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San Francisco, CA
Thanks! I can confirm that this organizer has already been reported to our Trust & Safety team, and I have now escalated this. They will investigate as soon as possible. We appreciate your report!
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A clause in our updated terms was designed to help create promotional content with our creators, but the language we used was broader than necessary. We have not recorded any footage at events and have now removed the clause entirely. Apologies for any concern this caused.
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Thank you, we have provided all the feedback regarding this event to our content moderating team for review.
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Replying to @Desichailover
Hey there! Can you send us a DM of the link to the event page using the link below? We're happy to further check. Thanks nitter.app/messages/compose?recip…

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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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@mjberryman We appreciate the concern. This event has been removed from our platform.
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Unfortunately, all tickets for MagCon are completely sold out. We're sorry for any confusion!
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Replying to @itsmenanice
@itsmenanice Thank you so much for bringing this to our attention. It has since been removed from our platform.
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2/2 We have set up an Eventbrite-funded Fan Relief Program to make all ticket holders whole as we continue to aggressively pursue the return of funds from Roxodus. We are transferring funds to ticket holders immediately & they will see it in their account within 7 business days.
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@mendesbabess It appears that all tickets are pending right now, keep refreshing -- it's possible they could be come available!
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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1/2 Roxodus update: After multiple attempts to communicate & secure funds back from the abruptly-canceled Roxodus festival in Ontario, Canada, the organizers have provided no indication they will refund ticket holders. We believe attendees deserve to get their money back now.
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Hi there! This event is actually being hosted on a platform other than Eventbrite. We definitely appreciate the heads up, though! In the future, if you see an event that may not comply with our TOS, you can report them by following the steps here - eventbrite.com/support/artic…
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I am happy to pass the event and organizer information through to our Trust & Safety team for review, If you could please send through an example event URL?
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For those of you on hold with our Support Team, we're experiencing a high call volume right now and appreciate your patience!
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Replying to @Charlies_London
@Charlies_London Hi! Sounds like we may be able to lend a hand too? Let us know if you need us! cc: @WalkrStalkrCon
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Hi Kailah! Thanks for bringing this to our attention! Would you mind sending us your order number so we can take a look into this?
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com
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Replying to @skubasteve4
Hey Steve! Our servers didn't crash. There may have been a few complications with set-up, but we were up & running :)
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For those trying to purchase Magcon tix, the event is now sold out.
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks for your patience!
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Hi there! We just wanted to follow up on this and let you know that this event has been removed. Thank you for flagging!
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We're currently experiencing site issues. We're very sorry for any inconvenience—thanks for your patience as we work to solve the problem.
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience.
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Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience!
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience!
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Replying to @nandoodles
Hey there! Can you send us a DM using the button below? We're happy to help with this! nitter.app/messages/compose?recip…

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Replying to @YegsTv
Happy to help! @LoganPaul can you send us DM with a link to the page you're registering through?
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Replying to @lancefaltinsky
Charging different prices based on race or ethnicity clearly violates our Terms of Service. We are giving the creators of this event a chance to do the right thing and change their pricing, but will have to remove the event if they don't comply. #afrofuturefest
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@Emmarow21 Pending means all tickets are currently with customers. Keep checking - it's possible they may become available!
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Replying to @Xanadelrey2
SLAY 💖🌈
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An outage at Amazon Web Services continues to disrupt some of our site’s functionality. Follow updates at eventbritestatus.com/
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Support availability is limited due to extreme weather conditions in areas where representatives are located. We appreciate your understanding and patience. In the meantime, visit our Help Center for the quickest solutions: eventbrite.com/help/en-us/
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We are aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Replying to @softmochimin
Hi Faith! This event page was not removed by Eventbrite--the organizer had to unpublish it temporarily. We've been informed that tickets should still go on sale at the same time, but we don't have any additional info as of now.
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Hi Noah! Do you happen to have a link to this event page so we can investigate?
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We’ll be performing routine site maintenance on Monday October 21 starting at 12:15am PDT. We expect this to take 15 minutes, and eventbrite.com will be unavailable during that time. For the latest status update, refer to eventbritestatus.com.
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Replying to @LanaDelNeigh__
@LanaDelNeigh_ Thank you so much for bringing this to our attention. It has since been removed from our platform.
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Hi Jessica! You can report an event by following the steps here (must be done on a desktop or laptop computer): eventbrite.com/support/artic…. Your submission will be sent directly to our Trust & Safety Team, who works to preserve the integrity of the events on our platform.
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We're currently experiencing site issues. We're very sorry for any inconvenience—thanks for your patience as we work to solve the problem.
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Hey there! Can you send us a DM using the button below? We're happy to help with this! nitter.app/messages/compose?recip…

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Replying to @Pinfeathers_
Hey there! Can you send us a DM using the link below? We're happy to help with this! nitter.app/messages/compose?recip…

