it's real good!
Learn more on our #ringcentral #user #community ➡ community.ringcentral.com/ri…
#thursdaythoughts #ringcentralsupport #unified #app #streamlined #ux #ui #readyornot #herewecome
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If it helps, you can view a lot of good feedback and Q & A on our Community here: ringcentr.al/Community
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This is great to hear! Thanks for including us! Keep us in the loop about how you're faring out there!
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@IAmLorieAnnO We apologize for the inconvenience this is causing. Our team is actively working to resolve the issue as quickly as possible. Please visit status.ringcentral.com/ for real-time updates. This is our top priority. We appreciate your patience.
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A great place to start is with our Sales Team 800-820-3676 ringcentral.com/
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Hello @amicloudy! Thanks for the feedback, we're always working to improve. we will share this feedback with our Product Manager. You can also send us a DM for further comments and suggestions.
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February Feature Release | RingCentral Support Community: Contact Us community.ringcentral.com/ri…
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Hi @amandanat! We’re sorry for that. We communicate this with the appropriate team and work to remove your image. We appreciate your patience in this matter.
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@904Rik Hi, thanks for letting us know. We’re aware of the issue and our team is actively working to resolve it. You can check for updates here: status.ringcentral.com/. We appreciate your patience!
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@estheribrown You can check the status or inquire about new integrations on our Developers Community here: ow.ly/XnpFI
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@ItsBetterGaming Please email your account details and concerns to Community.Support@RingCentral.com
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Happy National Intern Day! 🎉🎈✨
It isn't too late to cast your vote for our amazing #RingTern Program for @wayup Top 100 Internship Programs List!
nationalinternday.com/employ…
#RCgotchu #summerinternship #nationalinternday #ringcentral #RingTern
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Happening tomorrow!
US Mobile carriers now require businesses using SMS to register with TCR by 3/31/23 to continue using SMS.
Join this webinar to learn about these requirements, how to register through the Admin Portal, and ask questions: ringcentr.al/3ZnEVSg?BMID=or…
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Hi @kindmedbill! Are you trying to make account changes? Apologies for that; we are currently working on it. Check the status here status.ringcentral.com/. We appreciate your patience in this matter.
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We are RingCentral, a VoIP company that deals with phones. We are different from Ring Doorbell. You might want to check with Ring Doorbell about this matter.
Here's the link: facebook.com/ring
Thanks!
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We'd be more than happy to take a look at your account. Email us the details & who you spoke with.
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Great question, @isaacgrover! We've shared this with our
#GetSatisfaction community--check it out: ow.ly/RjbvG
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Can you please post details to our Developers Community here so someone can assist: devcommunity.ringcentral.com…
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@campbellsj Sure. They can also visit our Support Center at success.ringcentral.com to open a help ticket.
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We are so sorry, Dave! We will look into this ASAP. Please forward the email you received to us at community.support@ringcentral.com. We truly appreciate your business with us & don't want this to happen to you again.
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This morning's brief service issue has been resolved. Tweet at us if you continue to have any problems. Thanks!
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@JoyceSaintCyr1 we are waiting for your response here: ow.ly/4n57Ac
Hello @Pandora45553807! We'll share this information with our designated team. Thank you, and stay safe!
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Hi @Justnmjohnson! We got your DM, and we responded to it. Please check your inbox. Thank you!
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What is an IVR system? Why do customers typically not like them? Get all the details on our blog
ringcentral.com/us/en/blog/i…
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Online Account Reports Improvements | See the details on our Community at community.ringcentral.com/ri…
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Hello @HowRichieSeesIt! You can change the email address from your portal. Check this link support.ringcentral.com/arti…. Thank you!
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RingCentral Ops teams have taken actions to mitigate the login issues & are monitoring for stability. Updates will be provided as they become available via status.ringcentral.com. If you're still experiencing this issue, please reach out to customer care: support.ringcentral.com/cont…
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US Mobile carriers now require businesses using SMS to register with TCR by 3/31/23 to continue using SMS. Join this webinar to learn about these requirements, how to register through the Admin Portal, & ask any questions you may have.
RSVP to Webinar: ringcentr.al/3ZnEVSg
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As part of our support for International Women’s Day “Choose to Challenge”, we invited women in leadership to discuss their views on gender inequality and related issues.
Read on to hear from Sandra Krief, VP Americas sales, service providers: ringcentral.co.uk/gb/en/blog…
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