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Replying to @Jeanietheweird1
@piparoonlove Hi there, we're so sorry for the inconvenience. We're working to have things back to normal as soon as possible. We'll...
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Today, Amazon Web Services (AWS) – where we host our platform – suffered a large-scale outage that affected Eventbrite’s services for several hours. All services are now back online and operating as they should. We’re sorry for any issues you experienced.
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Replying to @slpng_giants
No worries at all!
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Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience!
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We're currently experiencing site issues. We're very sorry for any inconvenience—thanks for your patience as we work to solve the problem.
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Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience!
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We’re aware of current issues affecting the ability to upload images. Our operations team is working to restore service as quickly as possible. We apologize for any inconvenience. You can keep track of our progress here: eventbritestatus.com/
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Replying to @sarah_mazie
@sarah_mazie We wish everyone could get tickets! The demand for this event far outweighed the supply :/
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Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience!
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Replying to @hannahgblatt
@hannahgblatt Hi there! It appears that all tickets are pending right now (with customers).
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Charging different prices based on race or ethnicity clearly violates our Terms of Service. We are giving the creators of this event a chance to do the right thing and change their pricing, but will have to remove the event if they don't comply. #afrofuturefest
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience.
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Replying to @Morgan_moorex
Hi Morgan. A member of the team will respond to your DM shortly. Thanks.
Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience!
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@sandyfeet02 All tickets are currently with customers. If they do not go through with the purchase it's possible they will become available.
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Thanks for reaching out. We are getting this checked by our specialised team.
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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@geraldmellor Thank you so much for bringing this to our attention. It has since been removed from our platform.
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Hi there! A clause in our updated terms was designed to help create promotional content with creators, but the language we used was broader than necessary. We have not recorded any footage at events and have now removed the clause entirely. Apologies for any concern this caused!
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Replying to @dmhagos
Hi there! Looks like you sent a private message, as well, we're going to take care of you there!
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Hi Nicky, we are waiting for the Organisers to transfer the funds back to us so we can refund the attendees of Hope and Glory festival.
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Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience!
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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No problem, Mike. We really appreciate your feedback! This is a challenging time for us all, and we always love to hear from our organizers. We'll definitely pass it along to our Product Team. Let us know if there's anything else we can do. Cheers!
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The Eventbrite site is now fully operational. We sincerely apologize for the inconvenience this has caused.
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Hey there thanks for sending on this information. We have responded to your DM. Please know we are taking this issue very seriously.
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We will have limited support today due to the US Holiday (Labor Day.) We'll get back to you as soon as we can, and appreciate your understanding. You can also check your other support options here bddy.me/2UudPZy
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Hey there! Can you send us a DM using the button below? We're happy to help with this! nitter.app/messages/compose?recip…

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Replying to @RudyHuyn
Hey @RudyHuyn, That's a really interesting suggestion! Would you be able to DM us so we can collect some more details and put this forward as a feature request to our product team?
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Thanks for the heads up, we will have our team investigate.
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. You can keep track of our progress here: eventbritestatus.com/
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Replying to @16kbit
@16kbit Adding your vote! It's top of mind for us.
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We’re aware of current issues affecting the Eventbrite site and our operations team is working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience.
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Replying to @monteiro
Hi there! As long as you select 'Event canceled/postponed as the refund reason when you process refunds, fees will be returned.
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Amazon's server issue has been resolved & all of Eventbrite is up & running. Thanks for your patience & we apologize for any inconvenience!
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Due to a widespread issue w/ @AWSCloud, parts of Eventbrite are temporarily affected. Apologies for any inconvenience.We'll keep you posted!
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Replying to @flowerdonghan
Apologies, we're seeing it because we're an admin. We got confirmation that the event organizer had to temporarily unpublish the event page, but tickets will be on sale later today. Please refer to their website for more updates: stores.barnesandnoble.com/st…
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Planning an #event? Did you know, if you’re an #Eventbrite Professional or Premium customer, you can use the Custom Order Form to set up specific questions like t-shirt sizes and meal preferences? Get #howto & #tipsandtricks here bddy.me/2k5rcBo
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Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience!
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Replying to @uproutedevents
Hi friends, anything we may be able to assist with? nitter.app/messages/compose?recip… cc: @EventbriteNL

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Replying to @bbhjpg @kihyunprint
Hi there! We got confirmation that the event organizer had to temporarily unpublish the event page, but tickets will be on sale later today. Please refer to their website for more updates: stores.barnesandnoble.com/st…
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Replying to @Gizmodo
A clause in our updated terms was designed to help create promotional content with our creators, but the language we used was broader than necessary. We have not recorded any footage at events and have now removed the clause entirely. We apologize for any concern this caused.
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Replying to @coastalent1
Hi Linda, apologies for the delay here. Our temporary site issues have been resolved. Apologies for any inconvenience this may have caused and thanks again for your patience!
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